Orderify ‑ Order Edit Cancel

March 31, 2020

Brilliant app, it fills the massive gap Shopify has. Order editing/cancellation without getting your support team involved is a game changer!

March 23, 2020

I love this app. I think it should exist within shopify without an app. I think its a very basic necessary function

Dec. 18, 2019

I am very excited about using this app to improve my overall customer experience and engage more effectively with my customers. Thank You for providing this rich functionality. It is working well so far with my side and I like the UI very much.

Oct. 23, 2019

Loved it! It helps the customer to make changes by themselves. It has helped my business in a lot of ways.

Aug. 18, 2019

Powerful and easy set-up instructions. New to the app and haven't had a problem with it. Worth a try!

Aug. 1, 2019

Works like a charm. I had an issue understanding the way the Plugin works. Dave from the team helped me out to clear my issues. Worth the money you're spending. Setting up is also a piece of cake. Keep it up guys!

July 11, 2019

This app is essential. It saves so much time in handling customer order change and cancellation requests. Well worth the money and customers love it.

June 17, 2019

This app Works great! It does exactly what it says it does. It was very simple set up. Was up and running in mins, easy to follow steps!

June 14, 2019

Seemed complicated but if you slow down, read and go through it step by step, it's actually quite easy to set up! I love it already!

May 24, 2019

I really like this app, It has helped grow a new fashion brand, Zavi - Focused on sustainable fabrics and top quality. https://shop-zavi.com/

May 18, 2019

Great App, I was searching for this functionality from many days, this should include in basic functionality of Shopify

May 14, 2019

I installed this app earlier today amidst the recent amount of negative reviews in the past month or so. Went as far as speaking with a Shopify Guru (Ashleigh from New Zealand) about the influx of negative reviews. Her and I did some review searching and couldn't find anything bad, and she also told me that many Shopify Plus members are using this app. ( Can't be all that bad if they're using it - Right?) Been testing for about 4 hours now, and I cannot find any faults or issues with this app. Edit/Cancel from the "Thank You" page works great. The only thing I personally don't like is the Edit/Cancel page URL customers get sent to from either their account page or in email confirmation. The fix..... I just redirect everyone back to the "Thank You" page using this: "a href="{{ order.order_status_url }}" title="Track Your Order" target="_blank">View, Edit or Cancel"/a" (substitute "" for <>) I will obviously keep monitoring the app's ability and change my rating accordingly. Stephan www.ibeadcanada.com

April 11, 2019

Don't bother guys. Installed app and was working fine. Then stopped working and have been trying to get a response out of them for over 1 week. Contacted them over 6 times with ZERO response. Don't know how these guys are still in business.

June 17, 2019

Seems like a good app so far. Initially was let down by customer support but the owner contacted me and made it right.

April 15, 2019

These guys had a problem for the last few weeks but have come back to me, fixed it and provided a great service. App back up and running perfectly which is great, as we love this app and there are no other good alternatives out there. Thanks Team!

April 8, 2019

This app was great up until the last three weeks when it stopped working. I've sent 5 emails to their only customer service contact info and have received no response. Shopify has reached out to them on my behalf and still I've heard nothing. Not a word in three weeks. Meanwhile, we're losing business. I'm wondering if this company has gone out of business, as their website isn't loading either...

March 9, 2019

very easy to install and use. really helpful and a must for all shopify stores. would definitely recommend all to install it

Feb. 9, 2019

This app is awesome! It will definitely help me increase business. Woo hoo!! I have a lot of wholesale customers so it's perfect.

Jan. 10, 2019

I got this app for easy customer reordering. It is working well, but one thing I would change about this app is the 'Reorder' button on the account page. Rather than adding the items to your cart and bringing you directly to the cart page, I would prefer it opened up a popup that showed what items were in the order, then having an 'add to cart' button in the popup screen. This would help the customers remember what exactly they ordered without having to go to another page.

Dec. 9, 2018

Why isn’t this a Shopify standard? Thank you for this easy and necessary app that brings my level of service to the next step.