All reviews

Rating Breakdown

  • 5
    94% (89 ratings)
  • 4
    1% (1 ratings)
  • 3
    3% (3 ratings)
  • 2
    0% (0 ratings)
  • 1
    2% (2 ratings)
Review RSS Feed Review RSS Feed

3 / 5 Share

Feb. 6, 2024

The app only checks the past 60 days worth of data, so unfortunately isn't suitable for long-term tag management for an established store (which is what we were looking for). Customer support was prompt and informative; thanks again to Vincent for his great customer service.

Using app

1 day

Total reviews

3

Average rating

4.0

Developer Reply

Hi! Thanks for taking the time to let us know your sharing and we are sorry for the not-so-great experience you had. Our support team has just received your sharing about the app and has contacted you with an email to help you solve this. Please check and let us know if you need any further assistance. We are sorry again for any inconvenience caused. Best regards, Omega Team

5 / 5 Share

Jan. 23, 2024

Great support.

Using app

5 days

Total reviews

1

Average rating

5.0

Developer Reply

Thank you for the brief but positive feedback! ๐ŸŒŸ We're thrilled to hear that you've had a great experience with our support. If you ever have more questions or need assistance, don't hesitate to reach out. We're here to help! ๐Ÿš€๐Ÿ˜Š

5 / 5 Share

Jan. 19, 2024

This app has been a lifesaver for tagging orders from TikTok and Facebook ads. The tagging feature is brilliant for tracking campaign performance. The tag is added auto and it save my time to follow the result. A special shoutout to Tracy โ€“ her support and expertise made the integration smooth and hassle-free. Highly recommend this app for efficient order management

Using app

About 1 hour

Total reviews

4

Average rating

5.0

Developer Reply

๐ŸŒŸ We're thrilled to be a lifesaver for your order tagging needs from TikTok and Facebook ads! ๐Ÿš€ The automatic tagging feature does wonders for tracking campaign performance, saving you valuable time. A big shoutout to Tracy for her exceptional support and expertise, making the integration smooth and hassle-free. ๐ŸŒˆ Thank you for the high recommendation! If you ever need more assistance, Tracy and the team are here for you! ๐Ÿ˜Š #EfficientOrderManagement #TracyRocks

5 / 5 Share

Dec. 13, 2023

This App is a must to have. Since Facebook and TikTok always fail to track all the conversions. It can be used to tag each order with the correct sale channel that it was done with. Let's not forget the amazing Customer service, specially Tracy. There is not enough words to describe how nice and kind she is. She took hours of her time to help me with many problems that I had with many different things. Thank you Tracy for the amazing customer service that you provide!

Using app

About 8 hours

Total reviews

4

Average rating

4.0

Developer Reply

Thank you so much for your positive feedback! We're thrilled to hear that our app has been a must-have for you, especially in tagging the tracking Ad results with Facebook and TikTok. It's fantastic that the app allows you to tag each order with the correct sale channel, providing valuable insights. We're equally delighted that Tracy from our customer service team has provided amazing assistance. It's wonderful to hear that she went above and beyond, dedicating hours to help you with various challenges. We'll make sure to pass on your appreciation to Tracy.

5 / 5 Share

Dec. 12, 2023

Great helpful app

Using app

About 22 hours

Total reviews

1

Average rating

5.0

Developer Reply

Thank you for the positive feedback! We're thrilled to hear that you find our app great and helpful. If you have any specific features you enjoy or suggestions for improvement, feel free to let us know. We're here to make your experience even better!

5 / 5 Share

Dec. 6, 2023

Great communication , great help

Using app

8 months

Total reviews

3

Average rating

5.0

Developer Reply

๐ŸŒŸ๐Ÿ™Œ Thank you for your feedback! We're glad our communication and assistance were great. If you have any more questions, feel free to reach out. ๐Ÿ˜Š๐Ÿ‘

5 / 5 Share

Nov. 17, 2023

Using app

31 minutes

Total reviews

7

Average rating

4.4

Developer Reply

Excellent! ๐ŸŽต Thanks so much for the 5 stars! ๐Ÿคฉ

5 / 5 Share

Nov. 14, 2023

Great

Using app

About 2 hours

Total reviews

2

Average rating

5.0

Developer Reply

We sincerely appreciate you taking the time to share with us your experience at Omega. On behalf of our entire team, thank you for allowing us to serve you.

5 / 5 Share

Oct. 29, 2023

We had the opportunity to try out a competing app alongside Shopify's default Flow app, and we must say that this app stands out. When it comes to tagging, it excels. The process of setting up tagging flows is incredibly straightforward, and its standout feature is the ability to retroactively apply tags to previous orders. Without this invaluable feature, one would have to manually run the flow on batches of 1000 orders, which can be quite a hassle when dealing with a large volume of previous orders. With this app, it only takes a few clicks, and your task is complete! It's a game-changer. It offers a wide range of configurable conditions including customers, orders, products, and shipping. Moreover, the customer support is nothing short of exceptional โ€“ available round the clock to address any queries or concerns, thanks to tracy for her help and support always. Additionally, it's an embedded app that doesn't inject code into the theme, ensuring a seamless integration. We wholeheartedly recommend this app to any business owner looking to streamline their workflow. The auto-tagging feature has proven to be an invaluable time-saver, ensuring the accurate tagging of all customer data. One of the standout qualities of this app is its user-friendliness. The interface is intuitive and easy to navigate and workflows are super helpful.

Using app

9 months

Total reviews

8

Average rating

5.0

Developer Reply

Thank you for your kind words! Weโ€™re grateful for your feedback. Itโ€™s our pleasure to provide the best possible service to our guests, and weโ€™re glad that this commitment was reflected in your experience with our app and service support. Have a wonderful day!

5 / 5 Share

Oct. 26, 2023

Joy is the BEST. So helpful and quick to answer all my questions. This was a pleasure. So many app do not have a working Chat feature and it was amazing to be able to use this.

Using app

About 4 hours

Total reviews

2

Average rating

5.0

Developer Reply

We are so happy to hear that you are enjoying your experience with our app. Please let us know if we can help you with anything further, and thank you for taking time out of your day to leave us this super kind review.๐Ÿ’—๐Ÿ’—๐Ÿ’—

5 / 5 Share

Oct. 2, 2023

A competing app with shopify's default flow app. As far as tagging goes, this app is a clear winner! Super easy to setup tagging flows and the best feature is ability to retroactively apply tags on previous orders. Without this feature, you would have to manually run the flow on batches of 50 orders and its a hassle to go through previous orders. With this app, it takes a few clicks and you are done! Love it!

Using app

About 1 year

Total reviews

5

Average rating

5.0

Developer Reply

Lost of and Thank you so much! ๐Ÿ™๐Ÿป๐Ÿ˜Š๐Ÿ™๐Ÿป๐Ÿ˜Š๐Ÿ™๐Ÿป๐Ÿ˜Š Glad to hear you've found our app easy and helpful to work with your business. That is our goal. Letโ€™s rock together ๐Ÿ”ฅ๐Ÿš€

5 / 5 Share

Sept. 15, 2023

Very user friendly and even when I thought I needed some help with setting up a workflow, Wendy was super helpful while I figured it out!

Using app

11 months

Total reviews

2

Average rating

5.0

Developer Reply

Thank you so much for your sharing ๐Ÿ‘๐Ÿ‘๐Ÿ‘! Our team will be really excited to read this. With your precious feedback, it motivates our whole team to keep on improving the app and develop better features for our users ๐Ÿ’š๐Ÿ’›๐Ÿงก

5 / 5 Share

Aug. 29, 2023

I installed Omega Auto Tags to tag customers based on purchased products. It exactly performs the functions it claims, and our operation is much easier thanks to the app. The app offers an array of conditions you can configure for so many areas of your business: customer, order, product, shipping, etc. Most importantly the tag conditions setting is simple and intuitive, extremely easy to create and edit. The customer support is simply superb - available 24/7 for any questions you might have. Also, itโ€™s an embedded app that does not inject code into the theme. I highly recommend the app to any business owner aiming to automate workflow.

Using app

6 days

Total reviews

3

Average rating

5.0

Developer Reply

it is not every day that we receive feedback as detailed and thoughtful as yours. But trust us when we say that it does not go unnoticed. Your comment has given us valuable insight into the services that we provide at Omega. We sincerely thank you for taking the time to share your thoughts with us!

5 / 5 Share

July 5, 2023

They provide great customer service, and they work for you to ensure all your needs are met. I would fully recommend it.

Using app

30 days

Total reviews

4

Average rating

4.0

Developer Reply

Thank you for your kind words! Weโ€™re grateful for your feedback. Itโ€™s our pleasure to provide the best possible service to our guests, and weโ€™re glad that this commitment was reflected in your experience with our app and service support. Have a wonderful day!

5 / 5 Share

April 20, 2023

I recently started using this app that automatically tags order customers, and I must say that it has been a game-changer for my business. Before using this app, I had a hard time keeping track of where my customers were coming from, which made it difficult to make informed decisions about scaling my business. Thanks to this app, I now have a much clearer picture of where my traffic is coming from, which has allowed me to make better decisions about how to allocate my resources. The auto-tagging feature is incredibly helpful, as it saves me a lot of time and ensures that all of my customer data is accurately tagged. One of the things I appreciate most about this app is how easy it is to use. The interface is intuitive and user-friendly, and the customer support team is always available to answer any questions I have. If you're looking for an app that will help you keep track of your traffic sources and make informed decisions about scaling your business, I highly recommend giving this app a try. The auto-tagging feature alone is worth the investment, and I am confident that it will help you take your business to the next level.

Using app

4 days

Total reviews

2

Average rating

5.0

Developer Reply

Woww! ๐Ÿ”ฅ๐Ÿ”ฅ Thatโ€™s so great to hear your feedback. I made sure that Joyce got the recognition she deserved. She was very happy to read your review. Hope to see you again! ๐Ÿฅฐ

5 / 5 Share

April 3, 2023

The options on this app are incredibly time saving for a good price! I was having problems reprocessing my old orders but the customer service team was stellar in helping me figure it out and get everything I wanted done. Even with the massive time difference there was always someone available in the chat who would respond to me fairly quickly and then forward my difficulties to the tech team if they couldn't solve my problem right then and there.

Using app

6 days

Total reviews

2

Average rating

5.0

Developer Reply

Thank you so much for your amazing review! We are so happy to hear that you are enjoying your experience with our app. Please let us know if we can help you with anything further, and thank you for taking time out of your day to leave us this super kind review.๐Ÿ’—๐Ÿ’—๐Ÿ’—

5 / 5 Share

March 16, 2023

Rating this a 5 right now. Just installed the app the other day and getting acquainted with the features. So far doing everything as expected. Had a question and support responded in under 2 mins, answered my question and we were both able to move on with our days. Thank you!

Using app

About 22 hours

Total reviews

3

Average rating

4.7

Developer Reply

It is not every day that we receive feedback as detailed and thoughtful as yours. But trust us when we say that it does not go unnoticed. Your comment has given us valuable insight into the services that we provide at Omega. We sincerely thank you for taking the time to share your thoughts with us.

5 / 5 Share

March 13, 2023

Great app to add or remove order or customer tags. The best is the support, they are super helpful and supportive!

Using app

4 months

Total reviews

4

Average rating

5.0

Developer Reply

Thank you so much for your amazing review! We are so happy to hear that you are enjoying your experience with our app. Please let us know if we can help you with anything further, and thank you for taking time out of your day to leave us this super kind review.๐Ÿ’—๐Ÿ’—๐Ÿ’—

5 / 5 Share

Feb. 12, 2023

Omega has great support and the interface is very easy to use. It is super helpful for us for a variety of functions.

Using app

1 day

Total reviews

2

Average rating

5.0

Developer Reply

Thank you so much for this 5-star review. We really appreciate you being a customer and helping to share the word about us. Weโ€™re here for you anytime.

5 / 5 Share

Feb. 2, 2023

This is a great app, does what Shopify Flow cannot do (generate reports based on product tags)!!!!!!!

Using app

About 2 hours

Total reviews

11

Average rating

5.0

Developer Reply

Thanks so much for sharing your feedback about our service and product. Weโ€™re glad to hear that our app's performance exceeded your expectations. Thank you again, have a great day!