OrderEditing.com
Let shoppers edit address, edit orders, cancel order, & upsell
Rating
5.0
feedback
286
chart
#341
Reviews Over Time
App Ranking
Time spent using app
-
Less than an hour
0%
-
Less than a day
2%
-
Less than a month
23%
-
Less than a year
72%
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More than a year
2%
Reviews Summary
The Order Editing Shopify App has received overwhelmingly positive reviews from ecommerce merchants who have installed it on their online stores. Users praise the app for its ability to make customer experience teams' jobs easier, generate effective upsells, and save time on support tickets. The app is highlighted for its clean ROI, user-friendly order editing features, and seamless onboarding process. Customers appreciate the responsive and knowledgeable support team, with specific mentions of team members like Jacques, Erin, Hamish, and Paul for their exceptional assistance and proactive approach. The app is described as a game-changer that reduces address issues, increases upsell value, and improves overall customer experience.
Highlights
Review RSS Feed
All reviews
April 15, 2026
We recently launched on Shopify, and the Order Editing app has been crucial to our success. The team is incredibly easy to work with, super responsive, and proactive in helping us with our integration and overall strategy. Highly recommend!
April 12, 2026
This App, Order Editing, has been a lifesaver for us. I also need to mention that the CEO was personally involved in supporting us and was available multiple times with great follow-up to get us to the point we needed to be at. We were able to complete almost a thousand pre-orders with their help. Highly recommended. We also tried two other apps, and the tech was bad, features were removed without warning, and the support was poor. Kudos to Order Editing for a great product and a great user experience.
April 9, 2026
OrderEditing has been a fantastic addition to our Shopify store. It’s saved our team a lot of time operationally and has also driven strong upsell results. Easy to use and genuinely impactful – highly recommend.
April 8, 2026
Great app - increased AOV during our limited edition release by 11.4%. Has also helped reduce one of the more time consuming Customer Service issues = address changes. Easy onboarding from Erin and the team too. They've been helpful every step of the way.
April 7, 2026
This app has been great in allowing customers more flexibility to edit their own orders. It has saved our customer service team a lot of work, especially during busy promotions. We've had a few integration issues due to other tech, however, the Order Editing team have always been super responsive, helpful, and hardworking to find the right solution for us.
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