All reviews

Rating Breakdown

  • 5
    33% (38 ratings)
  • 4
    4% (5 ratings)
  • 3
    0% (0 ratings)
  • 2
    1% (1 ratings)
  • 1
    5% (6 ratings)

Reviews with Text

  • 58% (29)
Review RSS Feed Review RSS Feed

1 / 5 Share

Dec. 11, 2025

Using app

About 4 years

Total reviews

4

Average rating

2.8

Developer Reply

Hi, from checking the logs on your store. There are no orders exported recently. We believe it was caused by misconfiguration. Please get in touch with our support team [email protected] so we can help you to get it right again.

1 / 5 Share

Sept. 29, 2025

Garbage support and even more garbage app - does not work

Using app

6 months

Total reviews

6

Average rating

3.5

Developer Reply

Hi Cell Sooq, we apologise for the frustration. We replied to all our customers enquiries as soon as we could. Please reach out to us again so our team can assist you in making the export work.

1 / 5 Share

Sept. 17, 2025

Downloads are not working!!!

Using app

Over 4 years

Total reviews

1

Average rating

1.0

Developer Reply

Sorry about that! The download link was briefly down but is fixed and tested now. Please try again—and if you still have trouble, message us and we’ll send it to you right away.

1 / 5 Share

May 30, 2025

Used to work really well. Now you can't install it, have to enter your store name each time and then it doesn't download any reports. So frustrating since it used to work really really well.

Store

VanTiki

Using app

Almost 4 years

Total reviews

1

Average rating

1.0

Developer Reply

We’re truly sorry for the inconvenience you experienced. Recent updates aimed at improving the app temporarily affected some features, but all issues have since been fully resolved. We’re committed to ensuring a smooth experience and continuously improving to better support merchants like you. We’d be grateful for another chance to earn your trust and grow together. Your feedback means the world to us—thank you for being part of our journey.

1 / 5 Share

May 27, 2025

Rely on the app for your business and when a bug occurs there will be no one to help you. They read messages, no one responds. Horrible

Using app

About 2 years

Total reviews

1

Average rating

1.0

Developer Reply

We’re really sorry you experienced this and understand how frustrating it must have been. We appreciate your patience while we worked to fix these issues. Over the past few months, things have been running more smoothly, and our team is fully committed to staying responsive and supporting your business whenever you need us. If everything’s been working well, we’d really appreciate it if you could consider updating your review to reflect your latest experience.

1 / 5 Share

Feb. 28, 2024

This app shows promise, but unfortunately, I won't be able to fully explore its potential. I needed to export custom line properties, but the trial version only allows for a single dataset, which severely limits its usefulness for me. While I understand the need for limitations in a trial, this particular restriction prevents me from determining if the app would meet my needs. It's frustrating because I believe the app could be beneficial, but I'm unable to fully assess its capabilities due to this constraint.

Using app

11 minutes

Total reviews

1

Average rating

1.0

Developer Reply

I am sorry for the limitation. During the 14-day free trial, you can use all the app functions, including export line properties. It could be it wasn't clear. We recommend contact [email protected] so we can help you on that.