OrderEditing.com
The OrderEditing app has received overwhelmingly positive reviews from ecommerce merchants who have installed it on their online stores. Users have highlighted the app's ability to streamline address changes, cancellations, and upsells, reducing manual workload and improving the overall customer experience. The app has been praised for generating extra revenue from upsells and cutting down on customer support tickets significantly. Users have also commended the OrderEditing team for their exceptional customer support, with specific mentions of team members like Erin, Gemma, and Paul who have gone above and beyond to assist with onboarding, customization, and troubleshooting. Overall, merchants have found the app to be a game-changer in terms of operational efficiency and revenue generation.
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OrderEditing has made a great addition to our stack. Particularly for managing address changes, cancellation and upsells from big pre-order campaigns. It has reduced manual workload, improved customer experience and allowed us to generate extra revenue from upsells. Our experience with the OrderEditing team has been fantastic. Erin supported us every step of the way through onboarding and went above and beyond to customise the setup to make it work for our unique needs. It has been such a pleasure to work with Erin - she's a massive credit to the team!
Customer support is 10/10. Gemma, in particular, sorted us out at a critical moment around our summer sale. Great tool also; should be considered a core tool in your stack for any ecom brand doing circa 0.5M+ a year
Very useful app. Great price for what it gives you
This team REALLY knows Shopify. They have answers and solutions for every single use case. Highly recommend it. Great technology but even better team.
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