Pickup Delivery Date —Pickeasy
Shopify app to select date for Local delivery Local pickup...
Rating
4.9
feedback
1,001
chart
#628
All reviews
Review RSS Feed
Oct. 8, 2025
Huge shoutout to Rag and the PickEasy team! Rag jumped in, took charge, and got everything set up perfectly. Communication, and he made sure the job got done quickly and correctly. Definitely appreciate the extra effort and professionalism
Thanks so much for your support and thoughtful feedback. Your time and input are genuinely valued and make a big difference in helping our company grow :)
May 2, 2025
The app is a little complicated for inexperienced users. The support team is sometimes hard to reach and can take days to resolve issues. But when you get the right agent, everything works quite well. Dhina helped me again today, and they were fantastic. I wish everyone on the support team could be that generous, professional, and helpful!
We sincerely appreciate your thoughtful review. It helps us improve and grow—thank you!
Dec. 30, 2024
First day installing and finding my way around has been great - with Barath's help and quick understanding to show me how to orientate myself. Looking forward to seeing how it improves my workflow, thank you. I'm not certain it will be suitable for me as I need to restrict item orders by day, which it can't currently help with, but I will see how I get on as the other improvements are really beneficial.
Dec. 3, 2024
This is a great app if you don't want to be in full control of your food business and not use any delivery service just yet. It was glitching at first and wasn't showing up for customers until they refreshed two times. However, I asked them to fix it and they did.
Thank you for sharing your feedback-We value your input, so please feel free to share any feedback you may have!
Nov. 18, 2024
It is really helpful to have orders scheduled. However the app is buggy, whenever a customer changes the quantity, the pickeasy option disappears and therefore unable to schedule it. Also, if an order is coming through Shop it will not take work with pickeasy. Otherwise I would have given a 5 stars.
Thank you for your review. We are happy to look into the widget missing while changing the quantity. Please feel free to contact us anytime.
Oct. 1, 2024
Would be great to integrate a feature that lets you add the delivery date to packing slip. Otherwise a great app with good features and fast online support.
Dec. 16, 2024
App needs some improvement. to get more user friendly, However, the customer service is awesome specially Kavandish he helped me a lot easy time saving and straight to the point. Jennifer is also super helpful and easy to work with. she helped me to have all the features I want.
Thank you so much for taking the time to share your feedback with us. We greatly appreciate your kind words and are happy to hear about your positive experience with our product and service.
July 25, 2024
Easy to setup! Also the support was fast and clear. Would recommend!
Thank you so much for taking the time to share your feedback with us. We greatly appreciate your kind words and are happy to hear about your positive experience with our product and service.
May 29, 2024
Nice app does what it says it do, also great customer support, thank you Nandini for the call and explaination
May 3, 2024
Jenifer was great to help us set up the app and understand the functionality.
Thank you for taking the time to share your feedback with us.
Feb. 13, 2024
Dhina was absolutely amazing and patient with me. Purely based on his service and patience, I'll definitely give Pickeasy a go.
May 9, 2022
The customer service response is quick and they are patient and thorough. Annie fixed my issue and helped me configure something to better work for me. Very happy with customer service! The app is intuitive and easy to use but I still had to contact support on some stuff. Pick-up customers are also asked to enable their location services which seems like an unnecessary step for a pick-up customer. For those reasons I give the app 4 stars, but the customer service is a 10.
Dec. 22, 2021
The service is amazing. The chat support is really helpful and always directly available. I never had a problem that couldn't be solved.