Order Lookup | venntov
Live order tracking for your customers. They'll love it.
Rating
4.1
feedback
138
chart
#10,155
All reviews
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June 30, 2017
After I installed this APP, I had display issues on both Chrome and Edge. Josh helped me fix it in very short time. He is really knowledgeable and professional. I could not believe a free app coming with such good support. Thanks Josh for the amazing APP and great support.
June 26, 2017
its really important to explain your customers where their order is, this one does, and by doing so, gives you peace of mind, and makes your store more proffesional.. super recommended.. and yes the support team is pretty damn good too... you wont waste time searching for tracking numbers.
June 18, 2017
Super easy to install. Took 30 seconds. I love that you can customize the display text the customer sees. Fast support response. A must have for your customers to be able to look up their order status without emailing you everytime.
April 28, 2017
Allowing our customers the opportunity to look up their active orders on demand has saved us a ton of time in customer service! We're able to use this extra time to focus on growing our business! Showing our customers they can track their orders in real time has created a sense of trustability with our company and really allowed us to benefit. Easy to use! Great support!
April 27, 2017
very pleased with this so far and the customer service has been excellent and helpful!
April 12, 2017
Josh and the venntov team are incredible. The support they provide to an immaculate app is unparalleled to competitors. Wish I could give more than five stars.
April 3, 2017
What a great app! This ability for customers to lookup/track their own orders without emailing us is so helpful and something we've wanted since we launched our store. So glad these guys did all the work to make it happen. Well worth the price to provide excellent service to your customers and a tool that is necassary for large or small stores.
April 3, 2017
Absolutely essential. Customers need/want to know where there order is, and now they can. This is such a simple tool to make your store feel like the big time. 100% worth the money to not have to manually track orders for our customers. We are so happy to finally have this capability on our site. Thanks!
Dec. 9, 2016
Why it always says "Sorry, that order was not found The email address entered must match the email address that was used when the order was placed. Please contact support if you continue to have trouble finding your order."? Please help
July 5, 2016
Useful app. We installed it a few months ago and linked it to our email confirmations. It greatly reduces customers inquiries and also lets our phone support people look up orders when the customers call in.
May 25, 2016
Very useful and easy to set up app. Developer also quick to address change request. Would be great if language editor is provided to allow for phrase editing.
May 21, 2016
Great app and great customer service ! Actually every store must have this app ! https://mopixiestore.com Mopixie Store - Unique & Fun Gifts at Lowest Price with Free Shipping
Dec. 23, 2015
This is an absolutely fantastic little app, it installs quickly and easily and it allows your customers to look up their orders. We have found at Bikini Luxe that this has really reduced the amount of customer "where is my order" emails. Thus saving us both time and money! Devon http://www.bikiniluxe.com Bikini Luxe - Designer Swimwear and Luxury Resort wear
Nov. 17, 2015
This is an essential app to have! I mean, it's what I would expect from ANY website where I shop, so why not mine? It also saves so much time customer-service-wise. Highly recommended!
Nov. 11, 2015
This is a great app that has saved us a ton of time and is well worth the $10/month. Customers are able to look up the status of their order right from our website which saves them from writing an email or calling in to check on the status of their order. This allows lets our staff focus on other tasks. Josh is also super helpful and fast with any customization requests.