All reviews

Rating Breakdown

  • 5
    93% (82 ratings)
  • 4
    1% (1 ratings)
  • 3
    3% (3 ratings)
  • 2
    0% (0 ratings)
  • 1
    2% (2 ratings)
Review RSS Feed Review RSS Feed

5 / 5 Share

Nov. 14, 2023

Great

Using app

About 2 hours

Total reviews

2

Average rating

5.0

Developer Reply

We sincerely appreciate you taking the time to share with us your experience at Omega. On behalf of our entire team, thank you for allowing us to serve you.

5 / 5 Share

Oct. 29, 2023

We had the opportunity to try out a competing app alongside Shopify's default Flow app, and we must say that this app stands out. When it comes to tagging, it excels. The process of setting up tagging flows is incredibly straightforward, and its standout feature is the ability to retroactively apply tags to previous orders. Without this invaluable feature, one would have to manually run the flow on batches of 1000 orders, which can be quite a hassle when dealing with a large volume of previous orders. With this app, it only takes a few clicks, and your task is complete! It's a game-changer. It offers a wide range of configurable conditions including customers, orders, products, and shipping. Moreover, the customer support is nothing short of exceptional – available round the clock to address any queries or concerns, thanks to tracy for her help and support always. Additionally, it's an embedded app that doesn't inject code into the theme, ensuring a seamless integration. We wholeheartedly recommend this app to any business owner looking to streamline their workflow. The auto-tagging feature has proven to be an invaluable time-saver, ensuring the accurate tagging of all customer data. One of the standout qualities of this app is its user-friendliness. The interface is intuitive and easy to navigate and workflows are super helpful.

Using app

9 months

Total reviews

8

Average rating

5.0

Developer Reply

Thank you for your kind words! We’re grateful for your feedback. It’s our pleasure to provide the best possible service to our guests, and we’re glad that this commitment was reflected in your experience with our app and service support. Have a wonderful day!

5 / 5 Share

Oct. 26, 2023

Joy is the BEST. So helpful and quick to answer all my questions. This was a pleasure. So many app do not have a working Chat feature and it was amazing to be able to use this.

Using app

7 months

Total reviews

2

Average rating

5.0

Developer Reply

We are so happy to hear that you are enjoying your experience with our app. Please let us know if we can help you with anything further, and thank you for taking time out of your day to leave us this super kind review.💗💗💗

5 / 5 Share

Oct. 2, 2023

A competing app with shopify's default flow app. As far as tagging goes, this app is a clear winner! Super easy to setup tagging flows and the best feature is ability to retroactively apply tags on previous orders. Without this feature, you would have to manually run the flow on batches of 50 orders and its a hassle to go through previous orders. With this app, it takes a few clicks and you are done! Love it!

Using app

About 1 year

Total reviews

4

Average rating

5.0

Developer Reply

Lost of and Thank you so much! 🙏🏻😊🙏🏻😊🙏🏻😊 Glad to hear you've found our app easy and helpful to work with your business. That is our goal. Let’s rock together 🔥🚀

5 / 5 Share

Sept. 15, 2023

Very user friendly and even when I thought I needed some help with setting up a workflow, Wendy was super helpful while I figured it out!

Using app

11 months

Total reviews

1

Average rating

5.0

Developer Reply

Thank you so much for your sharing 👏👏👏! Our team will be really excited to read this. With your precious feedback, it motivates our whole team to keep on improving the app and develop better features for our users 💚💛🧡

5 / 5 Share

Aug. 29, 2023

I installed Omega Auto Tags to tag customers based on purchased products. It exactly performs the functions it claims, and our operation is much easier thanks to the app. The app offers an array of conditions you can configure for so many areas of your business: customer, order, product, shipping, etc. Most importantly the tag conditions setting is simple and intuitive, extremely easy to create and edit. The customer support is simply superb - available 24/7 for any questions you might have. Also, it’s an embedded app that does not inject code into the theme. I highly recommend the app to any business owner aiming to automate workflow.

Using app

6 days

Total reviews

3

Average rating

5.0

Developer Reply

it is not every day that we receive feedback as detailed and thoughtful as yours. But trust us when we say that it does not go unnoticed. Your comment has given us valuable insight into the services that we provide at Omega. We sincerely thank you for taking the time to share your thoughts with us!

5 / 5 Share

July 5, 2023

They provide great customer service, and they work for you to ensure all your needs are met. I would fully recommend it.

Using app

30 days

Total reviews

4

Average rating

4.0

Developer Reply

Thank you for your kind words! We’re grateful for your feedback. It’s our pleasure to provide the best possible service to our guests, and we’re glad that this commitment was reflected in your experience with our app and service support. Have a wonderful day!

5 / 5 Share

April 20, 2023

I recently started using this app that automatically tags order customers, and I must say that it has been a game-changer for my business. Before using this app, I had a hard time keeping track of where my customers were coming from, which made it difficult to make informed decisions about scaling my business. Thanks to this app, I now have a much clearer picture of where my traffic is coming from, which has allowed me to make better decisions about how to allocate my resources. The auto-tagging feature is incredibly helpful, as it saves me a lot of time and ensures that all of my customer data is accurately tagged. One of the things I appreciate most about this app is how easy it is to use. The interface is intuitive and user-friendly, and the customer support team is always available to answer any questions I have. If you're looking for an app that will help you keep track of your traffic sources and make informed decisions about scaling your business, I highly recommend giving this app a try. The auto-tagging feature alone is worth the investment, and I am confident that it will help you take your business to the next level.

Using app

12 days

Total reviews

2

Average rating

5.0

Developer Reply

Woww! 🔥🔥 That’s so great to hear your feedback. I made sure that Joyce got the recognition she deserved. She was very happy to read your review. Hope to see you again! 🥰

5 / 5 Share

April 3, 2023

The options on this app are incredibly time saving for a good price! I was having problems reprocessing my old orders but the customer service team was stellar in helping me figure it out and get everything I wanted done. Even with the massive time difference there was always someone available in the chat who would respond to me fairly quickly and then forward my difficulties to the tech team if they couldn't solve my problem right then and there.

Using app

6 days

Total reviews

2

Average rating

5.0

Developer Reply

Thank you so much for your amazing review! We are so happy to hear that you are enjoying your experience with our app. Please let us know if we can help you with anything further, and thank you for taking time out of your day to leave us this super kind review.💗💗💗

5 / 5 Share

March 16, 2023

Rating this a 5 right now. Just installed the app the other day and getting acquainted with the features. So far doing everything as expected. Had a question and support responded in under 2 mins, answered my question and we were both able to move on with our days. Thank you!

Using app

11 months

Total reviews

3

Average rating

4.7

Developer Reply

It is not every day that we receive feedback as detailed and thoughtful as yours. But trust us when we say that it does not go unnoticed. Your comment has given us valuable insight into the services that we provide at Omega. We sincerely thank you for taking the time to share your thoughts with us.

5 / 5 Share

March 13, 2023

Great app to add or remove order or customer tags. The best is the support, they are super helpful and supportive!

Using app

10 months

Total reviews

4

Average rating

5.0

Developer Reply

Thank you so much for your amazing review! We are so happy to hear that you are enjoying your experience with our app. Please let us know if we can help you with anything further, and thank you for taking time out of your day to leave us this super kind review.💗💗💗

5 / 5 Share

Feb. 12, 2023

Omega has great support and the interface is very easy to use. It is super helpful for us for a variety of functions.

Using app

14 days

Total reviews

2

Average rating

5.0

Developer Reply

Thank you so much for this 5-star review. We really appreciate you being a customer and helping to share the word about us. We’re here for you anytime.

5 / 5 Share

Feb. 2, 2023

This is a great app, does what Shopify Flow cannot do (generate reports based on product tags)!!!!!!!

Using app

About 2 hours

Total reviews

7

Average rating

5.0

Developer Reply

Thanks so much for sharing your feedback about our service and product. We’re glad to hear that our app's performance exceeded your expectations. Thank you again, have a great day!

5 / 5 Share

Jan. 17, 2023

Developers and CS are so supportive. I can get fast and accurate response within a day. It only took me two days to confirm in total. Recommended!!

Store

younger

Using app

About 1 month

Total reviews

4

Average rating

5.0

Developer Reply

We're so happy to see that you had a 5-Star experience! ✨ We're always striving to help you and your business succeed! 🍻 Cheers, The Omega support team

5 / 5 Share

Jan. 5, 2023

Easy and intuitive to use and set-up! Recommended! We use it to track first time orders and tag customers according to sources.

Using app

34 minutes

Total reviews

2

Average rating

5.0

Developer Reply

Thanks! It makes our day to hear that we were able to provide you with 5-star service. We’ll make sure the entire team received your feedback – they'll be thrilled to hear your kind words.

5 / 5 Share

Jan. 4, 2023

have been using this app to tag ours based on total spend and it work really great - only issue is the tagging of old orders, this takes a lot of time if you have like +100000 orders like we do.. but the Support if great and do everything they can to help so ++++++ for the support also...

Using app

7 months

Total reviews

4

Average rating

5.0

Developer Reply

You are amazing! ✨ Thank you so much for your compliments and kind words. We're so thankful for customers like you, and we greatly appreciate you using our app 🥰 If you need further assistance along the way, please don't hesitate to let us know. Here at Omega, keeping our customers happy is our number one priority. 🍻 Cheers, Rosie

5 / 5 Share

Dec. 22, 2022

Good app for multiple product tag adding using it from a long time. App has many features like tag add if product name is this or sku and many other

Using app

9 months

Total reviews

1

Average rating

5.0

Developer Reply

Thank you so much for this 5-star review. We really appreciate you being a customer and helping to share the word about us. We’re here for you anytime.

5 / 5 Share

Dec. 20, 2022

Great tool, and even better customer support. We have a large store with hundreds of thousands of orders so we have to be careful which apps we work with etc and I will continue to use this app for any future tasks.

Using app

About 2 months

Total reviews

6

Average rating

5.0

Developer Reply

Hi, it’s great to hear that you had a positive experience with the Omega Auto Tags Order + Customer app. Our team will be happy to hear that their hard work has paid off! If there’s anything we can do to serve you further, let us know. 💗💗💗

5 / 5 Share

Dec. 19, 2022

great tool. Customer service is excellent, guides you through things and tricks. This is great for syncing orders with external SAAS / ERP as it helps you classify your orders in tiers. Little things in life that you need.

Using app

12 days

Total reviews

1

Average rating

5.0

Developer Reply

Thanks a million for your positive feedback 💙💚💛🧡.Glad to hear you've found our app easy and helpful to work with your business. That is our goal. Let’s rock together 🔥🚀

5 / 5 Share

Dec. 14, 2022

Anna was super helpful, will continue to use the app as it meets all of our needs. Extra characters to meet the minimum.

Using app

Over 1 year

Total reviews

2

Average rating

5.0

Developer Reply

Thank you for the time to leave this review. We appreciate the chance to support our customers with excellent experiences so your feedback is such a great motivation for us to provide outstanding services!