Threadheads review for Order Editing & Upsell

5 / 5

April 1, 2024

The Order-Editing app has been a game-changer for us. Hands-On Founders: The team behind this app is incredibly engaged, offering personalized support and continuously improving the app based on user feedback. It's clear they're dedicated to making this tool as helpful as possible.| Customer Service Impact: Our customer service workload has significantly decreased since we started using Order-Editing. This has allowed our team to focus on providing more in-depth support where it's truly needed, improving our overall customer satisfaction. Flexible and Customizable: The app offers great flexibility, allowing us to tailor the editing rules to fit our specific needs, including cancellations and refunds. The developers are responsive to feedback and quick to implement requested features, which has made a huge difference for us. In short, if you’re looking to streamline your order management process and reduce customer service tickets, this app is worth checking out. It’s made our operations more efficient and adaptable to our unique requirements.

Using app

About 2 months

Total reviews

15

Average rating

5.0

Order Editing & Upsell for Shopify
Order Editing & Upsell
5.0 star
54 reviews

Self-service editing of order items for Shopify customers

Developer
Shopify App Store