Pickup Delivery Date —Pickeasy for Shopify

Pickup Delivery Date —Pickeasy

Shopify app to select date for Local delivery Local pickup...

Rating

4.9

feedback

1,007

Reviews

chart

#587

Shopify

Reviews Over Time

App Ranking

Time spent using app

  • Less than an hour
    0%
  • Less than a day
    9%
  • Less than a month
    25%
  • Less than a year
    46%
  • More than a year
    19%

Reviews Summary

The reviews for the Pickeasy app on Shopify are overwhelmingly positive, with users praising the excellent customer service and support provided by the team. Many users mentioned specific support representatives like Barath, Annie, Sudhan, and Jenifer who went above and beyond to assist with setup and troubleshooting. Customers appreciated the quick responses, patience, and willingness of the support team to address any issues promptly. The app itself was described as easy to use, functional, and helpful for managing pickup dates, time slots, and local deliveries. However, there was one negative review mentioning technical issues and disappointing customer service.

Highlights

Excellent customer service and support
Ease of use and functionality
Prompt responses and assistance
Positive feedback on specific support representatives
One negative review highlighting technical issues and disappointing customer service

Rating Breakdown

  • 5
    98% (982 ratings)
  • 4
    2% (17 ratings)
  • 3
    0% (1 ratings)
  • 2
    0% (2 ratings)
  • 1
    0% (4 ratings)
Review RSS Feed Review RSS Feed

All reviews

5 / 5 Share

Sept. 13, 2024

great help and amazing response time. thanks for everything.

Using app

--

Total reviews

1

Average rating

5.0

5 / 5 Share

Sept. 11, 2024

Great app. Great service. We’ve been using it for at least 2 years. Lately we had some bugs (which was in fact from a compatibility problem with another app) and it was rapidly fixed by the support team! Great job!

Using app

About 3 years

Total reviews

1

Average rating

5.0

5 / 5 Share

Sept. 10, 2024

The application works very well and is very useful. What's more, the various tutorials are comprehensive and explain the functionality well. The support team is also very efficient: they respond immediately, are very helpful and also open to hearing customers' needs so as to evaluate possible implementations to improve the app even more. Nothing to say, beautiful and functional!

Using app

2 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Sept. 9, 2024

Great feature with my Shopify store. Had some small issues getting some things set up but used the chat feature for assistance and they were more than helpful getting everything sorted quickly!

Using app

10 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Sept. 3, 2024

Barath was excellent.

Using app

About 1 year

Total reviews

2

Average rating

5.0

Developer Reply

Thank you so much for taking the time to share your feedback with us. We greatly appreciate your kind words and are happy to hear about your positive experience with our product and service.

All reviews

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