All reviews

Rating Breakdown

  • 5
    99% (81 ratings)
  • 4
    1% (1 ratings)
  • 3
    0% (0 ratings)
  • 2
    0% (0 ratings)
  • 1
    0% (0 ratings)
Review RSS Feed Review RSS Feed

5 / 5 Share

June 25, 2024

This is a must-have app. We got it to help with our fraud detection and prevention, but needed a customization to extend some capabilities within our order processing system and they made the change for us in a day. Wow, support is amazing and the product is amazing and intuitive.

Using app

--

Total reviews

5

Average rating

5.0

5 / 5 Share

June 19, 2024

Works great for our need to fulfill digital downloads and the team is very response to help requests.

Using app

4 days

Total reviews

3

Average rating

5.0

Developer Reply

Nice! Thank you!

5 / 5 Share

June 13, 2024

What a great app to minimise admin. We recommend this app if you want to save time. It sends out emails to our many dropship vendors without any issues. The team quickly solved a minor issue - but it is essential to our store. We asked, and they delivered within 48 hours - excellent service. We dealt with Frances in the customer support team, and she was fantastic at organising everything. Thank you, Order Automator team!

Using app

About 1 month

Total reviews

6

Average rating

4.8

Developer Reply

Thank you for such a glowing review! We appreciate you recommending the app and the time saving capability. It makes us happy to hear when people are saving time :)

5 / 5 Share

June 11, 2024

This is a really helpful app. It helps us to easily and quickly see our orders by country. It is also gret if you want to be notified if a certain product sells. It does everything it says it does. We also needed help with something and Frances in customer support helped us until it was figured out. Great customer service.

Using app

5 months

Total reviews

1

Average rating

5.0

Developer Reply

Great idea to use the tagging feature for seeing orders by country. We appreciate the details, and also the complement on our customer service. Thank you!

5 / 5 Share

May 3, 2024

The Order Automator team and Joe specifically have been fantastic. We used the Order Automator app to add a customers order count to packing slips within the app we use for our packing slips. Whilst this isn't an out of the box feature, Order Automator is fully customisable and after an email to the team, that had this feature sorted for us within a day. They've also guided on other features we want to use and nothing is too much of an ask, would definitely recommend!

Using app

9 days

Total reviews

2

Average rating

5.0

Developer Reply

Thanks for the details on how you use Order Automator, and the customization process, happy to help make that happen for you. We appreciate you!

5 / 5 Share

April 29, 2024

Easy to use app and does exactly what we require! The team are very proactive at supporting and solving any queries we have. Would highly recommend!

Using app

20 days

Total reviews

1

Average rating

5.0

Developer Reply

Thanks for the high recommendation! Happy to hear that our app is easy to use and provides a solution for you. We appreciate your feedback :)

5 / 5 Share

April 11, 2024

Really straightforward app, got it up and running in no time, and the support team was outstanding in terms of speed of replies and friendliness plus competency. Great and can recommend, absolutely.

Using app

About 2 months

Total reviews

3

Average rating

5.0

Developer Reply

Smiles all around here thanks so much for sharing your feedback and recommending Order Automator :)

5 / 5 Share

Feb. 14, 2024

We first started using this app to catch fraud orders and that worked great. We then had to start using it to catch orders using discount codes because our inventory system has a bug. Order Automator is helping us tremendously being able to work around the bug and fix our orders before they push to Quickbooks. Also, customer service is GREAT! Quick and helpful answers.

Using app

About 1 year

Total reviews

2

Average rating

4.5

Developer Reply

Thank you! That's cool to hear you started with 1 feature and expanded to others. We're always building and adding to the app, comments like this motivate us to provide more solutions. Thank you for your feedback.

5 / 5 Share

Feb. 8, 2024

Managing orders across multiple marketplaces and Multi-location (warehouses)? Order Automator is a lifesaver! But beyond just the app itself, the Order Automator team is truly exceptional. When we needed a customized solution, they went above and beyond, offering immediate assistance and expert guidance.

Using app

11 months

Total reviews

5

Average rating

5.0

Developer Reply

Happy to help you with the customized solution, thanks for sharing how you use the app and thank you for being a part of our community :)

5 / 5 Share

Feb. 1, 2024

5+ STARS! This app and the team behind it are stellar. They work non-stop to ensure the app's use case is maximized for your business. A huge thanks to Frances for consistently following up with me until my issue was resolved (google ads order tracking). This app works very well, it's affordable and the people behind it are genuine. Couldn't recommend it enough.

Using app

5 months

Total reviews

1

Average rating

5.0

Developer Reply

Huge thanks to you too for writing such an awesome review, thank you so much! Glad we could help you out, thank you :)

5 / 5 Share

Dec. 18, 2023

Order Automator has revolutionized the way we manage our Shopify store! This app is an absolute game-changer when it comes to automating tasks, making our workflow more efficient, and enhancing overall productivity. One of the standout features of Order Automator is its reliability. It flawlessly automates routine tasks, from order processing to inventory management, saving us valuable time. The level of customization and control it offers is exceptional, allowing us to tailor workflows precisely to our store's needs. Moreover, the app's intuitive interface makes setting up automation rules a breeze. Even for those unfamiliar with complex technical processes, the user-friendly design makes it accessible to everyone. What sets Order Automator apart is their exceptional customer support. They are fast, friendly, and incredibly competent. Whenever we've had queries or even when we needed assistance with customization, their support team has been there to provide prompt and effective solutions. Their dedication to helping customers achieve their automation goals is truly commendable. Highly recommended! Kudos to the Order Automator team for developing such a fantastic tool that has become an integral part of our store's success story.

Using app

24 days

Total reviews

1

Average rating

5.0

Developer Reply

Wow we're blown away by the details and praise in this review, thank you so much! We really appreciate this, getting feedback like this motivates us to keep building, keep automating, and keep trying to provide the best service possible. Thank you 🙂

5 / 5 Share

Dec. 18, 2023

I've had a really excellent experience getting up and running with this app. We've got automated FBA orders now to 3 market places and plan to add another in a couple of weeks. Saves us a ton of time! Support also fantastic and friendly.

Using app

7 months

Total reviews

2

Average rating

3.0

Developer Reply

3 Amazon marketplaces and adding more, great to hear and happy to help with your expansion efforts. Thanks for sharing.

5 / 5 Share

Dec. 14, 2023

Really well built app with excellent customer support. The most sensibly designed and reliable way to integrate with Amazon FBA.

Using app

About 2 months

Total reviews

1

Average rating

5.0

Developer Reply

Thanks for voting our app the most sensibly designed and reliable way to integrate with Amazon, really appreciate that!

5 / 5 Share

Dec. 11, 2023

This is the app we've been searching for, suitable for multiple locations, particularly in fulfilling orders. It provides the customization solution we need, and the support is both awesome and highly responsive.

Using app

About 1 month

Total reviews

4

Average rating

5.0

Developer Reply

Awesome! Happy to provide the solutions for you, we appreciate your review and the comments :)

5 / 5 Share

Nov. 8, 2023

Highly recommend this app, it solved at least 2 problems we didn’t have a solution for, and likely to simplify many of our processes we have been developing. Easy to set up, simple pricing and great support. If you find other Shopify automation apps somewhat convoluted and complicated, and need advanced order processing, then this is a very effective solution.

Using app

7 days

Total reviews

3

Average rating

5.0

Developer Reply

Great to hear it's solving problems and simplifying solutions, that's our goal :) Thank you for recommending our app, we appreciate it!

5 / 5 Share

Oct. 18, 2023

The app is working well for what we need. The customer experience is above and beyond. Very responsive and quick to help!

Using app

About 2 months

Total reviews

8

Average rating

4.9

Developer Reply

We are happy to help and try our best, thank you!

5 / 5 Share

Oct. 18, 2023

Great app to manage location assignment depending on Shipping method and/or shipping country. Helpful support by Frances !

Using app

6 days

Total reviews

1

Average rating

5.0

Developer Reply

Thanks for sharing how you use the app, and the nice comment 🙂

5 / 5 Share

Sept. 25, 2023

Great app that fills all our needs to automate our ordering process. Frances has been great with helping us with some custom requests as well. Recommend both the app and the team behind. Best customer service among the apps that we use for our store.

Using app

26 days

Total reviews

3

Average rating

5.0

Developer Reply

Thanks for calling us the best customer service among the apps you use, that's awesome! Happy to help you out with the custom requests, we appreciate you.

5 / 5 Share

Aug. 9, 2023

App is working great and the developer even made a custom change for us free of charge. Very happy over all.

Using app

10 months

Total reviews

2

Average rating

5.0

Developer Reply

Thank you! Happy to make the customization for you. 👍

5 / 5 Share

July 13, 2023

Frances, Joe, and the team have been great. They worked with me on a custom solution that has been working great ever since. Solid team and a great app!

Using app

3 months

Total reviews

11

Average rating

3.9

Developer Reply

Thank you for the positive comments, nice to hear the custom solution is working great for you. 🙂