All reviews

Rating Breakdown

  • 5
    98% (449 ratings)
  • 4
    1% (4 ratings)
  • 3
    0% (1 ratings)
  • 2
    0% (0 ratings)
  • 1
    1% (4 ratings)

Reviews with Text

  • 95% (437)
Review RSS Feed Review RSS Feed

5 / 5 Share

Aug. 2, 2025

Must have app for everyone who uses cart drawer option. Highly customizable, but still very friendly to use. I needed assistance for a specific question, and LULLA helped me instantly. Recommend 100%!

Using app

About 2 hours

Total reviews

2

Average rating

5.0

5 / 5 Share

Aug. 2, 2025

It is a great app. The cart drawer actually looks nice and you can customize it as much as you want. The customer service is really helpful, especially LULLA & VIVIAN & dev MIA. I had a great experience with them so far.

Using app

6 days

Total reviews

3

Average rating

4.7

5 / 5 Share

July 28, 2025

Support is great. Got to work with Lulla

Using app

About 2 hours

Total reviews

10

Average rating

5.0

5 / 5 Share

July 26, 2025

Using app

9 months

Total reviews

1

Average rating

5.0

5 / 5 Share

July 25, 2025

merci à LULLA et MIA pour leur temps et de m'avoir aider

Store

Curma

Using app

6 days

Total reviews

1

Average rating

5.0

5 / 5 Share

July 25, 2025

awesome

Using app

5 months

Total reviews

1

Average rating

5.0

5 / 5 Share

July 25, 2025

The app itself works smooth, it provides a great overall experience. Also I want to mention Lulla and Mia, they did an amazing job helping me set everything up. Super professional, quick, and clear. Really appreciated the assistance! Would recommend.

Using app

1 day

Total reviews

2

Average rating

5.0

5 / 5 Share

July 25, 2025

Super ! Quick answers, problem solved very fast. Very good team, very good job.

Using app

About 16 hours

Total reviews

1

Average rating

5.0

5 / 5 Share

July 21, 2025

The support team at "Opus Cart Upsell Cart Drawer" does a truly fantastic job. Very friendly and helpful. This app offers many possibilities, along with the support. A real plus for any online store owner. Thanks to Katie and dev David.

Using app

2 days

Total reviews

5

Average rating

4.8

5 / 5 Share

July 19, 2025

Perfect App, perfect for every person love a good shopping expirience! Vivian's support is incredible!! So fast and friendly! Only can say WOW

Using app

About 17 hours

Total reviews

8

Average rating

4.4

5 / 5 Share

July 18, 2025

Vivan was fast responding and helpful in assisting the progress bar in reflecting the discount offer correctly. love your work!

Using app

About 8 hours

Total reviews

2

Average rating

5.0

5 / 5 Share

July 17, 2025

LULLA was awesome - helped me through some minor issues, so far the app is great!

Using app

About 18 hours

Total reviews

12

Average rating

5.0

1 / 5 Share

July 17, 2025

customer service never responds

Using app

About 1 month

Total reviews

7

Average rating

4.4

Developer Reply

Thank you for your feedback, and we’re truly sorry to hear about the experience you had with our support. We always strive to provide timely and helpful assistance to all merchants. Currently, our support team is available during two main timeframes: 9:00 AM–6:00 PM and 2:00 AM–6:00 AM (GMT+7), and while we do our best to respond as promptly as possible within these windows, we understand that delays can be frustrating. We’re actively working on extending our coverage so that we can better support merchants in all time zones. In this case, once your message reached us during our working hours, our team responded promptly and was able to help resolve the issue. We hope everything is running smoothly now. We genuinely value your feedback, and we’d truly appreciate any further thoughts you may have on how we can serve you better. Thank you again for giving us the opportunity to improve.

5 / 5 Share

July 17, 2025

Great customer service!!

Using app

7 months

Total reviews

3

Average rating

5.0

5 / 5 Share

July 16, 2025

Very good customer support

Using app

About 16 hours

Total reviews

11

Average rating

5.0

5 / 5 Share

July 16, 2025

Opus are a very very good app with incredible support. Every Support agent especially Vivian is very kind and very fast to solve my problem. I can absoloutley recommand it!!!!

Using app

1 day

Total reviews

2

Average rating

5.0

5 / 5 Share

July 16, 2025

Guter Support. Schnell und einfach, auch individuelle Einstellungen möglich

Store

PATSLI

Using app

About 2 months

Total reviews

6

Average rating

3.2

5 / 5 Share

July 16, 2025

It's really useful! The customer service carefully helped me solve some code compatibility issues!

Using app

About 1 month

Total reviews

1

Average rating

5.0

5 / 5 Share

July 15, 2025

The App does excatly what it should and you can customize everything! The support team was very quick to help with some smallere CSS questions and was very quick to respond - all done in a matter of minutes! thank you Katie and Ryan!

Using app

4 days

Total reviews

3

Average rating

5.0

5 / 5 Share

July 15, 2025

Customer support is Osm.

Using app

4 days

Total reviews

2

Average rating

5.0