OrderEditing.com
The Order Editing Shopify App has received overwhelmingly positive reviews from ecommerce merchants who have installed it on their online stores. Users have highlighted the app's ability to allow customers to edit their orders post-checkout, reducing the number of customer support emails and improving the overall customer experience. The app's support team has been praised for being responsive, helpful, and proactive in addressing any issues or customization needs. Additionally, users have mentioned the upsell feature as a valuable tool for increasing average order value and generating additional revenue. Overall, the app has been described as a game changer that streamlines operations, saves time, and enhances the post-purchase experience.
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Customer service 100/10, support + app functionality has been top notch. Customer service tickets have decreased, also increased ROI from each checkout. Shout out ben, pauly and hamish for the incredible support
We’ve had an amazing experience using the Order Editing app. It’s been a great addition to our store and makes it so much easier for customers to make changes to their orders after checkout, which has also helped reduce the workload for our customer service team. The support team has also been fantastic! Always responsive, helpful and willing to work through any questions or issues we’ve had along the way.
This app has been a game changer for us. Letting customers edit their own order after checkout has cut down on so many "can you change my order" emails, they just sort it themselves, quickly and easily. It works exactly how you'd want it to, and the support team is fantastic on top of that: responsive, helpful, and genuinely across their product. If you're on the fence, do yourself a favour and give it a go. Highly recommend!
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