Pickup Delivery Date Pickeasy
The reviews for the Shopify App are overwhelmingly positive, with users praising the exceptional customer service and quick resolution of issues. Many users highlighted the helpfulness of the support team members, such as Subiksha, Barath, Manaz, and Dhina, in guiding them through setup processes and addressing technical issues efficiently. Customers appreciated the personalized assistance, including Zoom calls and hands-on support, which made the app setup smooth and stress-free. The app itself was described as user-friendly, effective in managing orders, and integrating well with Shopify stores. However, there were a few mentions of delayed responses to urgent requests, indicating room for improvement in response times for support.
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Thank you to Subiksha. She explained very well, made it very clear esp in how to navigate the app, how to use the Help Centre, and other things. She is also very sweet and patient to me - who doesn't much knowledge in tech, codes, etc. Appreciate it a lot. All the best to the Pickeasy Team.
Vignesh was absolutely amazing! He helped me solve a complicated Shopify pickup and delivery issue and stayed with me for nearly 1.5 hours until everything was working perfectly. His responses were so quick that I genuinely thought I was talking to an AI at first! He was patient, professional, knowledgeable, and determined to find a solution. It's rare to receive this level of support these days. Thank you so much, Vignesh. You made what could have been a very stressful problem incredibly easy to resolve.
I would like to commend Subiksha and Chanchal for providing exceptional customer service support for the app. They were always responsive, patient, and professional in addressing my queries and concerns. They took the time to understand the situation thoroughly and provided clear, effective solutions in a timely manner. Their friendly attitude, strong communication skills, and dedication to customer satisfaction made the overall experience smooth and pleasant. It is evident that they genuinely care about helping users and ensuring that issues are resolved efficiently. Thank you, Subiksha and Chanchal, for your excellent support and commitment to delivering a great customer experience. Your assistance has been greatly appreciated.
Thank you so much for your kind words and wonderful feedback. Your feedback means a lot to us and motivates us to continue providing the best possible support.
Jenifer was a great help and patient with me through my many questions. She was friendly and I appreciate how quickly she addressed my concerns.
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