All reviews

Rating Breakdown

  • 5
    72% (26 ratings)
  • 4
    6% (2 ratings)
  • 3
    3% (1 ratings)
  • 2
    0% (0 ratings)
  • 1
    19% (7 ratings)

Reviews with Text

  • 100% (36)
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5 / 5 Share

Nov. 6, 2014

Great app that works perfectly. Has saved our customer service team countless hours and made many satisfied customers as they are able to get an order update in realtime.

Using app

About 1 year

Total reviews

7

Average rating

5.0

5 / 5 Share

Sept. 1, 2014

Great app to reduce customer support calls. Direct impact on efficiency and CS optimization.

Using app

12 days

Total reviews

6

Average rating

4.3

5 / 5 Share

Jan. 20, 2014

Super easy to install and looks great on our site. Cuts down on our customer service which is a huge plus. Josh worked with us to customize it and his customer service was great!

Using app

14 days

Total reviews

10

Average rating

5.0

5 / 5 Share

Oct. 21, 2013

Order Lookup App is a great time saver and super easy to install!

Using app

4 months

Total reviews

2

Average rating

5.0

5 / 5 Share

July 17, 2013

Looking to cut down on CS emails and hoping this helps and our customers find it useful. After installing I had an issue with the way it looked on our site, so I emailed their CS and the issue was fixed very fast. Would highly recommend!

Using app

About 1 hour

Total reviews

6

Average rating

5.0

5 / 5 Share

June 20, 2013

Simple, easy to install, easy to use app. Much needed for our site. We included a link to the order lookup page in our order confirmation emails too!

Using app

1 day

Total reviews

16

Average rating

4.9