All reviews

Rating Breakdown

  • 5
    97% (1,155 ratings)
  • 4
    1% (16 ratings)
  • 3
    0% (1 ratings)
  • 2
    0% (4 ratings)
  • 1
    1% (8 ratings)

Reviews with Text

  • 97% (1,146)
Review RSS Feed Review RSS Feed

1 / 5 Share

May 22, 2026

dont depend that they will support you , sent an urgent request from 24 hours and no reply till now

Using app

9 days

Total reviews

1

Average rating

1.0

Developer Reply

Hi, Thank you for reaching out, and we sincerely apologize for the frustration and inconvenience caused. We noticed your review mentioning that you have not received support from our team. We completely understand how disappointing it can feel when an urgent request does not receive an immediate response, especially when you are waiting for assistance with your setup. We would like to clarify that our team did reply to your email requesting either a collaborator access request or the option to connect over a Zoom call so we could assist you directly. However, it looks like we have not yet received a response from your side. We also sincerely apologize for the delay in our initial response. Our support team is available for 20 hours a day, and we are offline only between 3:00 AM and 7:00 AM IST. Your email was received at around 3:30 AM IST, during our offline hours, and our team replied as soon as possible at 7:30 AM IST. You may also verify this in your email thread. That said, we truly value your experience and would be glad to assist you right away. Please share your exact requirements with us, and our team will help you complete the setup as per your needs. We can also assist with any widget customizations required. We are committed to resolving this for you as quickly as possible. Please feel free to reply to this email or let us know a convenient time for a Zoom call, and we will be happy to assist you personally. Thank you for your patience and understanding. Best regards, Rahul Product Manager Pickup Delivery Date – Pickeasy App Logbase.io

5 / 5 Share

May 22, 2026

Es justo lo que necesitaba.

Using app

About 23 hours

Total reviews

1

Average rating

5.0

5 / 5 Share

May 20, 2026

Great support from Pickeasy. They helped me a lot to solve my issue and guided me with improvements for my website.

Using app

3 months

Total reviews

1

Average rating

5.0

Developer Reply

Thank you so much for your kind words and support! 😊 We’re glad we could help resolve your issue and assist with improvements for your website.

5 / 5 Share

May 19, 2026

Efficient and responsive support for customisation requests – I highly recommend it

Store

Kanap

Using app

About 1 year

Total reviews

2

Average rating

5.0

Developer Reply

Thanks so much for your support and thoughtful feedback. Your time and input are genuinely valued and make a big difference in helping our company grow :)

5 / 5 Share

May 14, 2026

Thank you so much Manaz for helping me today during our Zoom call. I was having issues with the app where it wasn't showing the date and time in a few places. Not only did he help me walk through all of that, he also helped me fix a few other things he noticed. Now it's working perfectly. THANK YOU SO MUCH MANAZ!!

Using app

4 months

Total reviews

2

Average rating

5.0

Developer Reply

Thanks so much for your support and thoughtful feedback. Your time and input are genuinely valued and make a big difference in helping our company grow :)

5 / 5 Share

May 15, 2026

Subiksha & Dhina is very helpful and friendly in helping me resolve my issues.

Using app

About 2 months

Total reviews

1

Average rating

5.0

Developer Reply

Thanks so much for your support and thoughtful feedback. Your time and input are genuinely valued and make a big difference in helping our company grow :)

5 / 5 Share

May 14, 2026

Needed help to add the time & date, they did it immediately, thank you!

Using app

About 3 years

Total reviews

1

Average rating

5.0

Developer Reply

Thanks so much for your support and thoughtful feedback. Your time and input are genuinely valued and make a big difference in helping our company grow :)

5 / 5 Share

May 13, 2026

Their customer service has been fantastic - they are willing to help and work with you to fix things. I truly appreciate all of their help setting things up and getting them running smoothly!

Using app

3 months

Total reviews

1

Average rating

5.0

Developer Reply

Thank you for your kind words and for appreciating our customer service. We’re glad we could help you set things up and get everything running smoothly. Your feedback truly means a lot to us and motivates our team to keep improving.

5 / 5 Share

May 13, 2026

Fast and accurate support in a stressful cart related error = thanks

Using app

Over 3 years

Total reviews

1

Average rating

5.0

Developer Reply

Thank you for taking the time to leave us a review. Your kind words truly mean a lot to us and encourage our team. It helps us grow and continue improving our service.

5 / 5 Share

May 12, 2026

Manaz was very helpful and spent extra time going over issues with me!

Using app

Over 4 years

Total reviews

1

Average rating

5.0

Developer Reply

We appreciate you taking the time to leave us a review. It means a lot to the whole team, and we’d love to have you back very soon.

5 / 5 Share

May 11, 2026

Great app & great customer service.

Using app

5 months

Total reviews

2

Average rating

5.0

Developer Reply

Thanks so much for your support and thoughtful feedback. Your time and input are genuinely valued and make a big difference in helping our company grow :)

5 / 5 Share

May 11, 2026

Thanks you Dhina for the 1hout+ assistance in setup everything and the google calendar intergration is clean and clear

Using app

Over 2 years

Total reviews

7

Average rating

4.4

Developer Reply

Thanks so much for your support and thoughtful feedback. Your time and input are genuinely valued and make a big difference in helping our company grow :)

5 / 5 Share

May 9, 2026

The support is super fast, supportive and friendly. They help you all the way, and make all the nessecary steps so that you feel comfortable in the changes. Very pleasant.

Using app

6 days

Total reviews

1

Average rating

5.0

Developer Reply

Thanks so much for your support and thoughtful feedback. Your time and input are genuinely valued and make a big difference in helping our company grow :)

5 / 5 Share

May 7, 2026

Very helpful! Thanks to Vignesh who helped me with the setup and making sure everything was running correctly.

Store

Oleoart

Using app

About 6 hours

Total reviews

1

Average rating

5.0

Developer Reply

Thanks so much for your support and thoughtful feedback. Your time and input are genuinely valued and make a big difference in helping our company grow :)

5 / 5 Share

May 7, 2026

Thank you very much for your excellent support, Subikasha.

Using app

27 days

Total reviews

1

Average rating

5.0

Developer Reply

Thanks so much for your support and thoughtful feedback. Your time and input are genuinely valued and make a big difference in helping our company grow :)

5 / 5 Share

May 6, 2026

This app is great. It definitely takes some time to set up so highly recommend the zoom call! Subiksha was amazing and fixed all my problems and also problems I didn't even know I had! haha

Using app

About 1 month

Total reviews

1

Average rating

5.0

Developer Reply

Thanks so much for your support and thoughtful feedback. Your time and input are genuinely valued and make a big difference in helping our company grow :)

5 / 5 Share

May 6, 2026

Using app

11 months

Total reviews

1

Average rating

5.0

Developer Reply

Thanks so much for your support and thoughtful feedback. Your time and input are genuinely valued and make a big difference in helping our company grow :)

5 / 5 Share

May 5, 2026

Excellent help from Barath

Using app

Over 2 years

Total reviews

1

Average rating

5.0

4 / 5 Share

May 5, 2026

We have had a couple of issues with using the App but the online support team are very helpful and quick to resolve any issues.

Using app

12 days

Total reviews

1

Average rating

4.0

5 / 5 Share

May 4, 2026

Using app

6 months

Total reviews

1

Average rating

5.0

Developer Reply

Thanks so much for your support and thoughtful feedback. Your time and input are genuinely valued and make a big difference in helping our company grow :)