Bijuz review for Optimonk: Popups you’ll love
Nov. 24, 2020
Iam changing my review from 2 star to 4.... this guy sdeserve because this is the best app in class, the only thing that i dont make 5 star is because price plan, its too much and charge by pageview.. so if you have lots of traffic be prepared... anyway, the app is excelent! and support really want your best, even after my negative feedback etc, they always be super receptive in emails to try fix... so please change the payment method really soon and iam more than happy to change 5 star! :)
Hi There, Thank you for sharing your feedback with us, our customers’ honest opinion means the world to us! I’m sorry that our current business plan isn’t suitable for you, let me assure you that we are always working on improving our product and systems to be better suited for every customer’s needs. We would like for all our customers to have a positive experience with the OptiMonk app and with our team. To achieve this, allow us to get in touch with you directly via email to see how we can improve your experience with OptiMonk. We are going to check your case thoroughly and write an email to you shortly. I hope this sounds good to you and I also hope that we can prove ourselves to you. Kind regards, OptiMonk Team