Order Printer Pro: PDF Invoice

The reviews are overwhelmingly positive, with most merchants praising the app’s ease of use, reliability for invoices and packing slips, and especially the speed and quality of customer support. Many reviewers mention that support agents are knowledgeable, patient, friendly, and able to resolve issues quickly, often within minutes. Users also appreciate the app’s flexibility for customizing templates, handling specific invoicing needs, and filling gaps in Shopify’s native printing tools. Several long-term users say it has been dependable for years and is a strong fit for both small businesses and more complex B2B workflows. The main negative feedback is limited but important. A few users report reliability problems, including timeouts and the app failing to respond during invoice generation, which is especially frustrating for daily business operations. There are also complaints about pricing and plan changes, particularly around free-tier limits and older one-time purchases being pushed toward newer monthly subscriptions. One reviewer noted that the free usage cap and order-count calculation were not clearly explained. Overall, the app is highly valued, but the negative reviews point to concerns about stability, transparency, and upgrade policies.