Decoralist review for Order Printer Pro: Invoice App
Sept. 11, 2023
FRAUDULENT! Steer clear from this app.. they don't even tell you this or update you but they've been charging me $10 / month for YEARS. And I had no idea nor did I ever approve these charges.
To give some true context on this review. Decoralist installed the app and approved the app charges in 2020, as can be seen both in the Shopify Partner Dashboard, and on their own activity feed. We've provided screenshots of this from Shopify's own systems etc. They've then forgotten they installed the app, even though Order Printer Pro would have been both showing in their Installed apps list, and on their monthly Shopify invoice every month since they installed and approved the app subscription. They've now come to us and demanded a refund for 3 years that they "didn't know" they had the app installed. We gave 3 months refund, which we feel is fair, especially when such words as "fraudulent" are being thrown around. Long story short, they installed and subscribed to the app, demanded a refund 3 years later, and are now leaving this review because they didn't get their way. It's rare that strange situations come up like this, thankfully. Hopefully our other 800+ 5 star reviews help show what we are really about. Kind regards, Bjorn Forsberg Founder - FORSBERG+two
Order Printer Pro – Shopify Invoice App: Deliver Custom Docs