VIP Luxury Hair Care review for OptiMonk: Popup, CRO, A/B Test

April 30, 2022

I know everybody say "I never leave reviews, but...". In this case it's really accurate. I can count on one hand the number of times I've left a review for any app. I'm almost always underwhelmed. NOT THIS TIME. The app itself is really well thought out and efficient. But the customer support is what sold me. Like a lot of busy entrepreneurs, I don't have a lot of time to comb through help pages every time I run an issue. It makes a huge difference when you have a highly responsive and KNOWLEDGEABLE support staff at the ready (in my case Anna). Not only was she able to thoroughly explain to me how to fix any issues, but in most cases was able to go into my account and fix them for me. I am beyond impressed.