All reviews

Rating Breakdown

  • 5
    84% (97 ratings)
  • 4
    3% (4 ratings)
  • 3
    2% (2 ratings)
  • 2
    2% (2 ratings)
  • 1
    9% (10 ratings)
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1 / 5 Share

Jan. 13, 2020

app is not working when i goto the dashboard i just get a page advertising tere products, and i guess this is annoying my customers that want to tarck your order, thanks guys great start

Store

NetPawz

Using app

3 days

Total reviews

4

Average rating

3.0

Developer Reply

Thank you for letting us know about this. We always offer free installations when it comes to Order Status Tracker App, and would love to get this app installed properly for you. Since there are so many themes, sometimes it requires a little extra love from one of our specialists to get the code implemented properly. We would appreciate if you would contact our customer support team by responding to the latest ticket.

5 / 5 Share

Jan. 11, 2020

It's really helpful, to bring comfort to your clients, it works perfectly well. and it's totally free.

Using app

About 2 months

Total reviews

1

Average rating

5.0

Developer Reply

Thank you! We appreciate the kind words. :-) Lots more coming up! Stay tuned!

5 / 5 Share

Jan. 11, 2020

I really enjoy how easy this app is to use!!!!! It will solve a lot of the issues i have been thinking about!

Using app

17 days

Total reviews

2

Average rating

5.0

Developer Reply

Hi there! Thanks so much for taking the time to leave us a review. We're glad to hear that you enjoy the simplicity of our app and also were able to overcome any difficulties you were facing in the past. We look forward to seeing your decrease in support tickets while using our Order Status Tracker App.

5 / 5 Share

Jan. 10, 2020

Loving this, helped me a lot with tracking orders. I love how the system is set up so that everyone can use it easily.

Using app

11 days

Total reviews

1

Average rating

5.0

Developer Reply

Thanks so much for the kind words! We really appreciate the review, and are so glad to hear you're loving the app. We love the fact that our apps are easy to use for merchants and we are glad you were able to set up your tracking page with ease. Please let us know if we can help with anything on Shopify!

5 / 5 Share

Jan. 10, 2020

It is a great free App. They installed it and solved a problem very quickly. I recommend this App highly. Thank you.

Using app

Over 1 year

Total reviews

3

Average rating

5.0

Developer Reply

Thanks so much for the kind words! We really appreciate the review. We definitely pride ourselves in offering top-notch customer support, so we're very happy to hear that you were able to get an awesome experience from some of our great specialists! Please let us know if we can help with anything else!

5 / 5 Share

Dec. 30, 2019

It does good. blahblahfejnvrjb vdrfhjbkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkgjnkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkk

Using app

11 days

Total reviews

1

Average rating

5.0

Developer Reply

Thank you for taking the time out to leave us a review! :)

5 / 5 Share

Dec. 28, 2019

this app really help small start-up a lot, easy plug and play and enhance my website a lot. thank you

Using app

23 days

Total reviews

1

Average rating

5.0

Developer Reply

Thank you so much for taking the time to leave us such a sweet review. Please reach out if you need any other assistance!

5 / 5 Share

Dec. 27, 2019

Prompt service and great support. No complaints! My store is enhanced thanks to this app! Thank you Hulk Themes!

Using app

5 months

Total reviews

1

Average rating

5.0

Developer Reply

Hi there! Welcome to the eCommerce space on Shopify, and to HulkApps! We're glad our team was able to help you out promptly on setting up your Order Status Page. The app looks great on your store! :-) Best of luck with your business! We look forward to seeing your continued success.

5 / 5 Share

Dec. 17, 2019

Great app. Exactly what I was looking for. And great customer service. They helped me getting the app fuctioning properly.

Using app

6 months

Total reviews

9

Average rating

4.4

Developer Reply

Thanks so much for the kind words! We really appreciate the review. We're very happy to hear that you were able to get an awesome experience from some of our great specialists! Please let us know if we can help with anything else!

5 / 5 Share

Dec. 3, 2019

Great app! The Hulk App team is incredibly helpful and eager to customise according to your needs, and it's FREE. 5/5!

Using app

About 1 year

Total reviews

5

Average rating

5.0

Developer Reply

Thanks so much for the kind words! We really appreciate the review, and are so glad to hear you're loving the app. We definitely pride ourselves in offering top-notch customer support, so we're very happy to hear that you were able to get an awesome experience from some of our great specialists! Please let us know if we can help with anything else!

5 / 5 Share

Nov. 20, 2019

Perfect! I love it. God bless the developers. I will recommend the app the other people. Thank you so much!

Using app

5 months

Total reviews

3

Average rating

5.0

Developer Reply

Thank you for your awesome review! We're glad to hear that you were able to get some assistance from our awesome support team! We appreciate the kind words. :-)

5 / 5 Share

Nov. 19, 2019

It does exactly what we needed and hoped for. Definitely a bonus that we were able to customize it so that it was on brand.

Using app

3 months

Total reviews

12

Average rating

5.0

5 / 5 Share

Nov. 19, 2019

Our products take weeks to get to the customer dependent on where they are, so we get hammered with order tracking requests. This was able to empower our customers to have the tracking info they need without reaching out to us.

Using app

Almost 2 years

Total reviews

10

Average rating

5.0

5 / 5 Share

Nov. 19, 2019

This is a great app! We were able to customize the layout and give our customers a tool to track their order so that they do not have to reach out.

Using app

About 1 month

Total reviews

6

Average rating

5.0

5 / 5 Share

Nov. 13, 2019

Really helpfull app i recommend you all, Plus it is free.Really helpfull app i recommend you all, Plus it is free.

Using app

2 months

Total reviews

2

Average rating

5.0

Developer Reply

Hi there! Thank you so much for the review, we really appreciate your kind words and support. We love being a great solution for our merchants.

5 / 5 Share

Nov. 11, 2019

I used this app to help me to improve rendering my service to my customer. I really like how it works on for my business. It would be nice if it hides china characters in shipping

Using app

8 days

Total reviews

7

Average rating

4.7

Developer Reply

Hi there! Thank you for reaching out. We're moe than happy to assist you in acheiving the page that you desire. Can you please reach out to our Customer Support team on [email protected]? Thank you for your kind words about our app :-)

5 / 5 Share

Nov. 8, 2019

Well I was expecting something like the exact location of Order from Origin to Destination but it only shows that the order is full filled or not. If it's full filled than it will show it as a Shipped. And it works with Order ID not tracking ID given by Chinese Supplier. But overall the app works perfectly for what it meant to be.

Using app

6 months

Total reviews

3

Average rating

3.7

Developer Reply

Hi there! Welcome to HulkApps! We're glad you found our app to be suitable for your business needs. :-) We've got some top-notch customer support here at HulkApps, so please don't hesitate to reach out should you have any other questions or customization requests for Order Status Tracker, or for any of our other apps! Best of luck with your business! We look forward to seeing your continued success.

1 / 5 Share

Nov. 20, 2020

Been waiting well over 6 motnhs now for this app to be fixed. Worked great when it was free, now its expensive and does not work. Only generates customer complaints and further issues. DO NOT USE THIS APP or even waste your time trying. SUpport is non existant, it does not work with ANY courier and does not update the customer. Plenty of other options available for a LOT LESS that work fine. Out of 100s of apps we have tried and installed over the years, this is by far the worst and the worst support ever!

Using app

About 1 year

Total reviews

9

Average rating

4.3

Developer Reply

Hi, Product Manager of HulkApps here. We have since 2020 improved our app rapidly and also restructured our pricing strategy to make it as accessible as possible. If you're willing to re-install our app, we are happy to make this work for you.

5 / 5 Share

Oct. 20, 2019

It is an excellent tool for help. Very handy to use with several useful options that help in selling products. It is a must have for having a store.

Using app

6 months

Total reviews

16

Average rating

5.0

Developer Reply

Hi there! Thank you so much for the recommendation; we're really glad to hear that we impressed you so much, that you left us a 5-star review. :-)

5 / 5 Share

Oct. 18, 2019

Love Hulk Apps! They're always so convenient I use a few of them. I tried this order status tracker and the app worked absolutely fine with no problems until I changed my site design then noticed it was no longer showing on the order tracking page. Just disappeared. Wasn't sure what I had done wrong or what part of the new design had effected it. The team were very fast and efficient in assisting me and had my order staus tracker back up and running in a matter of hours. Thank you

Using app

2 months

Total reviews

4

Average rating

5.0

Developer Reply

So sorry to hear you ran into some issues with the installation; working with code can certainly be difficult, so we always offer assistance with this if needed! We're glad to hear that our team was able to get everything sorted for you. :-) Please let us know if we can help with anything else!