Order Editing | Upsell
Self-service order editing for Shopify customers
Rating
5.0
feedback
166
chart
#345
Reviews Over Time
App Ranking
Time spent using app
-
Less than an hour
0%
-
Less than a day
3%
-
Less than a month
30%
-
Less than a year
66%
-
More than a year
0%
Reviews Summary
The Order Editing Shopify App has received overwhelmingly positive reviews from ecommerce merchants who have installed it on their online stores. Users praise the app for its ability to reduce customer service tickets, streamline order management, and increase revenue through upselling opportunities. The app is described as a game-changer that empowers customers to edit their orders easily, leading to a more positive checkout experience. Users also appreciate the responsive and helpful support provided by the Order Editing team, highlighting the seamless onboarding process and ongoing assistance in customizing the app to fit specific business needs.
Highlights
Rating Breakdown
Review RSS Feed
All reviews
March 12, 2025
The Order Editing app has significantly improved our cross-selling performance and streamlined our customer support processes, saving us valuable time. Additionally, their support team is really responsive and efficient. Highly recommended !
March 7, 2025
A high-quality app with an excellent UI that seamlessly mirrors Shopify’s checkout style. Integration with the Order Editing team was effortless, and it has significantly reduced customer service inquiries by enabling a smooth self-serve experience. Our customers can now easily make changes to their orders, giving them complete control and improving overall satisfaction.
March 6, 2025
Order Editing has been a game-changer for our store ! Our customers can now update their order details, add or remove products on their own, without needing support. Additionally, Order Editing allows us to create a new purchasing flow by suggesting additional products during the editing process. The app's support team is also responsive, always there to assist us with any request. Highly recommended !
March 6, 2025
We absolutely love Order Editing! Total game changer in reducing the number of customer service tickets. And absolute seamless set up and integration. Hamish and the team really care about the customer experience and it shows!
March 5, 2025
Great product, great team. Can't flaw them. Customer support is top notch!
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