O: Auto Tag Order & Customer
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Excellent customer support from Joyce, fast response and focused problem solving for our store. Small but very powerful app to help top-level understanding of order metrics.
Thank you so much for your 5-star review! We will share this with the whole team to let them know to keep up the amazing work. Cheers from Joyce. 🥂
I have searched through many apps but this one is the best. With a simple, friendly, and easy-to-use design, the requirements for setting up tagging commands are fully guaranteed. However, scanning and re-tagging are still limited and cannot be processed for old orders. Hopefully, the team can fix this problem in the near future. This is a very good support software for you to use email marketing on Shopify.
We're glad to hear that our app and customer service met your expectations. Thank you for putting your faith in us and for leaving such a wonderful review! We are always willing to assist!!
Super easy workflow implementation. We are using it for tagging "Express Shipping orders" and give those orders an automatically created TAG with this app. Customer support super friendly and helpful. THANKS!
Hi, your review has been shared with our entire team at Omega. When we hear from happy customers like you, we spread positivity around! Thank you so much for the time you take to leave these kind words!
We use a 3PL company to ship out our orders. We also have branded boxes. We had issues with the warehouse using the wrong boxes while picking and packing orders. We used this app to tag all the orders using the correct boxes. We had a couple of little roadblocks but the customer service with the app was excellent. They were super fast and efficient in helping set up all the rules. I have not had a problem since. This app is user-friendly and easy to use. Highly recommend.
Thank you for your kind words! We’re grateful for your feedback. It’s our pleasure to provide the best possible service to our guests, and we’re glad that this commitment was reflected in your experience with our app. Have a wonderful day!
I wanted to add care cards and product information cards to outgoing packages in a frictionless way, and Auto Tags accomplishes this handily! We are focused on product and order attributes, however, many other variations are possible within the established system, giving the user flexibility for future possibilities. The developer is highly supportive and engaged. We are very happy with the installation and performance to date.
Hi, thank you for taking the time to leave us such a fantastic review! We’re happy to know that you loved your experience with our app! Your satisfaction is our priority, and as affirmed by your review, we pride ourselves on our exceptional service. Thank you again for your feedback!
Good app and great support. Fast to respond and help, really suggested! After a long research it's been nice to find this service
We're glad to hear that our software and customer service met your expectations. Thank you for putting your faith in us and for leaving such a wonderful review! We are always willing to assist!!
Good app. And it is free. Support was very responsive and answered all queries. Our best wishes to the team.
Thank you so much for the wonderful review! That was a pleasure assisting you with our app to achieve those complex procedures, and I'm delighted to hear it has saved you so much time in your business. Best wishes!
Super App. Macht, was sie verspricht und ist einfach zu bedienen. Ich nutze das Setzen von Kundentags, die bestimmte Produkte bestellt haben.
Vielen Dank für Ihre wunderbaren Worte! Unser Ziel ist es, Ihr Leben einfacher zu machen. Bitte zögern Sie nicht, uns zu kontaktieren, wenn Sie weitere Bedürfnisse haben. Wir helfen Ihnen gerne weiter!!
Clever idea! Not so difficult to use and have many options so you can create you own segments and conditions in one minute!
Hi ION, We’re so delighted to hear that you chose our app for your store! It’s an honor to be a part of your business, and we hope your experience here made it extra special. We wish you many more years of success and look forward to working with you for many years to come. All the best, Kaylee - Omega Team
Very helpful support, formated my terms to meet my specific needs. I greatly appreciated the help, even after their normal work hours.
Hi Studio Fundamentals, We really appreciate that you enjoy using our app! Our customer service team will be glad to know about your review as they try very hard to help and be responsive to our users. Let us know whenever you have any questions about the app. Best regards! Omega Team
Useful app, able to determine on our orders whether or not the customer has ordered before. Very helpful support who were very open to adding this feature for us.
Hello there! Although it's been a long time but we would like to say thank you so much for taking your time to leave us such a wonderful review. We apparently know that nothing can be perfect so we always strive our best to support customers as much as we can. We also appreciate your feedback; it’s what keeps us improving. Please let us know if you need any further assistance from us.
Great app. I went through several others that couldn't do what this app did very elegantly. I recommend it.
Hello there! It's been a year but we would like to say thank you again for your honest feedback. Thanks for choosing us among many options in the marketplace. Your continued patronage is a vital part of our growth. And for that, we are most grateful. Please do let us know if you have any questions.
Great app, easy to install and set up, I like that you can set more than one condition for it to apply a tag which is just what I needed.
Hi there! I know it isn’t much, but I hope you’ll accept this expression of thanks for choosing Order Tagger app from Omega. Even though it's been a while ago, but we would like you to know that you are always a vital part of our growth. Please let us know if there is anything we can ever do to assist you further.
The changes that were made are great, it really upgraded de app. But our business is in Chile, everything is in spanish, including the information we need to tag and all of the words that have accent marks or the letter "Ñ" (very common in spanish and names of chilean cities) dont get the rcorrect tag or don't tag at all. Changes in that matter will benefit all of your latinamerican users
Hello there! Thank you so much for taking your time to leave us a review. We have take action to improve and had this feature in our app. Your insightful feedback have helped us shape our business to best fit your standards and have a chance to expand our feature with many other users. Again, thanks so much and wish always wish to have a chance to work with you again.
I've downloaded this on 2 of my stores and will download on my 3rd site when it's launched. Does exactly what it says and easy to use!
Hello there! Even this review has been long time ago, but we would like to say thank you again for your unwavering support and patronage because we wouldn’t be here without customers like you. That is what gets us out of bed in the morning. We always want you the most satisfied with our app and our service. If there is anything that we could support you further, please do inform us.
When I first tried the app it was missing a function I needed to tag one specific thing. Other tags I needed were working fine but I needed it to do this one specific tag. They proceed to add the function to the app to make it happen and now everything works great! Been using the App for a few years now with no problems. These guys are always there to help with any issues should they arise. Highly recommend! - Marc G
Hello there! We would like to express our most sincere thank to you on here again for your support with us that long of time. It is customers like you that help keep our lights on, and we couldn't be more grateful. As always, please feel free to contact us when you need our support, we are more than happy to help you!
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