syncX Order Data Export
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Terrible support. App has issues and these dummies only work in the middle of the night so you can’t contact them. They constantly change things and cause issues with the software. DO NOT rely on this software to work.
Our team take responsible of this issue. We sincerely apologise for the frustration caused by our inadequacy. We learn from our mistakes and remain committed to serving our customers better.
Hi, from checking the logs on your store. There are no orders exported recently. We believe it was caused by misconfiguration. Please get in touch with our support team [email protected] so we can help you to get it right again.
Garbage support and even more garbage app - does not work
Hi Cell Sooq, we apologise for the frustration. We replied to all our customers enquiries as soon as we could. Please reach out to us again so our team can assist you in making the export work.
Downloads are not working!!!
Sorry about that! The download link was briefly down but is fixed and tested now. Please try again—and if you still have trouble, message us and we’ll send it to you right away.
Used to work really well. Now you can't install it, have to enter your store name each time and then it doesn't download any reports. So frustrating since it used to work really really well.
We’re truly sorry for the inconvenience you experienced. Recent updates aimed at improving the app temporarily affected some features, but all issues have since been fully resolved. We’re committed to ensuring a smooth experience and continuously improving to better support merchants like you. We’d be grateful for another chance to earn your trust and grow together. Your feedback means the world to us—thank you for being part of our journey.
Rely on the app for your business and when a bug occurs there will be no one to help you. They read messages, no one responds. Horrible
We’re really sorry you experienced this and understand how frustrating it must have been. We appreciate your patience while we worked to fix these issues. Over the past few months, things have been running more smoothly, and our team is fully committed to staying responsive and supporting your business whenever you need us. If everything’s been working well, we’d really appreciate it if you could consider updating your review to reflect your latest experience.
This app shows promise, but unfortunately, I won't be able to fully explore its potential. I needed to export custom line properties, but the trial version only allows for a single dataset, which severely limits its usefulness for me. While I understand the need for limitations in a trial, this particular restriction prevents me from determining if the app would meet my needs. It's frustrating because I believe the app could be beneficial, but I'm unable to fully assess its capabilities due to this constraint.
I am sorry for the limitation. During the 14-day free trial, you can use all the app functions, including export line properties. It could be it wasn't clear. We recommend contact [email protected] so we can help you on that.
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