OrderEditing.com
Self-service order editing for Shopify customers
Rating
5.0
feedback
204
chart
#300
Reviews Over Time
App Ranking
Time spent using app
-
Less than an hour
0%
-
Less than a day
2%
-
Less than a month
30%
-
Less than a year
68%
-
More than a year
0%
Reviews Summary
The Order Editing Shopify App has received overwhelmingly positive reviews from ecommerce merchants who have installed it on their online stores. Users have praised the app for its ease of use, seamless integration, and the significant value it has added to their businesses. The app has been described as a game-changer, reducing customer service tickets, saving time and money, and increasing revenue through upsells. Customers appreciate the self-service capabilities that allow them to edit orders without needing to contact support, leading to improved customer satisfaction and operational efficiency. The Order Editing team has been highlighted for their exceptional customer support, responsiveness, and continuous updates to enhance the app's functionality.
Highlights
Review RSS Feed
All reviews
July 7, 2025
We ship skincare tallows from Hawaii and it takes me a week to make fresh batches. My husband added app to the store and I see customers coming back to add tallow soaps to their order while they wait for a shipping confirmation.
June 27, 2025
Hamish & his team have built a fantastic app. As we rapidly scale our business, it is essential we create autonomy wherever possible. Order Editing has allowed us to remove manual processing of address changes & order cancellation completely. A fantastic tool to help with proactive customer services. The team are always on hand to help with any issues & regularly provide new updates & insights. Highly recommend!
June 26, 2025
Fantastic app, super easy to use and the Customer Support is next level! Couldn't recommend more! Saved us hundreds of man hours on the first month and we continue to iterate and improve.
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