Opus Cart Upsell Cart Drawer
Boost Sales with Smart Upsells, Rewards bar, Free Gifts &...
Rating
5.0
feedback
512
chart
#109
All reviews
Review RSS Feed
Oct. 27, 2024
The developers have made great strides in addressing previous issues with this app, including fixing the threshold currency conversion and improving discount accuracy when using third-party bundle apps. These updates have significantly improved its functionality for international stores, making it easier to set accurate reward thresholds. However, a new issue has come up: when an upsell product is added through the cart, the checkout button duplicates, showing multiple checkout buttons with conflicting prices, especially problematic on mobile. I appreciate the quick response from the team on prior fixes, and I hope they resolve this duplication glitch soon to further enhance the user experience. Overall, the app has strong potential, but a few more adjustments are needed to make it ideal.
Dear TinyScopes, Thank you so much for your detailed feedback and for highlighting both the strengths and the areas of improvement. We're thrilled to hear that you appreciate the UI of our app! I wanted to inform you that we've implemented support for multiple currencies, so the free gift threshold can now accurately reflect different currencies like GBP, AUD, and others, to prevent discrepancies. Regarding the bundle discounts, we are actively working on ensuring better compatibility with third-party apps, and we'll reach out directly to help ensure everything works smoothly on your end. Additionally, the integration of express payment options is in the final testing phase, so you can expect to see that feature available very soon. I've also sent you a follow-up email to discuss these points further and ensure we're addressing your concerns effectively. Thank you again for your patience and support, and we look forward to continuing to improve our app!
Sept. 24, 2024
App is easy to follow and user friendly. Customer service is amazing, responsive and always wiling to help!
Dear Phone Case Geek, We would like to express our sincere gratitude for your exceptional feedback. It brings us great joy to learn that Opus Cart has had a significant positive impact on your store. We are delighted to hear that our customer service team was able to effectively assist you and provide valuable insights. Your kind words are truly appreciated, and we are grateful for your continued support. If you have any further inquiries or require additional assistance, please do not hesitate to contact us. Our team is always available to assist you. Best regards, Opus Team
Aug. 29, 2024
Mobile version gets greyed out and is unclickable causing users unable to checkout. This is a new app so I would like to see this fixed because this app is PERFECT for me. I will change my review to a 5 if fixed!
Hello LAMENTED, Thank you for your feedback and for bringing this to our attention! We’re excited to let you know that we’ve just fixed the issue with the mobile version. You should now be able to complete your checkout smoothly. We really appreciate your patience and your kind words about the app. If you run into any more issues or have any other suggestions, please feel free to reach out. We’d love to hear from you and are here to help! Best wishes, Opus Team
Aug. 19, 2024
Opus Cart stands out by not only increasing AOV but also significantly improving conversion rates. The customer service is outstanding, I have conversation with a team member and he was incredibly helpful and insightful in addressing all our questions. A big thanks to the team!
Hello Funky Kolors, Thank you so much for your fantastic review! We’re thrilled to hear that Opus Cart is making such a positive impact on your store. It’s wonderful to know that our customer service team was able to assist you effectively and provide valuable insights. We truly appreciate your kind words and are grateful for your support. If you have any more questions or need further assistance, please don’t hesitate to reach out. We’re here to help! Best regards, Opus Team