Nue Modern review for Order Printer Pro: Invoice App
June 29, 2021
Complicated to use if you don't know code, I reached out for help and was a waste of my time. All he did was send me links to pages I had already read and that took over 30 mins to send me 4 links.
Sorry for the frustrations, and that you didn't get the help you wanted. Our support replied to you 4 times over a half hour period with in-depth answers to your questions (130+ word answers), which did include links to more resources if needed. They also replied to you and offered to help make the custom code changes for you, also when you contacted them about the same thing last week. Fair enough if the answers were not what you wanted to hear, but saying support is a waste of time is not fair. They help thousands of people, offered to help you, and our other reviews are a good indicator. I usually don't post replies like this, but I think it's important to show both sides, and stick up for our support team when they get unfair feedback. Kind regards, Bjorn Founder - Order Printer Pro by FORSBERG+two
Order Printer Pro – Shopify Invoice App: Deliver Custom Docs