Orderify ‑ Order Edit Cancel

Great app and exceptional support! Contacted the team about a specific use case to improve useability and Steve was able to complete a custom integration in a matter of days. Great experience working with a nimble team who cares about their customers.

We are using Orderify across 10 of our websites and it has saved our customer service team a lot of time and effort dealing with requests to cancel orders. Having customers being able to cancel orders on their own with the click of the button is super convenient for both us and them. During the initial set up, we had a few stylistic changes we wanted to make and Dave was able to take care of it quickly for us. From then on, it has been smooth sailing. We are very happy with this app and it’s support team.

Dave and the team was very responsive in dealing with our initial install. It's still to be seen as how this app will weather the traffic, but so far its all smooth sailing. Thank you for the responsive support.

Very helpful app. Even more helpful & active support team! We had an issue and they were super quick to address it even though we are in different time zones and ensured that we got a resolution.

Orderify is a great addition to our store! It gives customers more control over their orders, which improves their experience and saves our team time on support. The setup was quick & everything works smoothly out of the box. Definitely worth having.

it needs some coding to be done in terms of Liquid. There is no mention of the same anywhere. its bit complicated and confusing to set it up

Very useful app, that improve your customer support. This app has saved my customers and my support team both time and money.

This app has been an easy and affordable way to offload a lot of customer support related to order cancellations and edits. Dave and team are very responsive to emails and recently rolled out updates for the new Shopify Thank You and Order Status pages. Dave was also very responsive to an issue I discovered regarding the refunding of duties related to Markets Pro orders. One tip to share with my fellow merchants: implement a Flow automation to delay payment capture on new orders so that when customers cancel and create new orders (for edits) you don't lose the Shopify payments fees.

We've been using "Orderify" to help streamline post-purchase changes at stamplab.com.au. It's reduced those 'can I make a change?' emails, which has been a relief. One suggestion would be to update the pop-up designs (early 2000's vibes), but overall, it's been a useful addition to our process and cheap as a coffee.

Just started using it but so far its really good. look foward to offering the editing option to my customers.

I'm very happy with the power it gives customers to make changes to their order. I'm just setting it up, but it's been smooth so far.

Had been using Orderify, but when I installed a new theme I couldn't get it installed, and their support couldn't help. The app worked great in my old theme (but my new theme presented some installation issues). So I had to look for and install an alternative. In fact, the new app offers more features for the same price.

Seems to work fine. Tested with cancelling an order, installation was also a 1 click process. Will test some more and change review if anything comes up, but looks good for now!

This really takes a lot of work off my shoulders when my time is stretched as it is! Thanks so much!

I used Orderify in my online Lingerie and Swimwear Store Bombing Bubble. I believe Orderify will provide our customer a better shopping experience.

This company provides a wonderful support. They help to localize for Japanese currency very very quickly. They do listen to the users. We hope their business go better and better.

Really useful app. Prevents many, many support tickets where the customer forgot a discount code, or needs to make some other change to the order. Great value!

I used this app to give customers the opportunity to cancel their orders to shake the order rejection rate. It is very useful!

great experience and getting nice feedback from customer i test it and works great on cancelling or editing orders