Order Automator
Automate Shopify Tasks | Order Fulfillment + Tagging + More
Rating
5.0
feedback
82
chart
#335
Reviews Over Time
App Ranking
Time spent using app
-
Less than an hour
0%
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Less than a day
0%
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Less than a month
30%
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Less than a year
50%
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More than a year
18%
Reviews Summary
The reviews for the Order Automator Shopify App are overwhelmingly positive, highlighting its ease of use, effectiveness in automating tasks, and exceptional customer support. Users appreciate the app's ability to streamline order management, automate notifications, and customize features to suit their specific needs. The customer service team, particularly Frances and Joe, is praised for being responsive, helpful, and willing to go above and beyond to assist users with custom solutions. The app is commended for its reliability, efficiency, and the time it saves in managing orders across multiple marketplaces and locations. However, there are occasional mentions of minor issues like auto-fulfillment rules needing to be reset periodically, but these are outweighed by the app's overall performance and the team's dedication to resolving any issues promptly.
Highlights
Rating Breakdown
Review RSS Feed
All reviews
June 25, 2024
This is a must-have app. We got it to help with our fraud detection and prevention, but needed a customization to extend some capabilities within our order processing system and they made the change for us in a day. Wow, support is amazing and the product is amazing and intuitive.
June 19, 2024
Works great for our need to fulfill digital downloads and the team is very response to help requests.
Nice! Thank you!
June 13, 2024
What a great app to minimise admin. We recommend this app if you want to save time. It sends out emails to our many dropship vendors without any issues. The team quickly solved a minor issue - but it is essential to our store. We asked, and they delivered within 48 hours - excellent service. We dealt with Frances in the customer support team, and she was fantastic at organising everything. Thank you, Order Automator team!
Thank you for such a glowing review! We appreciate you recommending the app and the time saving capability. It makes us happy to hear when people are saving time :)
June 11, 2024
This is a really helpful app. It helps us to easily and quickly see our orders by country. It is also gret if you want to be notified if a certain product sells. It does everything it says it does. We also needed help with something and Frances in customer support helped us until it was figured out. Great customer service.
Great idea to use the tagging feature for seeing orders by country. We appreciate the details, and also the complement on our customer service. Thank you!
May 3, 2024
The Order Automator team and Joe specifically have been fantastic. We used the Order Automator app to add a customers order count to packing slips within the app we use for our packing slips. Whilst this isn't an out of the box feature, Order Automator is fully customisable and after an email to the team, that had this feature sorted for us within a day. They've also guided on other features we want to use and nothing is too much of an ask, would definitely recommend!
Thanks for the details on how you use Order Automator, and the customization process, happy to help make that happen for you. We appreciate you!
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