OrderCup
Ship More, Pay Less - OrderCup
Rating
4.8
feedback
282
chart
#1,444
All reviews
Rating Breakdown
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Feb. 2, 2018
We absolutely love this app and use it every single day. They also have great customer support!!
Jan. 22, 2018
We at the Huckleberry Patch have greatly appreciated their quick response to any issues that we have had since we started. Always helpful when they contact us anyway that is needed to walk us through any time we have a problem.
Jan. 19, 2018
OrderCup has made shipping so much easier for us, and their customer service is outstanding! They respond quickly and will even get on the phone with you to explain everything. Ed in customer service is so pleasant and explains everything well. Thank you, OrderCup!
Jan. 19, 2018
Been using for a few years now. Makes shipping much faster and support has always been helpful!
Dec. 16, 2017
Their quite excellent phone support (Ed in particular) makes up for the sometimes arcane quirks, clunky UI, and unintuitive aspects of the software.
Dec. 14, 2017
We are quite happy with app and we are thrilled with the customer support. They have been extremely responsive and very helpful.
Dec. 4, 2017
Great service. Called me within 10 minutes and solved my problem. Thanks again. David Specialtyapples.com
Nov. 24, 2017
great app. use it on all my shops. They are very good at helping you with any questions you may have.
Nov. 13, 2017
We have used this app since the start of our ecommerce business in 2012. They have worked with us through our growing pains and now help us to manage 6 channels including 3 Shopify stores, 2 Etsy stores and an Amazon Store. We also integrated with Volusion and Ebay when we were selling on those platforms in the past. At one point we were shipping a lot internationally and their pre-filled custom declarations were especially efficient and helpful! Ed and Aloke are always willing to answer our questions about well, some very unique issues. Many of our feature requests have turned into features. Ten stars!
Aug. 21, 2017
It has been a great experience working with the OC team the past 3 years +. The team members I have contacted with most are Ed and Aloke. They are prompt to response to my Qs and help me whenever I needed help. They sure are professionals and knowledgeable in their system. The OC system has also saved us money-often times, their rates are much better than my own carriers’ accounts. And the monthly fee they charge is very reasonable. So, overall, we are very happy that OC is our shipping partner. Thank you OC team! Anny
April 21, 2017
Aloke has been very helpful in helping us implement this with features that we needed for our company. We hope this is a great system for communicating the orders with our customers. Aloke and Ed respond very quickly to questions.
March 30, 2017
Not only is the app amazing and does far more than expected, but Ed (OrderCup support) was super generous with his time to walk me through the entire app. He spent over an hour on the phone with me ensuring that my printers were set up properly and that all my shipping boxes were configured in the system. He took me through all the features and explained how they could help make my store more efficient. Great app and great staff! Wishing all developers were like this ...
Feb. 2, 2017
Great app! I use this app for more than 2 years now, there have been a few hick-ups along the way, but the support is excellent and quick to the rescue!
Jan. 19, 2017
OrderCup's Support team is great. They are quick to resolve issues and update you on the solution. They work with the Dev Team closely and take our feedback. We think that is an important feature in any app!
Dec. 23, 2016
There's guys are fabulous! Thanks Aloke and Ed for helping me get started so helpful and understanding. I can see why this is a top rated app!
Aug. 2, 2016
Ed Ford helped walk us through setting up a thermal zebra printer to our OrderCup account. He was so patient and helpful throughout the whole process. Awesome customer service, Thanks Ed!
July 21, 2016
I just wanted to let everyone know about the great customer service experience I just had with Ed from OrderCup. I emailed him, subject "911 HELP PLEASE" and he called me within an hour and fixed my problem, PLUS got me better rates.
May 6, 2016
Awesome app. They have the best customer service staff ever!!!! Highly recommended!