Pickup Delivery Date Pickeasy
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I just downloaded this app, so far so good! Customer service through the chat was very helpful! Barath responded very quickly and answered all my questions :)
Excellent assistance. Diagnosed the problem quickly and gave me clear, concise instructions on how to fix it.
A big thank you to Subiksha for all your help today! Your professionalism, patience and willingness to assist were greatly appreciated. You made the whole process so much easier and provided excellent customer service. Thank you again for going above and beyond. Highly recommend!
The perfect solution! I needed to be able to offer pickup within defined times. This was the perfect option. When I needed help with configuration, the chat support was perfect.
Thank you so much for your kind words! We’re glad our pickup time slot scheduling feature helped you offer pickup within your defined times, and that our support team could assist with the configuration. We truly appreciate your feedback!
Manaz was super helpful - and went above and beyond to solve our issue within Shopify. Pickeasy continues to have the best support among the plugins/apps we use in our Shopify Ecosystem. If you need a date/time/courier plug in - we would not hesitate to recommend Pickeasy and it's great team.
Manaz, Great customer service. Fixed the problem straight away.
Great app! Love that it has rate setting included in the app. Product override features are great!
Really nice plugin and helpful to add date and time feature for pickup
We greatly appreciate the time you've taken to share your experience with us. Your valuable feedback inspires us to keep improving and delivering exceptional service to our customers :)
Barath was incredibly helpful and answered all of my questions!
The support team is very knowledgeable and responsive. I met for about half an hour and he understood my multiple queries and solved all problems at my end! Thank you!
We find the pickeasy app easy to use. It is essential to our small business allowing us to control order flow and to organize our orders based on pickup times. Great customer support. Highly recommend!
The support team is very knowledgeable and responsive. I met for about one hour with Chanchal and not only did she understand my multiple queries, she patiently proffered solutions that addressed them all! I look forward to the added value that automation of local delivery will bring to my store operations. Thank you!
This very buggy app.I wanted to upgrade from zapiet and thought pickeasy very good app.Team supported intially to install app and configuration and it worked well for 10-15 min and started showing differenct rates on live website and advance settings didn't work and when contact team no postive response to fix the issue on live website.I unistall pickeasy and switch back to zapiet.
Hi, Thank you for trying Pickeasy and for sharing your honest feedback. We're sincerely sorry that we let you down. We understand how stressful it must have been to see different rates on your live store and the advanced settings not working right after setup. You deserved a quick and reliable fix, and we truly apologize that we couldn't provide it in time. Your feedback has been shared with our product and technical teams so no other merchant faces this issue. We completely respect your decision to switch back. If you're ever open to trying Pickeasy again, I'd be glad to personally oversee your setup and test everything with you on your live store. You can reach me anytime at [email protected]. Thank you again, and we wish you and your store continued success. Warm regards, Rahul Product Manager, Pickeasy – Logbase.io
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