All reviews

Rating Breakdown

  • 5
    94% (76 ratings)
  • 4
    6% (5 ratings)
  • 3
    0% (0 ratings)
  • 2
    0% (0 ratings)
  • 1
    0% (0 ratings)

Reviews with Text

  • 100% (81)
Review RSS Feed Review RSS Feed

5 / 5 Share

Aug. 12, 2014

the system works great and they give fabulous support

Using app

7 months

Total reviews

1

Average rating

5.0

5 / 5 Share

July 29, 2014

Great customer service - makes printing labels easy for everyone in the office!

Using app

8 days

Total reviews

2

Average rating

5.0

4 / 5 Share

June 18, 2014

Seems like a good option. We were surprised to find out that if you buy postage with a credit card, they charge a credit card fee. However, they do have an ACH option that does not charge a fee.

Using app

About 21 hours

Total reviews

3

Average rating

4.7

5 / 5 Share

May 21, 2014

Tech support is great and very quick. We've been using Ordercup now for 8 months and have shipped tons of packages without problem.

Using app

8 months

Total reviews

1

Average rating

5.0

5 / 5 Share

May 20, 2014

The tech took care of my issue. Prompt, courteous servce!!

Using app

About 3 years

Total reviews

1

Average rating

5.0

5 / 5 Share

May 15, 2014

Very useful app with great customer service. A "must have."

Using app

12 months

Total reviews

2

Average rating

3.0

5 / 5 Share

May 12, 2014

Wow what a great help I received today with setting up this wonderful asset to my store. I'm so excited to get this started as I can see it will save me a lot of time and effort to get these packages out to my customers. I know they will also see that I have them in mind as I find these great apps to add to my store so that it can continue to run smoothly. So happy to have found this first class app so I can cancel my other shipping accounts.

Using app

1 day

Total reviews

6

Average rating

4.2

5 / 5 Share

May 7, 2014

Great tool to save tons of time, money and hassle. Highly recommended.

Using app

7 months

Total reviews

2

Average rating

5.0

5 / 5 Share

May 2, 2014

Great Customer service! Love this app!

Using app

2 days

Total reviews

18

Average rating

4.6

5 / 5 Share

April 27, 2014

WOW!!! This is so easy!!! I used only Ebay before Shopify and OrderCup is that missing link to Shopify to streamline shipping!!! Thanks! I also had a self induced tech support issue that they resolved (a real person walked me through the solution). LOVE THIS APP!!!!!

Using app

About 2 months

Total reviews

1

Average rating

5.0

5 / 5 Share

April 25, 2014

Ordercup has been a huge help in making the order and shipping process much easier!! Customer support within hours of an email as well. Thanks a ton! Eric www.canstand.com

Using app

11 days

Total reviews

1

Average rating

5.0

5 / 5 Share

April 21, 2014

Amazing customer service - answered my questions quickly. Received a call from tech support the first day to see if I had any questions about the app.

Using app

6 days

Total reviews

2

Average rating

5.0

5 / 5 Share

April 15, 2014

I'm very new to Shopify and Order Cup and i had a great session with their help team using screen share. i feel ready to take on some orders now!

Using app

20 days

Total reviews

2

Average rating

5.0

5 / 5 Share

March 31, 2014

This app is still going strong one year later and never disappoints! But the real strength of this app is its amazing customer service team! Amazing group of people who response within minutes and are always able to walk you through any issues! Thanks to the team of OrderCup!!! 1st Review last year: Order Cup is a must for all company's using Shopify. It is a great app that you cannot run your business without. We were doing shipping manually and just able to keep up. We were fortunate to have installed Order Cup just in time to keep up with all of our orders since appearing on Shark Tank! Using Order Cup has saved us a lot of time and money. It is very easy and the support is also absolutely fantastic! This is a must app!!!

Using app

Over 1 year

Total reviews

2

Average rating

5.0

5 / 5 Share

March 10, 2014

excellent service and great product!!

Using app

Over 1 year

Total reviews

1

Average rating

5.0

5 / 5 Share

March 5, 2014

I highly recommend Order Cup. We ship hundreds of orders everyday and OrderCup allows us to process them quickly and efficiently. Their support staff is very prompt and professional whenever we run into issues or need help figuring out how to do something. OrderCup is key to the success of our business!

Using app

10 months

Total reviews

1

Average rating

5.0

5 / 5 Share

March 4, 2014

Great app! Speedy customer service too. I needed help and someone called me right away and walked me through steps, and then helped me with other thigns as well. Thanks Ordercup for being one easy & efficient process for my business!

Using app

Over 1 year

Total reviews

2

Average rating

5.0

5 / 5 Share

March 1, 2014

Order Cup has helped our business grow. Having our Ordercup communication directly with Shopify so that everything is synced, has streamlined our shipping department and created a less-stressed office environment. This application has saved us time, and money. Thanks Ordercup! -Ashley Prange, Owner/Founder Au Naturale Cosmetics

Using app

6 months

Total reviews

6

Average rating

5.0

5 / 5 Share

March 3, 2016

Excellent customer service and online support! The customer service team is very helpful and insightful as well as quick to respond. Would definitely recommend OderCup to anyone running an online store.

Using app

About 4 years

Total reviews

1

Average rating

5.0

5 / 5 Share

Feb. 20, 2014

Ordercup is great and the team is VERY responsive. I would recommend to anyone.

Store

BURU

Using app

6 months

Total reviews

2

Average rating

5.0