Mideast Grocers review for Order Printer Pro: Invoice App
Dec. 18, 2024
The billing is incredibly misleading. The pricing is based on the total number of Shopify orders, not just the orders processed through the app. When I raised this with support, they simply pointed me to an article about their pricing. Why not be upfront about it from the start instead of resorting to these bait-and-switch tactics? I wish Shopify would enforce clearer pricing structures with their developers. What difference does it make how many orders my store gets if I’m not even using the app? To make matters worse, support almost seemed to encourage me to leave a negative review.
Hello, Thank you for your feedback. We're truly sorry to hear that you're not satisfied with your experience. We take all concerns seriously, and we've already reached out to you to work together on a solution. Our goal is always to provide the best service and ensure that any issues are promptly addressed. Please feel free to contact us if there’s anything further we can do to assist. Kind regards, Team Shop Circle
Order Printer Pro – Shopify Invoice App: Deliver Custom Docs