Pickup Delivery Date Pickeasy
Order Delivery Date Picker for Store Pickup & Local Delivery.
Rating
4.9
feedback
1,185
chart
#731
Reviews Over Time
App Ranking
Time spent using app
-
Less than an hour
1%
-
Less than a day
15%
-
Less than a month
34%
-
Less than a year
31%
-
More than a year
18%
Reviews Summary
The reviews for this Shopify app are overwhelmingly positive, with users praising the helpful and responsive customer support team. Many users mentioned specific support representatives like Subiksha, Barath, Manaz, and Vignesh who went above and beyond to assist them with setup and troubleshooting. Customers appreciated the user-friendly interface of the app and its seamless integration with their Shopify stores. The support team was commended for their patience, professionalism, and dedication to ensuring a smooth experience for users. However, there was one negative review highlighting a technical issue that caused a delay in sales and expressed dissatisfaction with the initial setup process.
Highlights
Review RSS Feed
All reviews
May 22, 2026
dont depend that they will support you , sent an urgent request from 24 hours and no reply till now
Hi, Thank you for reaching out, and we sincerely apologize for the frustration and inconvenience caused. We noticed your review mentioning that you have not received support from our team. We completely understand how disappointing it can feel when an urgent request does not receive an immediate response, especially when you are waiting for assistance with your setup. We would like to clarify that our team did reply to your email requesting either a collaborator access request or the option to connect over a Zoom call so we could assist you directly. However, it looks like we have not yet received a response from your side. We also sincerely apologize for the delay in our initial response. Our support team is available for 20 hours a day, and we are offline only between 3:00 AM and 7:00 AM IST. Your email was received at around 3:30 AM IST, during our offline hours, and our team replied as soon as possible at 7:30 AM IST. You may also verify this in your email thread. That said, we truly value your experience and would be glad to assist you right away. Please share your exact requirements with us, and our team will help you complete the setup as per your needs. We can also assist with any widget customizations required. We are committed to resolving this for you as quickly as possible. Please feel free to reply to this email or let us know a convenient time for a Zoom call, and we will be happy to assist you personally. Thank you for your patience and understanding. Best regards, Rahul Product Manager Pickup Delivery Date – Pickeasy App Logbase.io
May 20, 2026
Great support from Pickeasy. They helped me a lot to solve my issue and guided me with improvements for my website.
Thank you so much for your kind words and support! 😊 We’re glad we could help resolve your issue and assist with improvements for your website.
May 19, 2026
Efficient and responsive support for customisation requests – I highly recommend it
Thanks so much for your support and thoughtful feedback. Your time and input are genuinely valued and make a big difference in helping our company grow :)
May 14, 2026
Thank you so much Manaz for helping me today during our Zoom call. I was having issues with the app where it wasn't showing the date and time in a few places. Not only did he help me walk through all of that, he also helped me fix a few other things he noticed. Now it's working perfectly. THANK YOU SO MUCH MANAZ!!
Thanks so much for your support and thoughtful feedback. Your time and input are genuinely valued and make a big difference in helping our company grow :)
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