Order Printer Pro: PDF Invoice
Order Printer Pro – Shopify Invoice App: Deliver Custom Docs
Rating
4.9
feedback
2,086
chart
#157
All reviews
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Nov. 20, 2025
was great until the recent update. now we cant just download PDFs. they have to be emailed and extracted. terrible update
Sept. 19, 2025
Unfortunately, this app is not legally compliant with EU invoicing requirements. When using Shopify Payments and selling in EU country currencies, it does not allow invoices to show the exchange rate to EUR (required by law for accounting). This has to be done manually, which is very time-consuming. Another important missing feature is bilingual invoices. For logistics and shipping companies we need invoices in two languages (e.g., English and Polish), but the app only supports one language per invoice, which makes it complicated. Support was responsive and tried to help, but their customization options are very limited. Overall, the app lacks key features required for EU businesses, so I cannot recommend it.
June 24, 2025
Used to be great, but seems to have outsourced their support and now a bit of a clown show. Production critical app we can no longer rely on. Seek alternatives.
Nov. 3, 2024
I've uninstalled this app a long time ago. Why am I still being charged?
Thank you for your feedback, and we’re sorry to hear about your experience. To help resolve this, we’ve previously reached out to you via your store email to provide assistance but didn’t receive a response. We’d love the opportunity to make things right. Please get in touch with us so we can ensure everything is sorted out promptly. Your satisfaction is very important to us. The Shop Circle Team
Sept. 26, 2024
Misleading billing. You will be billed after your store has 50 orders in the month even if you haven't actually used the app at all. I should not be billed when the app his not been used at all. I may have had over 50 orders, but not a single one used Order Printer Pro for anything. No receipts, custom layouts, etc were ever printed or processed in any way. I just paid for literally nothing.
Thank you for your feedback. Our pricing is based on your store's orders per month, as can be seen in the pricing and subscription details when installing apps. Kind Regards, Bjorn
Sept. 11, 2024
viel zu teuer
Sorry to hear Order Printer Pro wasn't a good fit for your business. Kind Regards, Sarah
July 12, 2024
LIES as usual ! Free version doesn't exist. Impossible to do anything without subscribing for $10 USD. Will be reported as misleading and false advertisement! UNINSTALLED
Thanks for the review. To avoid such situations in the future, we would suggest reading the Pricing section before installing apps. As explained in the Pricing section, the free plan is for stores with less than 50 orders per month. You do need to subscribe to the plan that matches your own store, with all plans having a free trial so you can try the app risk free first. Kind regards, Bjorn Forsberg
Sept. 11, 2023
FRAUDULENT! Steer clear from this app.. they don't even tell you this or update you but they've been charging me $10 / month for YEARS. And I had no idea nor did I ever approve these charges.
To give some true context on this review. Decoralist installed the app and approved the app charges in 2020, as can be seen both in the Shopify Partner Dashboard, and on their own activity feed. We've provided screenshots of this from Shopify's own systems etc. They've then forgotten they installed the app, even though Order Printer Pro would have been both showing in their Installed apps list, and on their monthly Shopify invoice every month since they installed and approved the app subscription. They've now come to us and demanded a refund for 3 years that they "didn't know" they had the app installed. We gave 3 months refund, which we feel is fair, especially when such words as "fraudulent" are being thrown around. Long story short, they installed and subscribed to the app, demanded a refund 3 years later, and are now leaving this review because they didn't get their way. It's rare that strange situations come up like this, thankfully. Hopefully our other 800+ 5 star reviews help show what we are really about. Kind regards, Bjorn Forsberg Founder - FORSBERG+two
Feb. 21, 2023
It says you can easily create and modify template but you need to be able to code to do this. It takes more time and work than it should. Wonder if all the 4/5 star reviews are accurate.
Hey there, Thanks for the feedback, and sorry to hear you found the customization process difficult. The templates only require changes to code if you want to change the overall layout of the documents. Our support team is always happy to help with anything you have trouble with customizing in the code yourself :) Do feel free to get in contact if you would like any help with it. Ps. Our great review ratings are from lots of hard work to create useful apps and providing great customer service, helping thousands of stores using the app :) Kind regards, Bjorn Forsberg Founder - Order Printer Pro by FORSBERG+two
June 25, 2025
They keep updating the product, and we keep suffering with their updates, now, our team has experienced interruptions for many times, this has delayed our shipment process which depends on this app. Now, we started using shopify native order printer app, converted all the template codes that we optimised by using ai solutions. we don't recommend at all....
Your kind words mean a lot to us! We strive to provide the best possible service and are glad to have been able to do that for you. If there's anything else we can do to help, please don't hesitate to reach out 😊 Kind Regards, Sarah / FORSBERG+two
June 22, 2021
It advertises that theres a free plan available. After downloading the app, it forces you to pay $10 a month
Thank you for your review. However, I think there is some confusion or misunderstanding here. Based on the number of orders your store had in the past month (don't want to post the actual number publicly here), the app is correct in asking you to subscribe to the paid plan. You are a long way over the free plan limit of 50 orders a month. You are correct that the app has a free plan, for stores with less than 50 orders a month. For stores with more than 50 orders a month, the app costs $10/month for unlimited orders. The app will not charge you anything if you have less than 50 orders a month. Again, you can see the full details of our pricing plans in the "Pricing" section of our Shopify App Store listing. Hope that makes sense. Please let us know if any questions come up, and have a great day! Bjorn Forsberg Founder - Order Printer Pro by FORSBERG+two
Aug. 31, 2020
They'll charge you even if you try the 'free' version.
Sorry to hear you were surprised by the pricing of the app. I've double checked your account, and the app did correctly add the charge only after you crossed the 50 order limit for the month. This is of course after your 14 day free trial had expired, which is not counted. As stated above in the Shopify App Store (under Pricing) the app is free for any store with less than 50 orders per month. For stores with more than 50 orders per month, the app costs $10 for that month. You cannot use the "free version" if your account has more than 50 orders in a month, as mentioned in the pricing. Of course we don't want anyone to be disappointed after using our apps, so we're issuing a full refund to your account :) Please do let us know if you need anything else. Kind regards, Bjorn Forsberg Founder - Order Printer Pro by FORSBERG+two
July 19, 2020
Takes Too much to Load the orders., If we select 50 order in orders dashboard it takes more than 30 minutes to print.
May 26, 2020
customer service just ignores... no reply for days... app is not bad, but not worth the money in my opinion.
Sorry to hear you didn't receive the reply we sent to you. The support team did reply the same day with the information requested. See screenshot: https://www.evernote.com/l/AO_sHE1ngjxD27kO5Znyt0zyersYgq8W_H0B/image.png Our team has forwarded that to you again now, in case it got lost somehow :) Many thanks, Bjorn Forsberg Founder - Order Printer Pro by FORSBERG+two
May 20, 2020
Cannot find the pause or delete app button. Very cheeky! Not sure why someone would pay $10 for what Shopify already provides for free?
Thanks for the feedback, and sorry for the frustration. Our support team has reached out to you with instructions on how you can uninstall/cancel any Shopify app you have installed, which is the same for Order Printer Pro: 1- In your Shopify admin 2- Go to the "Apps" page 3- Click the "Delete" button next to Order Printer Pro This both removes the app from your admin, and also cancels any subscription or trial on your account. Stay safe and best of luck with your store. Bjorn Forsberg Founder - Order Printer Pro by FORSBERG+two
March 30, 2020
I am really frustrated with this app. I have repeatedly asked this group how to remove the unnecessary information that displays at the top and bottom of every invoice. They will-not provide the information.
I'm sorry you are frustrated, but we have replied to all of your emails with instructions on how to remove the header/footer info added by your browser. We've tried to help you, even though you have been rude and abusive each time you've contacted us. Please uninstall the app, we don't accept this type of behaviour. Kind regards, Bjorn Forsberg Founder - Order Printer Pro by FORSBERG+two
Sept. 13, 2018
App kept on crashing for me. It installed fine but that's about it. So sick of spending so much time just trying to get an app to work even the first time.