All reviews

Rating Breakdown

  • 5
    98% (449 ratings)
  • 4
    1% (4 ratings)
  • 3
    0% (1 ratings)
  • 2
    0% (0 ratings)
  • 1
    1% (4 ratings)

Reviews with Text

  • 95% (437)
Review RSS Feed Review RSS Feed

5 / 5 Share

April 1, 2025

Great customer support - solved every problem I had promptly

Using app

About 1 month

Total reviews

5

Average rating

5.0

Developer Reply

Thank you for your kind words! 💬 We're so glad to hear that our support team was able to promptly assist you and resolve everything smoothly. Providing quick and effective help is what we aim for, and it's always rewarding to know we hit the mark. If you ever need anything else or have more questions down the line, don't hesitate to reach out — we're always here to support you! 🙌 Thanks again for choosing Opus! Best wishes, Opus Team

5 / 5 Share

March 31, 2025

KATIE provided excellent support. She responded quickly in the chat and was very kind in addressing my requests. I highly appreciate both the quality of this app and the support provided.

Using app

About 2 hours

Total reviews

1

Average rating

5.0

Developer Reply

Thank you so much for your kind and detailed feedback! We’re absolutely delighted to hear that you’re enjoying both the app’s performance and the support experience. 🙌 Katie is a true gem on our team, and we’re so happy she was able to assist you quickly and kindly. If you ever have more ideas, need help with customizations, or just want to explore more features to optimize your store, our team is always here and happy to help. Your satisfaction means the world to us, and we’re excited to keep supporting your success on Shopify. Thanks again for recommending us – we’re lucky to have you in the Opus community! 💛

5 / 5 Share

March 29, 2025

super good app works perfectly and the support is excellent greetings to LULLA for the good help!

Using app

About 1 hour

Total reviews

20

Average rating

5.0

Developer Reply

Thank you for your kind words! We're delighted to hear that you're enjoying the app and that everything is working perfectly for you. Our team takes great pride in providing top-notch support, and Lulla will be thrilled to know she could assist you effectively. If you ever need anything else, don’t hesitate to reach out. Happy selling! 🚀😊 Best wishes, Opus Team

5 / 5 Share

March 28, 2025

Great customer service - super fast and responsive. They helped write custom CSS code to further customize the cart to better match my site theme settings. Shout out to Customer Service Rep Lulla :)

Store

Huhu

Using app

7 days

Total reviews

5

Average rating

5.0

Developer Reply

Thank you for your wonderful feedback! We're thrilled to hear that you had such a positive experience with our customer service. Lulla is truly dedicated to ensuring our users get the best support possible, and we're glad she was able to assist you with custom CSS to perfectly match your store's theme. We always strive to provide quick, efficient, and tailored solutions to meet every merchant's unique needs. If you ever need further assistance or have new customization ideas, don’t hesitate to reach out. We’re here to help! 😊🎉

5 / 5 Share

March 28, 2025

Great app, great support. I look forward for new features.

Using app

About 2 months

Total reviews

3

Average rating

5.0

Developer Reply

Thank you so much for your support! We're delighted to hear that you're enjoying both the app and our customer service. Our team is constantly working to improve and introduce new features to make your experience even better. Your feedback is invaluable in helping us refine and expand our offerings. If you ever have any suggestions or specific features you'd love to see, feel free to share them with us! We’re always here to assist and ensure you get the most out of the app. Looking forward to providing you with even more enhancements in the future. 🚀😊

5 / 5 Share

March 26, 2025

I wanted a customized cart and was very good supported by LULLA & VIVIAN

Store

MAYSON

Using app

3 days

Total reviews

1

Average rating

5.0

Developer Reply

Thank you for your feedback! We're so glad to hear that Lulla and Vivian provided you with excellent support in customizing your cart. Our team is always dedicated to ensuring that every detail aligns with your needs, making the experience smooth and hassle-free. If you ever need further adjustments or have any questions, don’t hesitate to reach out. We truly appreciate your support and look forward to continuing to assist you! 🚀😊 Best wishes, Opus Team

5 / 5 Share

March 26, 2025

Lulla was unbelieveably helpful! She answered my questions quickly and effectively. Excellent service. Regarding the app itself, every feature I was looking for is there. I definitely recommend!

Using app

1 day

Total reviews

7

Average rating

5.0

Developer Reply

Thank you so much for your wonderful feedback! We're delighted to hear that you had such a positive experience with Lulla—she truly goes above and beyond to ensure our users receive the best support possible. Quick and effective assistance is what we strive for, and we're thrilled that she was able to help you seamlessly. It's also great to know that Opus has all the features you were looking for! We designed it with versatility and ease of use in mind, and we're happy it meets your needs. Your recommendation means a lot to us, and we appreciate your trust in our app. If you ever need further assistance or have any questions in the future, we’re always here to help. Thanks again for your support! 🚀😊

5 / 5 Share

March 26, 2025

Excellent App, Special Thanks to Katie and the developper Mia. They took the time to fix my issues. Thank very much !!

Using app

8 days

Total reviews

4

Average rating

5.0

Developer Reply

Thank you so much for your kind words and for taking the time to share your experience! We're thrilled to hear that you find Opus to be an excellent app and that our team, especially Katie and Mia, was able to assist you effectively. Providing top-tier support is one of our main priorities, and knowing that they took the time to fix your issues to your satisfaction means a lot to us. If you ever have any further questions, need additional customizations, or just want to explore more of what Opus can do for your store, we’re always here to help. Thanks again for your support—we truly appreciate it! 🚀😊

5 / 5 Share

March 25, 2025

Amazing service! KATIE and LULLA provided personal attention, were always available, and did everything they could to help me. This isn’t just some robotic response – they truly listen, understand my needs, and try to find the best solution. A great customer experience! Thank you so much!

Using app

3 days

Total reviews

12

Average rating

5.0

Developer Reply

Thank you for your kind words! We're thrilled to hear that Katie and Lulla provided you with such attentive and personalized support. Our team takes pride in truly listening to our users and ensuring they get the best possible experience. It’s fantastic to know that their dedication made a difference for you! If you ever need further assistance or have more customization requests, we’re always here to help. Thanks again for choosing Opus—we appreciate your support! 😊🚀 Best wishes, Opus Team

5 / 5 Share

March 25, 2025

Just started to use these app and hope to improve my conversion rate on the store. The design of app sections is great and thanks to Lulla for helping me with the customisation.

Using app

About 21 hours

Total reviews

3

Average rating

5.0

Developer Reply

Thank you for giving Opus a try! We're excited to be part of your journey in optimizing your store and improving your conversion rate. It's great to hear that you're enjoying the app's design and customization features! A big shoutout to Lulla for assisting you—our team is always here to ensure you get the most out of the app. If you ever need further customizations or have any questions, don’t hesitate to reach out. Wishing you great success with your store! 🚀😊 Best wishes, Opus Team

5 / 5 Share

March 24, 2025

I have used and am satisfied with both their products and services!

Using app

2 days

Total reviews

2

Average rating

5.0

Developer Reply

Thank you so much for your kind words! We're delighted to hear that you've had a great experience with both our products and services. Our team works hard to ensure everything runs smoothly, and knowing that we've met your expectations truly means a lot to us. If there's ever anything you need—whether it's assistance, customization, or just some guidance—we're always here and happy to help. Your satisfaction is our top priority, and we look forward to continuing to support you in the future. Thanks again for choosing us! 🚀😊

5 / 5 Share

June 22, 2025

Un supporto eccezionale: professionale e sempre disponibile! di LULLA Ho avuto il piacere di ricevere assistenza da LULLA e ne sono rimasto entusiasta! Con infinita pazienza e competenza, mi ha aiutato a risolvere qualsiasi tipo di problema, fornendo risposte chiare e precise in tempi rapidissimi. La sua gentilezza e la capacità di capire le mie esigenze mi hanno fatto sentire davvero seguito e supportato. Non posso che dare 5 stelle a questa straordinaria assistente, che ha dimostrato di saper offrire un servizio di altissima qualità. Grazie di cuore, LULLA! Spero di poter contare ancora sul tuo aiuto in futuro.

Using app

3 months

Total reviews

1

Average rating

5.0

Developer Reply

Grazie mille per il tuo meraviglioso feedback! 🌟 Siamo davvero felici di sapere che hai avuto un'esperienza così positiva con il nostro supporto e, in particolare, con Lulla. La sua dedizione, pazienza e competenza sono qualità che apprezziamo molto, ed è fantastico sapere che il suo aiuto ti ha permesso di risolvere ogni problema in modo chiaro e veloce. Offrire un servizio professionale e sempre disponibile è la nostra missione, e il fatto che ti sei sentito seguito e supportato ci riempie di soddisfazione. Siamo sempre qui per te, quindi non esitare a contattarci per qualsiasi necessità futura. Il nostro team sarà felice di assisterti di nuovo e di assicurarsi che la tua esperienza con l'app rimanga eccellente. 💙

5 / 5 Share

March 24, 2025

J'ai téléchargé Opus au lancement du site pour paramétrer des cadeaux offerts à partir d'un certain montant de panier et pour afficher les remises et les cadeaux de ces paliers et j'en suis très satisfaite ! L'application fonctionne très bien et quand je rencontre un souci, le support est très réactif ! J'ai échangé avec Lulla et Katie et à chaque fois elles ont su m'accompagner dans la résolution de mes problème avec une grande patience. App au top

Using app

About 1 month

Total reviews

5

Average rating

4.8

Developer Reply

Merci beaucoup pour votre retour détaillé ! 😊 Nous sommes ravis d’apprendre qu’Opus répond parfaitement à vos besoins pour la gestion des cadeaux et des remises sur votre boutique. C’est formidable de savoir que l’application fonctionne bien pour vous et que notre équipe de support, notamment Lulla et Katie, a su vous accompagner avec réactivité et patience. Votre satisfaction est notre priorité, et nous sommes toujours là pour vous aider en cas de besoin. Merci encore pour votre confiance et votre recommandation ! 🚀✨

5 / 5 Share

March 22, 2025

Quick & easy customer support, Timely solution to queries LULLA and dev DAVID were helpful in getting few issues sorted easily. The app was easy, quick to install and activate with many customizations as needed. Great work team!

Using app

9 days

Total reviews

1

Average rating

5.0

Developer Reply

Thank you for your fantastic feedback! 😊 We're thrilled to hear that you found our customer support quick and efficient. Lulla and David are truly dedicated to ensuring a smooth experience, and we're glad they could assist you in resolving your issues effortlessly. It's great to know that you found the app easy to install and activate, with plenty of customization options to fit your needs. If you ever require further assistance or have more customization ideas, we're always here to help! 🚀 Thanks again for your support, and happy selling! 🎉 Best wishes, Opus Team

5 / 5 Share

March 20, 2025

Great app that meets all my needs ! The customer service is excellent and Vivian was very supportive. I fully recommend.

Store

Manakaz

Using app

2 days

Total reviews

2

Average rating

5.0

Developer Reply

Thank you for your wonderful feedback! 😊 We're thrilled to hear that Opus meets all your needs and that you've had an excellent experience with our customer service. Vivian is truly dedicated to providing top-tier support, and we're glad she could assist you effectively. Your recommendation means a lot to us! If you ever need further customizations or have any questions, our team is always here to help. Thanks again for your support, and we look forward to continuing to serve you! 🚀✨ Best wishes, Opus Team

5 / 5 Share

March 19, 2025

Lulla is great at her job they should promote her!!

Store

AuraCam

Using app

About 15 hours

Total reviews

2

Average rating

5.0

Developer Reply

Thank you so much for your kind words! We’re absolutely delighted to hear that Lulla provided you with such an exceptional support experience. She is truly dedicated to ensuring our users get the best assistance possible, and your feedback reinforces just how valuable she is to our team. We’ll definitely share your appreciation with her—she deserves all the recognition! At Opus, we take pride in delivering both a powerful app and top-notch customer service. If you ever have more questions, need further customizations, or just want to share feedback, we’re always here to help. Thanks again for your support! 🚀😊 Best wishes, Opus Team

5 / 5 Share

March 18, 2025

The app is very robust and much better then anything I have seen on the market. Any issue that I had was solved by my support agent LULLA within a matter of minutes. Highly recommend.

Using app

1 day

Total reviews

8

Average rating

5.0

Developer Reply

Thank you so much for your kind words! We're delighted to hear that you're enjoying the robustness of Opus Cart and that it stands out from other options on the market. Providing quick and effective support is a top priority for us, and we're glad that Lulla was able to resolve your issues promptly. If you ever need further assistance or have any customization requests, we're always here to help. We truly appreciate your recommendation and look forward to supporting your success! 🚀😊 Best wishes, Opus Team

5 / 5 Share

March 18, 2025

Needed some font customizations as our target audience is older. Within minutes Lulla with customer support was abe to assist with making those changes happen.

Using app

15 days

Total reviews

3

Average rating

5.0

Developer Reply

We're thrilled to hear that Lulla was able to assist you so quickly with your font customizations! At Opus Cart, we understand the importance of tailoring every detail to fit your audience’s needs, and we're always happy to help make those adjustments seamlessly. If you ever need further customizations or have any other requests, don’t hesitate to reach out. We appreciate your support and look forward to continuing to enhance your experience! 🚀😊 Best wishes, Opus Team

5 / 5 Share

March 28, 2025

Great App I think in future this app can be improved more and more currently they have improved very much and their staff is really amazing and solves the issues quickly and always ready for help Specially LULLA & KATIE Thank you.

Store

ROSLET

Using app

4 months

Total reviews

6

Average rating

4.3

5 / 5 Share

March 18, 2025

LULLA support agent is helping me to find a solution thanks.

Using app

44 minutes

Total reviews

1

Average rating

5.0

Developer Reply

Thank you for sharing your experience! We're delighted to hear that Lulla has been helping you find the right solution. Our team is dedicated to providing fast, efficient, and friendly support to ensure you get the most out of Opus Cart. If you ever have more questions, need further assistance, or want to explore additional features, don’t hesitate to reach out. We truly appreciate your support and look forward to helping you optimize your store even further! 🚀😊 Best wishes, Opus Team