Innonic Upsell Recommendations
Product upsell & cross-sell recommendations app for Shopify
Rating
4.4
feedback
345
chart
#6,139
All reviews
Rating Breakdown
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March 2, 2019
very useful, free, does the job for now when i dont have any time to manually do this in a better way. Honestly everyone should have this installed right away
Jan. 8, 2020
I lost access to my store's backend immediately after installing this app. From the frontend, the app looks great and is working fine but now, I can't even get into my dashboard to uninstall the app. I have contacted Support and I am still waiting for some assistance. I'll update this review with how that goes. UPDATE: So I contacted Shopify support and they helped me get back into my dashboard. I have not uninstalled the app but everything seems to be working fine now, thanks to Rue. I'd raise my rating to about 3 stars but I still haven't heard back from the app's own support team so imma leave it as it is. Maybe, that will encourage them to fix the bugs. UPDATE UPDATE!!! The support team responded to my previous request a few hours after I posted my original review. I'm raising my rating from one star to four stars because I do love the app and they did respond to me eventually. I corresponded back and forth by email with Kata over a number of days. Within that time, they sent me a request to access my store themselves and take a look at what may have gone wrong when I first installed the app. Of course, they could not find anything because Shopify Support had already fixed my problem but I appreciate their effort and thoroughness just to make sure that I was happy and if they could offer any extra assistance. Now I consider that great customer service because the app is free and I can just uninstall if I don't like it. I love how they went out of their way for me. They get only four stars though because I was also a little thrown off when they tried to upsell me on some other app in the process. That could have waited till the end.
Jan. 20, 2019
Terrible, this app caused so many bugs in our store it stopped loading pages for our customers! We have lost a lot of business over this.
Dec. 28, 2018
The product recommendations are nicely designed, integrates with our theme. And it's great it's free.
Dec. 27, 2018
Great app, works as promised! The guys should have fixed the bugs, because everything works for me, even with the theme Debut. Highly recommended.
June 19, 2019
[EDIT] : Upsell Recommendations quickly updated the app to make it work. Thanks! I really like the result, the product recommendations is very clean and professionnal looking. BUT the add to cart button isn't working anymore with it! And I tested it twice! So bad, but I had to remove it. My theme is Debut.
Dec. 2, 2018
This is an upsell itself to sell other apps that this company have! While they could have been clear from the beginning about their intent, I wouldn't waste my time try to figure out why the app is so limited on what it is promising to do!?
Nov. 13, 2018
While it does what it says it does, it is incredibly heavy. Takes my product page PageSpeed desktop score from high 90s down to low 80s, and my mobile score from high 50s down to low 30s! Primary reason given is incorrect image sizes (It's serving the full size images instead of correctly scaled ones)
Nov. 5, 2018
I was skeptical of downloading the app at first for fear that it would work, but it actually works like a charm and looks great! Thank you!
Oct. 23, 2018
Products didn't show up. It's a shame because it had all other features we've been looking for. Don't download, doesn't work
Oct. 23, 2018
I really like this app., not just because it's free but, because it looks, clean, simple, easy installation and worth giving a try. So far so good. I'll come back for a full review, when I have more information.
Sept. 8, 2018
This app absolutely great all works fine super helpful to my store hope make some sales most importantly it's completely free no hidden fees no trail blah blah no limited impression etc hope it stay as it's cuz like me ppl who just start struggling to make sale with tight budget let alone afford to pay extra app fee along with shopify plan .. it's hard thanks to developer to give this app free ... (update) I didn't check cart button be4 I leave review its not working add to cart button if developer not sorting that out I will delete n warn other shopify owners to avoid this app...
Aug. 16, 2018
Love the fact that it is ACTUALLY free. It's hard to find good apps that are actually free, because literally every other app is just a "free" trial. I'm glad there is an app that works well and gives so much value to people.
Aug. 16, 2018
Works perfectly as expected. Most apps like this are too complicated, but this one nailed it.
July 21, 2018
Everything about this app is awesome except for the fact that the product images that this app load are original/full sized.
July 10, 2018
I'm not sure why some people are complaining, maybe you guys have improved based on the feedback. But it seems to be working flawlessly on my store. It's very simple to use and it has the powerful features you need in an upsell app. Please keep it available. I would love to use it for a long time if it continues like this so I don't have to pay for another upsell app. Thank you so much!
July 6, 2018
WOW, using this app made my ADD TO CART button stop working, it would add items to the cart but not show in the header or give any signal the button had been clicked don't even want to think about the loss of profit from installing this app the last few days super bad, don't use it