Hulk Order Status Tracker
Hulk Order Status Tracker App
Rating
4.6
feedback
115
chart
#218
All reviews
Rating Breakdown
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Oct. 10, 2019
Installed the app today and encountered a small problem. Email after the developers and ... Super how quickly a question is answered. Everything working, problem solved. Thanx
It's great to hear that our team was able to sort out the issues you were having with your Shopify store! Thanks so much for leaving us this review; we're really glad to hear that we were able to get everything properly working for you. :-)
Sept. 24, 2019
I am so happy with this app as it looks clean, professional, and matches my theme perfectly! I contacted support about extra text I didn't want but couldn't remove myself and they were quick to respond and help me. I would recommend this app 10/10! Ive been wanting a free order tracker for so long and i'm so glad hulk apps came along to provide a free one. Thank you!!!
Thousand thanks from our whole team for going such a length to write a review! Don't hesitate to reach out to us if you ever need any help with Shopify.
Sept. 24, 2019
The form is done but when I changed the heading from "Order Tracking Form" to "Track", the font of my sidebar menu and my announcement bar changed automatically. HOW?!
Hi there! Product Manager of HulkApps. This has never happened before. Our app is heavily tested not to impact theme code. I'm curious about what happened here and help resolve any issue. We have tried to reach out to you several times, but your store is unavailable so we couldn't provide you with guidance at the time. Looking forward to talking soon.
Sept. 17, 2019
free app, really can't knock it! We use it for customers who can't find their emails. very useful tool. www.annalise.co.uk
Thank you for posting a review and we're so happy your experience using our app was great. Let us know if you ever need anything on Shopify.
Sept. 16, 2019
This app is absolutely essential. You can customize every product with the buttons and help text you need. I love that there is a main set up, and that you can override that setup by adding specific properties to some products. It really saves you a lot of time. Lots of options for seamless integration with your theme/ brand. When my products are out of stock, the "add to cart" button changes to "pre-order", which allows customers to order and pay for the product before it has arrived at my store. Different products have different expected re-stock times, and that is what I use the help text for. Great app, highly recommended!
Your review made our day! We are super excited to have you onboard. We're always looking to customize our apps to suit our merchants' needs. Happy to see you use the app to its true potential.
Sept. 10, 2019
Great app, great support! Quick and easy to set up. Had a bit of an issue with some personalization requirements but a quick message to their support and all was sorted in a timely manner. Would highly recommend (especially as it's free!!!).
Thank you for using one of our apps. We’re glad you enjoyed our app and service.
Sept. 10, 2019
Dont work, does not update changes, does not show any information. It's a good idea but I really haven't been able to make it work.
Hi there. We always offer free setup and installation service for any of our apps. Please feel free to reach out to [email protected]. We would love to get this to work!
Sept. 6, 2019
Thanks for this awesome app guys! Yet another great addition to the HulkApps family helping us to manage our websites with ease adding functions otherwise not available on the limited fundamental Shopify base! - Just 1 point so far... When I tested this feature I noticed that on one order that has been partially fulfilled is in-fact posted as "shipped", maybe we could have an option of "Order Fulfilment Status" e.g. Not Fulfilled, Partially Fulfilled, Shipped. Otherwise a great app! Love how you can make it more secure by adding en extra mandatory data field! VERY VERY PLEASED. Now going to have a look what else you guys have for me xD.
Thanks for taking the time to bring this to our attention. We always aim to deliver a great experience. We will use the feedback to make us better and to ensure this feature gets incorporated as soon as possible for all Shopify merchants. Thank you for your immense support and motivation!
Sept. 5, 2019
So far so good installed tested and its working as it should; hopefully it remains so. Hulk Apps is doing an incredible job providing free apps to help startups like ourselves to go up and running. Kudos!
This review made our day! Thank you so much for taking the time to leave us this amazing review. Happy Selling!
Sept. 4, 2019
Well so far so good installed tested and its working as it should hopefully it remains so hulk app have good free apps am currently using the trust badge app and its working fine
We’re so glad you had a good experience with both our apps. Good customer service is our prime goal. So thanks for your kind words and we look forward to assisting you with more apps by HulkApps team.
Sept. 3, 2019
I'm a new Shopify user. I had some trouble setting up at first but I contacted the support and they had it resolved very quickly. Quick and friendly customer service. I found that I needed to have track using customer email for it to work for me. I would highly recommend to anyone.
Thanks for leaving us such a wonderful review. We are thrilled that you loved your experience; We put customer experience and satisfaction as our priority, and your review reaffirms the hard work we put in every day. So thanks for your kind words and we look forward to assisting you again.
Sept. 1, 2019
Doesn't work. Doesn't show up anything in the Front End. Something may be wrong with the CSS or JS.
Hi there, I am the Product Manager of HulkApps. Our app has improved ever since and if you're still willing to re-install our app, we are happy to make this work for you.
Aug. 31, 2019
Perfect app. Free, simple, working well. I have used a lot of tracking apps most of them are not free and working bad. thanks for this app.
Thank you so much for taking the time to leave us this amazing review.
April 14, 2020
OK thank you for your reply, now can you fix it if we re install the app? again it worked well. We look forward to having another go
Hey, I’m so sorry you felt this way. We were just trying to give an exceptional experience to all our users, free and otherwise. We should've given our existing customers an option to make a choice. We can’t fix the past but you have my personal commitment to improving the way our updates are released going forward. Until then, please accept my sincerest apologies on behalf of everyone on the team.
Aug. 29, 2019
I am so excited that this app., is free. I have used many of Hulkapps and I have always been happy. I am grateful that they made this app., free. Thanks to Hulkapp/developers!
Thanks for leaving us such a wonderful review. We are thrilled that you loved your experience with us; We put customer experience and satisfaction as our priority, and your review reaffirms the hard work we put in every day. So thanks for your kind words and we look forward to sharing our new apps with you. P.S. 2 more coming up in the next 2 weeks! Stay tuned!