Orderify ‑ Order Edit Cancel
Let customers edit, cancel and reorder orders instantly
Rating
4.8
feedback
71
chart
#3,925
Reviews Over Time
App Ranking
Time spent using app
-
Less than an hour
24%
-
Less than a day
24%
-
Less than a month
20%
-
Less than a year
14%
-
More than a year
18%
Reviews Summary
The reviews for the Orderify app are overwhelmingly positive, with users praising the app for its functionality and the exceptional support provided by the team. Customers appreciate the ease of use and the time-saving features that allow them to give more control to their customers in managing orders. The support team, particularly Dave, is highlighted for being responsive and helpful in addressing any issues or customization requests. However, there are a few reviews mentioning difficulties with installation or lack of response from customer support in some cases.
Highlights
Review RSS Feed
All reviews
Feb. 2, 2026
Great app and exceptional support! Contacted the team about a specific use case to improve useability and Steve was able to complete a custom integration in a matter of days. Great experience working with a nimble team who cares about their customers.
Nov. 7, 2025
We are using Orderify across 10 of our websites and it has saved our customer service team a lot of time and effort dealing with requests to cancel orders. Having customers being able to cancel orders on their own with the click of the button is super convenient for both us and them. During the initial set up, we had a few stylistic changes we wanted to make and Dave was able to take care of it quickly for us. From then on, it has been smooth sailing. We are very happy with this app and it’s support team.
Nov. 3, 2025
Dave and the team was very responsive in dealing with our initial install. It's still to be seen as how this app will weather the traffic, but so far its all smooth sailing. Thank you for the responsive support.
Store
QualiHerb
Using app
17 days
June 12, 2025
Very helpful app. Even more helpful & active support team! We had an issue and they were super quick to address it even though we are in different time zones and ensured that we got a resolution.
June 10, 2025
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