OrderEditing.com
The Order Editing Shopify App has received overwhelmingly positive reviews from ecommerce merchants. Users praise the app for its ease of use, effectiveness in reducing customer support tickets, and generating additional revenue through post-purchase upsells. The app's team is highly commended for their exceptional customer service, responsiveness, and willingness to go above and beyond to assist users with setup and any issues that arise. Customers appreciate the proactive approach of the team and the seamless onboarding process. Overall, the app is described as a game changer that significantly improves the customer experience and operational efficiency for online stores.
Review RSS feed
Brilliant app. Order Editing has already saved so much time and resource. We had an introduction call with Nicole and onboarding with Rox who were both such a pleasure to talk to. Rox set everything up for us perfectly and patiently explained all the settings and flows so we were across it all. Easiest (and the most fun) onboarding ever. The upsell revenue generated in 2 days of launching the app has already paid for it! Save yourself (and customers) a whole lot of headaches and just do it.
OrderEditing has been a great addition to our Shopify stores globally, driving strong revenue from checkout upsells and post-purchase offers. It's also made life easier for our customers by letting them update their orders themselves, without needing to contact our team. Paul was fantastic throughout the setup process, helping us get everything working exactly how we needed it and integrated with all our fulfilment partners. He was always happy to help and made the whole process really easy.
Roxanne has been brilliant from the start. She got us live quickly, stayed across everything through our first couple of weeks and checked in without us ever having to chase her. Genuinely invested in getting it set up properly for us rather than just switching it on and walking away. Couldn't ask for better.
The app is pretty awesome. Customers take care of order changes themselves which saves time for CX. Also the upsell feature has generated additional revenue. Onboarding was extremely easy with Rox being extremely easy to deal with.
Roxanne was an awesome help and got us fully setup and going in an hour. App works great, support is even better. Thanks Roxanne
Sign up to receive AppNavigator updates
Find out when we add keyword-monitoring, review RSS feeds and more.