Orderify ‑ Order Edit Cancel
The Orderify app has received overwhelmingly positive reviews from users, with many praising its ease of use, helpful features, and excellent customer support. Users appreciate the app's ability to empower customers to make changes to their orders independently, reducing the workload for customer service teams. The quick setup process and smooth functionality out of the box have been highlighted as major benefits. However, there have been a few instances where users faced challenges with coding requirements and theme compatibility, leading to some negative feedback. Overall, Orderify seems to be a valuable addition to Shopify stores, enhancing the customer experience and streamlining order management processes.
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Great app and exceptional support! Contacted the team about a specific use case to improve useability and Steve was able to complete a custom integration in a matter of days. Great experience working with a nimble team who cares about their customers.
We are using Orderify across 10 of our websites and it has saved our customer service team a lot of time and effort dealing with requests to cancel orders. Having customers being able to cancel orders on their own with the click of the button is super convenient for both us and them. During the initial set up, we had a few stylistic changes we wanted to make and Dave was able to take care of it quickly for us. From then on, it has been smooth sailing. We are very happy with this app and it’s support team.
Dave and the team was very responsive in dealing with our initial install. It's still to be seen as how this app will weather the traffic, but so far its all smooth sailing. Thank you for the responsive support.
Very helpful app. Even more helpful & active support team! We had an issue and they were super quick to address it even though we are in different time zones and ensured that we got a resolution.
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