All reviews

Rating Breakdown

  • 5
    99% (97 ratings)
  • 4
    1% (1 ratings)
  • 3
    0% (0 ratings)
  • 2
    0% (0 ratings)
  • 1
    0% (0 ratings)
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5 / 5 Share

April 12, 2025

I've been using this plugin for some very basic functions, however, I am pleased with how responsive and professional the support and development teams are. I needed a custom function to automatically cancel old orders, and they provided me with it fairly quickly and were eager to receive my feedback and make any needed adjustments. Keep up the good work! I wish your project to prosper.

Using app

--

Total reviews

1

Average rating

5.0

5 / 5 Share

April 4, 2025

Absolutely best app to make processing orders easier and more efficient. A must have program if you email or manually enter PO's - Even if just some orders. Can't wait to explore more of the capabilities. Support has been amazing. Super responsive and accurately helpful.

Using app

16 days

Total reviews

6

Average rating

5.0

Developer Reply

Love your enthusiasm about exploring more capabilities, this is one reason why we're always adding new functionality. Thanks for your kind words and sharing your experience. ๐Ÿ™‚

5 / 5 Share

March 11, 2025

Awesome App. It works as intended :)

Using app

6 days

Total reviews

4

Average rating

5.0

Developer Reply

Thank you for sharing, we appreciate your comment and hearing that it's an awesome app ๐Ÿ˜ƒ

5 / 5 Share

March 10, 2025

Great app with excellent support! We were looking for a workaround that would allow us to help us tag orders with multiple cart attributes, and they were able to help us out immediately.

Using app

1 minute

Total reviews

1

Average rating

5.0

5 / 5 Share

Feb. 21, 2025

Great app plus great support. We use this app to route orders to Amazon but there is so much more it can do. Do you ship from multiple locations? It can help there. Problem customers? Send them to a black list!

Using app

8 months

Total reviews

25

Average rating

4.6

Developer Reply

Thanks for sharing how you use the app, those are useful tips. ๐Ÿ™‚

5 / 5 Share

Feb. 17, 2025

The order automator app has had some of the best support of any app we have ever used. Everything is extremely customizable and easy to use! Would definitely recommend to any users who need to tag orders!

Using app

4 months

Total reviews

6

Average rating

5.0

Developer Reply

Thanks for the amazing compliment! ๐Ÿคฉ

5 / 5 Share

Feb. 7, 2025

Excellent plugin with a lot of uses cases. I have used it for several different notifications in my business: -notify manual dropship vendor when an order is placed so they can fulfill (it uploads tracking info back to Shopify too) -alert us when someone who has issued a chargeback in the past places another order so we can deal with it -alert us when someone uses a PO Box so we can ensure the weight of the order is within USPS parameters -auto cancel high fraud flagged orders Customer service has been ultra responsive 100% of the time. Nothing at all bad to say about this plugin, it is WELL worth the small price.

Using app

About 1 year

Total reviews

4

Average rating

4.0

Developer Reply

Great ideas thanks for sharing how you use the app, really cool!

5 / 5 Share

Feb. 7, 2025

The best app for automatically tagging orders without having to pay a lot for it!

Store

Neously

Using app

2 days

Total reviews

3

Average rating

5.0

Developer Reply

Thank you, this motivates to keep providing more value for you. We're always adding more features.

5 / 5 Share

Jan. 11, 2025

Best app and best team ! They help me very quickly to install everything and customize the app, it's work perfectly. Thank you !

Store

Weebot

Using app

About 1 month

Total reviews

24

Average rating

5.0

Developer Reply

Niiiiiice best app best team wow what a compliment thank you! =D

5 / 5 Share

Dec. 12, 2024

Order Automator is one of THE most valuable apps I have installed on my shop, which delivers a combination of digital and physical products where every order needs to be handled a little differently. It saves me so much time and streamlines my workflow. The team has been especially helpful every time I've run into corner cases where I needed assistance setting up flows to manage them. They are so responsive and take time to troubleshoot until the problem is solved. I absolutely recommend this app to everyone!

Using app

About 1 year

Total reviews

2

Average rating

5.0

Developer Reply

Thank you for the glowing review, so cool to hear how Order Automator saves you time and streamlines your workflow. Thanks also for acknowledging our team and responsiveness. We appreciate you!

5 / 5 Share

Oct. 24, 2024

Order Automator has been a game-changer for our Shopify store! The app is incredibly efficient and has streamlined our order management process. What really sets them apart is their outstanding customer service. The team was responsive, attentive, and even went above and beyond by implementing a custom feature we needed. Highly recommend this app for anyone looking to automate their workflow and get exceptional support!

Using app

About 2 months

Total reviews

2

Average rating

5.0

Developer Reply

Thanks for the recommendation and compliments on our service. We love helping people! ๐Ÿ˜ƒ

5 / 5 Share

Oct. 11, 2024

Joe and his team at Order Automator are amazing! This is a must-have app. They were able to customize functionality for us, allowing us to tag orders from early adopters and long-time subscribers. I honestly donโ€™t know what weโ€™d do without it!

Using app

3 days

Total reviews

4

Average rating

5.0

Developer Reply

"must-have" app, love this! Thank you for sharing your experience, glad we could help you out. ๐Ÿ‘

5 / 5 Share

Oct. 8, 2024

The best way I have found for connecting to Amazon for MCF and it comes with a whole load of other features for automatic how we deal with incoming orders. A really useful toolkit. The support is top-notch as well - even adding custom features when required.

Store

WH USA

Using app

9 months

Total reviews

1

Average rating

5.0

Developer Reply

Awesome! "A really useful toolkit" is a cool way to describe the app, thank you!

5 / 5 Share

Sept. 23, 2024

This is a fantastic app. Frances was excellent at understanding my needs and helping me automate some of the manual processes for my orders with my suppliers, which require orders to be submitted in CSV. Out of all the apps and other resources I have been exposed to on Shopify in my e-commerce journey to date, these guys are the best! They are also responsive and always willing to help. I was blown away by Francis and his team when they asked me to explain what I needed, not just shut me down and tell me what I would get or what they wanted to provide me with. I cannot thank them enough! Thank you, team. You have saved me hours of processing time!

Using app

21 days

Total reviews

5

Average rating

5.0

Developer Reply

What a great review thank you so much for sharing your experience! So cool to hear Order Automator is saving you hours of processing time. ๐Ÿ˜ƒ

5 / 5 Share

Aug. 5, 2024

Delivers the functionality we were looking for and their support team is excellent - they really went above and beyond to ensure that we dialed in the app to get the most out of the functionality we were looking for.

Using app

6 months

Total reviews

2

Average rating

5.0

Developer Reply

Glad we could help you get dialed in, thanks so much for the review!

5 / 5 Share

July 9, 2024

Best support ever

Using app

15 days

Total reviews

1

Average rating

5.0

Developer Reply

Haha thanks! What a nice compliment :)

5 / 5 Share

June 25, 2024

This is a must-have app. We got it to help with our fraud detection and prevention, but needed a customization to extend some capabilities within our order processing system and they made the change for us in a day. Wow, support is amazing and the product is amazing and intuitive.

Using app

5 days

Total reviews

6

Average rating

5.0

Developer Reply

Must-have app, love this! Thank you so much, happy that we were able to help you with the customization on your order processing system.

5 / 5 Share

June 19, 2024

Works great for our need to fulfill digital downloads and the team is very response to help requests.

Using app

4 days

Total reviews

3

Average rating

5.0

Developer Reply

Nice! Thank you!

5 / 5 Share

June 13, 2024

What a great app to minimise admin. We recommend this app if you want to save time. It sends out emails to our many dropship vendors without any issues. The team quickly solved a minor issue - but it is essential to our store. We asked, and they delivered within 48 hours - excellent service. We dealt with Frances in the customer support team, and she was fantastic at organising everything. Thank you, Order Automator team!

Using app

About 1 month

Total reviews

6

Average rating

4.8

Developer Reply

Thank you for such a glowing review! We appreciate you recommending the app and the time saving capability. It makes us happy to hear when people are saving time :)

5 / 5 Share

June 11, 2024

This is a really helpful app. It helps us to easily and quickly see our orders by country. It is also gret if you want to be notified if a certain product sells. It does everything it says it does. We also needed help with something and Frances in customer support helped us until it was figured out. Great customer service.

Using app

5 months

Total reviews

1

Average rating

5.0

Developer Reply

Great idea to use the tagging feature for seeing orders by country. We appreciate the details, and also the complement on our customer service. Thank you!