Blue Flowers UAE review for Pickup Delivery Date Pickeasy

Hi, Thank you for reaching out, and we sincerely apologize for the frustration and inconvenience caused. We noticed your review mentioning that you have not received support from our team. We completely understand how disappointing it can feel when an urgent request does not receive an immediate response, especially when you are waiting for assistance with your setup. We would like to clarify that our team did reply to your email requesting either a collaborator access request or the option to connect over a Zoom call so we could assist you directly. However, it looks like we have not yet received a response from your side. We also sincerely apologize for the delay in our initial response. Our support team is available for 20 hours a day, and we are offline only between 3:00 AM and 7:00 AM IST. Your email was received at around 3:30 AM IST, during our offline hours, and our team replied as soon as possible at 7:30 AM IST. You may also verify this in your email thread. That said, we truly value your experience and would be glad to assist you right away. Please share your exact requirements with us, and our team will help you complete the setup as per your needs. We can also assist with any widget customizations required. We are committed to resolving this for you as quickly as possible. Please feel free to reply to this email or let us know a convenient time for a Zoom call, and we will be happy to assist you personally. Thank you for your patience and understanding. Best regards, Rahul Product Manager Pickup Delivery Date – Pickeasy App Logbase.io