Sneak review for OrderEditing.com

5 / 5

Oct. 24, 2025

We have had a fantastic experience working with OrderEditing right from the start. Our initial call with Hamish was incredibly informative, Hamish took the time to answer all our questions and made sure we understood everything clearly. Since then, Erin has been absolutely amazing to work with. She is always quick to respond, happy to jump on a call whenever needed and efficient at resolving any issues straight away. Erin keeps us updated every step of the way and is genuinely a lovely person who’s great at what she does. Among seeing increases in upsells, we have also noticed improvement in reducing customer contacts, especially around address changes. Customers can now update their orders straight away instead of needing to contact us, which has created a smoother and more positive experience for them. With our fast processing times, it’s not always possible to amend addresses before items are shipped, so this change has made a real difference for both our team and our customers.

Store

Sneak

Using app

3 months

Total reviews

5

Average rating

5.0

OrderEditing.com for Shopify
OrderEditing.com
5.0 star
249 reviews

Self-service order editing for Shopify customers

Developer
Shopify App Store