Orderify ‑ Order Edit Cancel
Let customers edit, cancel and reorder orders instantly
Rating
4.8
feedback
71
chart
#3,007
Reviews Over Time
App Ranking
Time spent using app
-
Less than an hour
24%
-
Less than a day
24%
-
Less than a month
20%
-
Less than a year
14%
-
More than a year
18%
Reviews Summary
The reviews for the Orderify app are overwhelmingly positive, with users praising the app for its ease of use, time-saving features, and excellent customer support. Many users highlighted the convenience of allowing customers to cancel or edit orders on their own, reducing the workload for customer service teams. The responsiveness of the support team, particularly individuals like Dave and Steve, was a common theme in the reviews, with users appreciating quick resolutions to any issues or customization requests. Some users mentioned that the app was a game-changer for their store, improving the overall customer experience and streamlining post-purchase changes.
Highlights
Review RSS Feed
All reviews
Feb. 2, 2026
Great app and exceptional support! Contacted the team about a specific use case to improve useability and Steve was able to complete a custom integration in a matter of days. Great experience working with a nimble team who cares about their customers.
Nov. 7, 2025
We are using Orderify across 10 of our websites and it has saved our customer service team a lot of time and effort dealing with requests to cancel orders. Having customers being able to cancel orders on their own with the click of the button is super convenient for both us and them. During the initial set up, we had a few stylistic changes we wanted to make and Dave was able to take care of it quickly for us. From then on, it has been smooth sailing. We are very happy with this app and it’s support team.
Nov. 3, 2025
Dave and the team was very responsive in dealing with our initial install. It's still to be seen as how this app will weather the traffic, but so far its all smooth sailing. Thank you for the responsive support.
Store
QualiHerb
Using app
17 days
June 12, 2025
Very helpful app. Even more helpful & active support team! We had an issue and they were super quick to address it even though we are in different time zones and ensured that we got a resolution.
June 10, 2025
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