All reviews

Rating Breakdown

  • 5
    92% (77 ratings)
  • 4
    1% (1 ratings)
  • 3
    5% (4 ratings)
  • 2
    0% (0 ratings)
  • 1
    2% (2 ratings)

Reviews with Text

  • 96% (81)
Review RSS Feed Review RSS Feed

5 / 5 Share

Sept. 14, 2022

Love this app - helps us with our Klaviyo integrations and other important automations. Works seamlessly so far. Thanks!

Using app

About 2 months

Total reviews

3

Average rating

5.0

Developer Reply

We're happy to see that you had a 5-Star experience with the Omega Auto Tags Orders app. Thanks for sharing.

5 / 5 Share

Sept. 13, 2022

Worked right out of the gate. Does exactly what I need and is simple to use. I was looking for something that would simply tag customers who had purchased certain products so I could later remarket to them. Very happy.

Using app

About 1 month

Total reviews

11

Average rating

4.9

Developer Reply

Hi. We sincerely appreciate you taking the time to share with us your experience at Omega. On behalf of our entire team, thank you for allowing us to serve you. Cheers from the Omega support team

5 / 5 Share

Sept. 13, 2022

Happy so far. The app is solid. The service is great, responsive, and caring. We are just scratching the surface of what is possible here. Totally worth checking it out and see what it can do for you.

Using app

14 days

Total reviews

17

Average rating

3.7

Developer Reply

Thanks! It makes our day to hear that we were able to provide you with 5-star service. We’ll make sure the entire team at Omega receives your feedback – they’ll be thrilled to hear your kind words. Your friends at Omega

5 / 5 Share

Sept. 7, 2022

Amazing app! Super helpful to add the tags and let us know the traffic sources (yes, this app helps you to know where your order is coming from!). This seriously solved one of our biggest problems. We could also customize tags and understand our customers better with this app. Their support team member Tracy is AMAZING and such a sweetheart! If we could rate her 1000 stars, we would. Kind, detail-oriented and extremely efficient with helping us to set up the app and answer all of our questions. We are currently using multiple apps by Omega team and totally recommend to everyone!

Using app

About 1 hour

Total reviews

5

Average rating

5.0

Developer Reply

Thanks for taking the time to leave us feedback! We really appreciate it. We are glad that you are happy with our app and customer support. Please feel free to contact us again if you need more help. All the best, Tracy from the Omega Team

5 / 5 Share

Aug. 27, 2022

Extremely helpful customer support. Loved the ease of use of the app too, very useful for us and the fact that it is free is cherry on top.

Using app

30 minutes

Total reviews

2

Average rating

5.0

Developer Reply

Thank you for your review of our Auto Tags Orders app. It means a lot to us that you took the time to share your thoughts with the rest of our community and us. Please get in touch if you have any other questions for us.

5 / 5 Share

Aug. 22, 2022

helpful app, does what is needed. well programable to help our fulfillment sort things correctly. Recommend

Using app

11 days

Total reviews

3

Average rating

5.0

Developer Reply

Thank you so much for the wonderful review! That was a pleasure assisting you with Order Tagger to achieve those complex procedures. Best wishes!

5 / 5 Share

Aug. 16, 2022

Really responsive and helpful in getting our initial flow set up. This solves a huge problem where we could not filter our orders by product type. That is now resolved! The only downside I see is that these tags do not seem to retroactively populate, however, having the larger issue resolved is definitely the priority and we are extremely satisfied with the simplicity and effectiveness of the app.

Using app

About 1 hour

Total reviews

8

Average rating

5.0

Developer Reply

Thank you very much for your wonderful words! Our goal is to make your life easier. Please do not hesitate to contact us if you have any further needs. We will be delighted to assist!!

5 / 5 Share

Aug. 2, 2022

Excellent customer support from Joyce, fast response and focused problem solving for our store. Small but very powerful app to help top-level understanding of order metrics.

Using app

About 13 hours

Total reviews

5

Average rating

5.0

Developer Reply

Thank you so much for your 5-star review! We will share this with the whole team to let them know to keep up the amazing work. Cheers from Joyce. 🥂

5 / 5 Share

July 28, 2022

I have searched through many apps but this one is the best. With a simple, friendly, and easy-to-use design, the requirements for setting up tagging commands are fully guaranteed. However, scanning and re-tagging are still limited and cannot be processed for old orders. Hopefully, the team can fix this problem in the near future. This is a very good support software for you to use email marketing on Shopify.

Using app

3 months

Total reviews

3

Average rating

5.0

Developer Reply

We're glad to hear that our app and customer service met your expectations. Thank you for putting your faith in us and for leaving such a wonderful review! We are always willing to assist!!

5 / 5 Share

July 27, 2022

Super easy workflow implementation. We are using it for tagging "Express Shipping orders" and give those orders an automatically created TAG with this app. Customer support super friendly and helpful. THANKS!

Using app

14 days

Total reviews

3

Average rating

5.0

Developer Reply

Hi, your review has been shared with our entire team at Omega. When we hear from happy customers like you, we spread positivity around! Thank you so much for the time you take to leave these kind words!

5 / 5 Share

July 26, 2022

We use a 3PL company to ship out our orders. We also have branded boxes. We had issues with the warehouse using the wrong boxes while picking and packing orders. We used this app to tag all the orders using the correct boxes. We had a couple of little roadblocks but the customer service with the app was excellent. They were super fast and efficient in helping set up all the rules. I have not had a problem since. This app is user-friendly and easy to use. Highly recommend.

Using app

26 days

Total reviews

3

Average rating

5.0

Developer Reply

Thank you for your kind words! We’re grateful for your feedback. It’s our pleasure to provide the best possible service to our guests, and we’re glad that this commitment was reflected in your experience with our app. Have a wonderful day!

5 / 5 Share

July 22, 2022

I wanted to add care cards and product information cards to outgoing packages in a frictionless way, and Auto Tags accomplishes this handily! We are focused on product and order attributes, however, many other variations are possible within the established system, giving the user flexibility for future possibilities. The developer is highly supportive and engaged. We are very happy with the installation and performance to date.

Using app

20 days

Total reviews

7

Average rating

5.0

Developer Reply

Hi, thank you for taking the time to leave us such a fantastic review! We’re happy to know that you loved your experience with our app! Your satisfaction is our priority, and as affirmed by your review, we pride ourselves on our exceptional service. Thank you again for your feedback!

5 / 5 Share

July 13, 2022

Good app and great support. Fast to respond and help, really suggested! After a long research it's been nice to find this service

Using app

7 days

Total reviews

10

Average rating

4.9

Developer Reply

We're glad to hear that our software and customer service met your expectations. Thank you for putting your faith in us and for leaving such a wonderful review! We are always willing to assist!!

5 / 5 Share

July 7, 2022

Good app. And it is free. Support was very responsive and answered all queries. Our best wishes to the team.

Using app

1 day

Total reviews

12

Average rating

4.3

Developer Reply

Thank you so much for the wonderful review! That was a pleasure assisting you with our app to achieve those complex procedures, and I'm delighted to hear it has saved you so much time in your business. Best wishes!

5 / 5 Share

July 5, 2022

Super App. Macht, was sie verspricht und ist einfach zu bedienen. Ich nutze das Setzen von Kundentags, die bestimmte Produkte bestellt haben.

Using app

About 1 hour

Total reviews

1

Average rating

5.0

Developer Reply

Vielen Dank für Ihre wunderbaren Worte! Unser Ziel ist es, Ihr Leben einfacher zu machen. Bitte zögern Sie nicht, uns zu kontaktieren, wenn Sie weitere Bedürfnisse haben. Wir helfen Ihnen gerne weiter!!

5 / 5 Share

March 23, 2022

Clever idea! Not so difficult to use and have many options so you can create you own segments and conditions in one minute!

Store

ION

Using app

1 day

Total reviews

4

Average rating

5.0

Developer Reply

Hi ION, We’re so delighted to hear that you chose our app for your store! It’s an honor to be a part of your business, and we hope your experience here made it extra special. We wish you many more years of success and look forward to working with you for many years to come. All the best, Kaylee - Omega Team

5 / 5 Share

April 15, 2021

Very helpful support, formated my terms to meet my specific needs. I greatly appreciated the help, even after their normal work hours.

Using app

About 4 hours

Total reviews

1

Average rating

5.0

Developer Reply

Hi Studio Fundamentals, We really appreciate that you enjoy using our app! Our customer service team will be glad to know about your review as they try very hard to help and be responsive to our users. Let us know whenever you have any questions about the app. Best regards! Omega Team

5 / 5 Share

April 30, 2019

Useful app, able to determine on our orders whether or not the customer has ordered before. Very helpful support who were very open to adding this feature for us.

Store

SIRPLUS

Using app

26 days

Total reviews

15

Average rating

4.9

Developer Reply

Hello there! Although it's been a long time but we would like to say thank you so much for taking your time to leave us such a wonderful review. We apparently know that nothing can be perfect so we always strive our best to support customers as much as we can. We also appreciate your feedback; it’s what keeps us improving. Please let us know if you need any further assistance from us.

5 / 5 Share

April 24, 2019

Great app. I went through several others that couldn't do what this app did very elegantly. I recommend it.

Using app

5 days

Total reviews

4

Average rating

5.0

Developer Reply

Hello there! It's been a year but we would like to say thank you again for your honest feedback. Thanks for choosing us among many options in the marketplace. Your continued patronage is a vital part of our growth. And for that, we are most grateful. Please do let us know if you have any questions.

5 / 5 Share

March 19, 2019

Great app, easy to install and set up, I like that you can set more than one condition for it to apply a tag which is just what I needed.

Using app

29 days

Total reviews

14

Average rating

4.4

Developer Reply

Hi there! I know it isn’t much, but I hope you’ll accept this expression of thanks for choosing Order Tagger app from Omega. Even though it's been a while ago, but we would like you to know that you are always a vital part of our growth. Please let us know if there is anything we can ever do to assist you further.