Orderify for Shopify

Orderify

Let customers edit, cancel and reorder instantly

View on App Store

Rating

4.8

feedback

196

Reviews

chart

#11,637

Shopify

Reviews Over Time

App Ranking

Time spent using app

  • Less than an hour
    6%
  • Less than a day
    7%
  • Less than a month
    21%
  • Less than a year
    41%
  • More than a year
    25%

Reviews Summary

Orderify is a highly praised app by ecommerce merchants, with many positive reviews highlighting its ease of installation and use, as well as its ability to empower customers to make changes to their orders post-purchase. Users appreciate the reduction in manual work and customer service queries, leading to a smoother process overall. The app is commended for its functionality in allowing customers to cancel, edit, or reorder orders effortlessly. However, some users have mentioned minor issues such as outdated pop-up designs and pricing concerns. Despite these, Orderify is seen as a valuable addition to Shopify stores, providing a solution to a common need.

Highlights

Ease of installation and use, empowerment of customers to make post-purchase changes
Reduction in manual work and customer service queries
Functionality for order cancellation, editing, and reordering
Minor issues like outdated pop-up designs and pricing concerns
Overall, a valuable addition to Shopify stores

Rating Breakdown

  • 5
    88% (172 ratings)
  • 4
    8% (16 ratings)
  • 3
    1% (2 ratings)
  • 2
    1% (2 ratings)
  • 1
    2% (4 ratings)
Review RSS Feed Review RSS Feed

All reviews

5 / 5 Share

Sept. 20, 2023

We've been using "Orderify" to help streamline post-purchase changes at stamplab.com.au. It's reduced those 'can I make a change?' emails, which has been a relief. One suggestion would be to update the pop-up designs (early 2000's vibes), but overall, it's been a useful addition to our process and cheap as a coffee.

Using app

--

Total reviews

4

Average rating

5.0

5 / 5 Share

July 10, 2022

Just started using it but so far its really good. look foward to offering the editing option to my customers.

Using app

24 days

Total reviews

5

Average rating

5.0

5 / 5 Share

May 18, 2022

I'm very happy with the power it gives customers to make changes to their order. I'm just setting it up, but it's been smooth so far.

Using app

About 2 hours

Total reviews

9

Average rating

4.8

5 / 5 Share

March 17, 2022

So far, I liked how easy it was to install. I also like that that customers can use this service, as part of my stores customer service.

Using app

13 days

Total reviews

1

Average rating

5.0

5 / 5 Share

Dec. 30, 2021

WONT LET ME LEAVE A NEGATIVE STAR RATING. I was hoping this would be a solution for my customers to be able to edit the invoices we send to them, allowing them to add more products from our store. But this is only to allow customers to edit AFTER they have placed an order. Why would you ever want to give a customer the option to cancel their order without providing a reason why? This seems counterintuitive to running a business.

Using app

22 minutes

Total reviews

2

Average rating

5.0

All reviews

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