East Meets West USA review for OptiMonk: Popup, CRO, A/B Test
April 22, 2021
We really enjoy using Optimonk for our pop ups! We just recently started creating up sell pop ups. They have really good triggers just wish there was one for "customers who haven't made a purchase before"
Hi There, Thank you so much for your positive feedback, we are glad to hear that you enjoy using our application! :) While it is true that not every type of situation can by used currently as a triggering condition,but there are certain setup combinations you can use which can ultimately end with the same goal. For example, you can create direct messages to a group of customers on your website, who have not made a purchase before, if you use the Exclude page visitors option (https://prnt.sc/125gjzi), to mark the thank you page or post-purchase page URL in the settings. If you check the setting, you can even set up for how long you would like to exclude for those customers the option to be able to see the popup. Should you have any questions about our settings, please do not hesitate to visit our support portal https://support.optimonk.com/hc/en-us?_ga=2.17499322.264773628.1619421646-1081280936.1600166558 or write a direct email for us under [email protected] Wish you the best, Tom and the OptiMonk Support Team