Order Editing & Upsell
Self-service editing of order items for Shopify customers
Rating
5.0
feedback
60
chart
#609
Reviews Over Time
App Ranking
Time spent using app
-
Less than an hour
0%
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Less than a day
7%
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Less than a month
42%
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Less than a year
47%
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More than a year
0%
Reviews Summary
The reviews for the Order Editing Shopify App are overwhelmingly positive, highlighting the app's significant time-saving benefits, user-friendly interface, and exceptional customer service provided by Hamish and the team. Merchants praise the app for streamlining order management processes, reducing customer service workload, and increasing revenue through upselling opportunities. Customers appreciate the ability to edit their orders post-purchase, leading to improved customer satisfaction and enhanced shopping experiences. The founders' hands-on approach, responsiveness to feedback, and personalized support have been key factors in the app's success and adoption by Shopify stores. Overall, the Order Editing app is described as a game-changer that offers a seamless solution for both businesses and customers.
Highlights
Rating Breakdown
Review RSS Feed
All reviews
July 25, 2024
Hamish and his team have been amazing with setting this app up. It has saved me a lot of administrative time as well as helping my customers get more in their order which also increases my AOV. Support has also been amazing. Thanks team!
July 24, 2024
It's been gravy to setup and looks really solid as app blocks in the Thank You and Order Confirmation pages. It's already saved us a ton of time with our BOGO sale by allowing people to update their own orders and I spoke with Hamish on getting our backend set up through Klaviyo. He was super helpful and a solid guy! Definitely recommend ⭐️⭐️⭐️⭐️⭐️
July 22, 2024
The boys at Order Editing have created a very incredible product. It both reduces costs and most importantly time spent editing shipping addresses for customers, whilst driving revenue through its upsell capabilities. Its seamless and an extension that just does its thing and gets result. A must have for all Shopify stores.
July 17, 2024
We are so thrilled to have found this app! It has to be one of the best and most useful for Shopify merchants. We always get customer requests for order adjustments, address updates, etc. etc. This app allows customers to self-service their requests and frees up our time. The team at Order Editing is beyond fantastic. They helped us Onboard, are responsive to help requests. The app they developed is genius and a must-have for all Shopify merchants--it's an app that adds huge value to our site and, at the same time, streamlines our customer service. Highly recommend!
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