All reviews

Rating Breakdown

  • 5
    94% (83 ratings)
  • 4
    1% (1 ratings)
  • 3
    3% (3 ratings)
  • 2
    0% (0 ratings)
  • 1
    1% (1 ratings)
Review RSS Feed Review RSS Feed

1 / 5 Share

Sept. 24, 2024

Won't load Was really hoping this was going to be what we needed!

Using app

--

Total reviews

2

Average rating

3.0

Developer Reply

Hi, We're truly sorry to hear that the app didn’t load properly, and we completely understand how disappointing this must have been, especially when you were hoping it would be the perfect solution for your needs. We strive to provide a seamless experience, and it’s unfortunate that the app didn’t work as expected for you. Although we would like to better understand the root cause of this issue, we noticed that you haven’t reached out to our support team for assistance. Our team is here to help resolve any issues that arise, and we’d love the chance to troubleshoot this with you. It’s possible that the problem could be quickly fixed, and we’d hate for you to miss out on the app’s potential without having the opportunity to support you through it. We kindly encourage you to reinstall the app and allow us to assist you in identifying and resolving the issue. Our support team has already sent you an email offering further help, and you can either reply to that email or contact us directly via our live chat, which is available 24/7, or email us at [email protected]. We’re committed to providing the best possible experience, and we hope you’ll give us the opportunity to make things right.

5 / 5 Share

Aug. 11, 2024

Easy to use app and great support. Tags all the workflows we need

Using app

Almost 2 years

Total reviews

5

Average rating

5.0

Developer Reply

🌟 Thank you for your great feedback! We're glad to hear that you find the Auto Tag & Flow Automation app easy to use and that it tags all the workflows you need. 😊 It’s also wonderful to know that you’re happy with the support. If you need any more help, we're here for you!

3 / 5 Share

July 20, 2024

I would like to give more stars but I find the App although with lots of potential is hard to set up for someone without knowledge. Support did send me a link about how to set up the flows, but that was even more confusing - just images of you can set this flow up, and with 3 options A or B or C to get there, but no indication of how or what to choose. I don´t know if the App is great or not as I just feel for me I want an easier set up process.

Using app

2 days

Total reviews

20

Average rating

4.0

Developer Reply

Thank you for sharing your feedback with us. We appreciate your perspective and apologize for any frustration you experienced while setting up our app. Your comments are valuable to us as we strive to improve our user experience. We understand that navigating through the setup process can be challenging, especially for those new to our platform. We are actively working on enhancing our setup guides to provide clearer instructions and more detailed explanations. Your feedback about the confusion with the flow setup guide is particularly helpful, and we will take this into account to make improvements. If you have specific questions or need further assistance with setting up the app, please don't hesitate to reach out to our support team again via our 24/7 live chat support or our email at [email protected]. We are here to help and ensure you have a smoother experience going forward. Thank you once again for your feedback and for giving our app a try. We hope to have the opportunity to provide you with a more seamless experience in the future.

5 / 5 Share

July 8, 2024

I just discovered this wonderful app after Joyce from the Omega Pixel team recommended it to me. She was also really very kind in helping me get the setup right. I think it's so helpful because it allows you to get an overview of all the orders quickly, without going into each one, clicking, searching, and taking a long time. I will have a chance to study it well with a little more time, but now it looks awesome.

Store

Virela

Using app

4 days

Total reviews

5

Average rating

5.0

Developer Reply

Thank you for sharing your experience with the Auto Tag & Flow Automation app! 🌟 We're delighted to hear that you found the app through Joyce's recommendation and that she was very kind in helping you set it up correctly. It's great to know that the app allows you to get an overview of all your orders quickly and efficiently. If you have any further questions or need additional assistance as you explore the app more, please feel free to reach out. We're here to help! 😊📦

5 / 5 Share

June 26, 2024

Muy buena para poder separar tus clientes, me funciono mucho en mi negocio

Using app

6 days

Total reviews

5

Average rating

4.8

Developer Reply

¡Gracias por tu comentario positivo sobre la aplicación Auto Tag & Flow Automation! 😊 Nos alegra saber que te ha sido útil para separar a tus clientes en tu negocio. Si necesitas más ayuda o tienes alguna otra pregunta, no dudes en contactarnos. ¡Feliz automatización con Auto Tag & Flow Automation! 🌟

5 / 5 Share

June 21, 2024

Neil was amazing in helping us set up a couple of order tags. If it isnt clear these guys have an amazing feature - they can set up tags that put 'New customer' and 'returning customer' in the tags on the order page - so if you're sending flyers with discount codes for first time customers to place their second order and want to see it quickly, this is the thing for you. their help has been absolutely brilliant and they have a feature right there that i don't think you can get anywhere else - at least i struggled to find it. install it now!

Using app

24 days

Total reviews

3

Average rating

4.3

Developer Reply

Thank you for the fantastic review! We're delighted to hear that Nielwas amazing in helping you set up your order tags. Our unique feature for tagging 'New customer' and 'returning customer' on the order page is indeed a game-changer, especially for businesses wanting to quickly identify first-time customers for targeted discounts. We're glad our app could meet your needs where others couldn't. If you need any more assistance or have further feedback, don't hesitate to reach out. Install Auto Tag & Flow Automation app now for seamless order management!

5 / 5 Share

June 21, 2024

Very kind and quick help, it is just what I needed and I am very happy with the solutions and support Joyce gave me, exccelent!!

Store

Cledius

Using app

2 days

Total reviews

7

Average rating

5.0

Developer Reply

We're thrilled to hear about your positive experience! Joyce is indeed a gem, and we're glad she provided you with the quick help and solutions you needed. Your happiness with our support means a lot to us. If you have any more feedback or need further assistance, feel free to reach out. Thanks for choosing Auto Tag & Flow Automation app!

5 / 5 Share

June 17, 2024

Extremely useful app and is almost invaluable to me in keeping on top of my order priorities and knowing exactly what's what at a glance. Had a minor issue where the app stopped working, but a quick chat with their team resolved all issues within 24 hours. Cannot fault them - amazing. Would definitely recommend.

Using app

5 months

Total reviews

2

Average rating

4.5

Developer Reply

Thank you for your wonderful feedback! We're thrilled to hear that our app is extremely useful to you in managing your order priorities effectively. We're also glad that our team resolved your issue promptly and that you had a positive experience with our support. Your recommendation means a lot to us! 😊🌟

5 / 5 Share

May 2, 2024

We've been using this app for a few years now. It's very useful for us.

Using app

Over 1 year

Total reviews

4

Average rating

5.0

Developer Reply

We're delighted to hear that you've found Omega ‑ Auto Tag & Flow app to be useful for your business over the years! 🌟 Thank you for your continued support and for choosing our app to assist you with your tagging and workflow needs. If you ever have any questions or need assistance, feel free to reach out. We're here to help! 🚀💼

5 / 5 Share

April 18, 2024

Have been using this app to help tag orders and customers. Tagging orders based on rules sets really helps our marketing and fulfilment team track orders and customers that meet rule sets. Features are great and support team are prompt if you ever need assistance.

Using app

About 5 years

Total reviews

5

Average rating

5.0

Developer Reply

Thank you for your wonderful feedback on the Omega ‑ Auto Tag & Flow app! 🌟 We're thrilled to hear that our tagging features are making a positive impact on your marketing and fulfillment teams. It's great to know that the rulesets are helping you effectively track orders and customers. We're also glad that our support team has been there for you whenever you needed assistance. Your satisfaction and success are very important to us. If there's anything more we can do to help, please reach out. Thanks again for choosing Omega and for sharing your experience! 🚀👍

5 / 5 Share

April 12, 2024

The assistance I have received is amazing! I received advice on how to use and create the tags and I'm excited to start using this App! Thank you.

Using app

About 5 hours

Total reviews

5

Average rating

5.0

Developer Reply

🌟 Thank you for your fantastic review of Omega - Auto Tag & Flow app! 🚀 We're thrilled to hear that you've had an amazing experience with our assistance! 💫 Our team is dedicated to providing helpful advice and support to ensure you get the most out of our app. 🤝 We're excited for you to start using it and see the benefits firsthand! 💼 Don't hesitate to reach out if you have any questions as you get started - we're here to help! 🌟 Thank you for choosing Omega, and happy tagging! 🏷️

5 / 5 Share

March 7, 2024

Omega's help service has been really helpful and instant. Anna, is patient in understanding my request. a pleasant and helpful service makes a big difference!

Using app

7 days

Total reviews

9

Average rating

4.9

Developer Reply

🌟 Big thanks for your kind words about Omega's Auto Tag & Flow app! 🚀 We're thrilled to hear that our help service, especially Anna, has been really helpful and instant. Your mention of patience and understanding in addressing your requests is highly appreciated. We're dedicated to providing a pleasant and helpful service, and we're here to make a big difference for you! 💖🌐 #OmegaAutoTagFlow #TopSupport #CustomerSuccess 🌟🛠️

3 / 5 Share

Feb. 6, 2024

The app only checks the past 60 days worth of data, so unfortunately isn't suitable for long-term tag management for an established store (which is what we were looking for). Customer support was prompt and informative; thanks again to Vincent for his great customer service.

Using app

1 day

Total reviews

3

Average rating

4.0

Developer Reply

Hi! Thanks for taking the time to let us know your sharing and we are sorry for the not-so-great experience you had. Our support team has just received your sharing about the app and has contacted you with an email to help you solve this. Please check and let us know if you need any further assistance. We are sorry again for any inconvenience caused. Best regards, Omega Team

5 / 5 Share

Jan. 23, 2024

Great support.

Using app

3 months

Total reviews

1

Average rating

5.0

Developer Reply

Thank you for the brief but positive feedback! 🌟 We're thrilled to hear that you've had a great experience with our support. If you ever have more questions or need assistance, don't hesitate to reach out. We're here to help! 🚀😊

5 / 5 Share

Jan. 19, 2024

This app has been a lifesaver for tagging orders from TikTok and Facebook ads. The tagging feature is brilliant for tracking campaign performance. The tag is added auto and it save my time to follow the result. A special shoutout to Tracy – her support and expertise made the integration smooth and hassle-free. Highly recommend this app for efficient order management

Using app

3 months

Total reviews

4

Average rating

5.0

Developer Reply

🌟 We're thrilled to be a lifesaver for your order tagging needs from TikTok and Facebook ads! 🚀 The automatic tagging feature does wonders for tracking campaign performance, saving you valuable time. A big shoutout to Tracy for her exceptional support and expertise, making the integration smooth and hassle-free. 🌈 Thank you for the high recommendation! If you ever need more assistance, Tracy and the team are here for you! 😊 #EfficientOrderManagement #TracyRocks

5 / 5 Share

Dec. 13, 2023

This App is a must to have. Since Facebook and TikTok always fail to track all the conversions. It can be used to tag each order with the correct sale channel that it was done with. Let's not forget the amazing Customer service, specially Tracy. There is not enough words to describe how nice and kind she is. She took hours of her time to help me with many problems that I had with many different things. Thank you Tracy for the amazing customer service that you provide!

Using app

5 months

Total reviews

4

Average rating

4.0

Developer Reply

Thank you so much for your positive feedback! We're thrilled to hear that our app has been a must-have for you, especially in tagging the tracking Ad results with Facebook and TikTok. It's fantastic that the app allows you to tag each order with the correct sale channel, providing valuable insights. We're equally delighted that Tracy from our customer service team has provided amazing assistance. It's wonderful to hear that she went above and beyond, dedicating hours to help you with various challenges. We'll make sure to pass on your appreciation to Tracy.

5 / 5 Share

Dec. 12, 2023

Great helpful app

Using app

About 22 hours

Total reviews

1

Average rating

5.0

Developer Reply

Thank you for the positive feedback! We're thrilled to hear that you find our app great and helpful. If you have any specific features you enjoy or suggestions for improvement, feel free to let us know. We're here to make your experience even better!

5 / 5 Share

Dec. 6, 2023

Great communication , great help

Using app

8 months

Total reviews

3

Average rating

5.0

Developer Reply

🌟🙌 Thank you for your feedback! We're glad our communication and assistance were great. If you have any more questions, feel free to reach out. 😊👍

5 / 5 Share

Nov. 17, 2023

Using app

3 days

Total reviews

7

Average rating

4.4

Developer Reply

Excellent! 🎵 Thanks so much for the 5 stars! 🤩

5 / 5 Share

Nov. 14, 2023

Great

Using app

About 2 hours

Total reviews

2

Average rating

5.0

Developer Reply

We sincerely appreciate you taking the time to share with us your experience at Omega. On behalf of our entire team, thank you for allowing us to serve you.