Sous Chef review for OrderEditing.com

5 / 5

Dec. 10, 2025

Order Editing does what it says on the tin, allowing customers to correct and amend errors in the shipping address, cancel their orders if they need to, add or remove products. Also it works with our 3PL integration even though the 3PL software pulls our orders the moment they are placed (by delaying the order on our side not the WMS side if you're wondering how). That would be enough. However it also then pays for itself many times over by enabling post-purchase upsells. Upsells which do not reduce conversion rate! And if that were not enough, if you're on the Plus plan as we are then you get direct slack access to the app developers who are incredibly helpful and responsive and who somehow manage to cover all timezones among their small team! Well done OE team you've created an app that solves a customer pain point while paying for itself

Using app

About 1 year

Total reviews

9

Average rating

5.0

OrderEditing.com for Shopify
OrderEditing.com
5.0 star
254 reviews

Self-service order editing for Shopify customers

Developer
Shopify App Store