Order Edit Customer Service
Let customers edit, cancel and reorder orders instantly
Rating
4.6
feedback
199
chart
#4,287
All reviews
Rating Breakdown
March 26, 2021
Just set this up, But we have been looking for something like this. Excited to see the reaction we get from our customers!
March 26, 2021
This company provides a wonderful support. They help to localize for Japanese currency very very quickly. They do listen to the users. We hope their business go better and better.
Jan. 20, 2021
This app is just what I needed to allow my customers to self-service order edits and cancellations. Well done. Easy and intuitive setup. Well worth the monthly fee.
Jan. 19, 2021
Just installed, it seems powerful and helpful. It would effficiently help customers change their orders without email seller.
Jan. 6, 2021
We were wondering how we can provide an order cancel option on our store https://www.broministry.com and Orderify did the job for us. The best order cancel and editing order app which provides the best features for order cancellation. Thanks to the developer. +1 to the support
Dec. 20, 2020
good app, do not understand why shopify does not have this feature already, while some customers reported that they still could not find how to cancel or edit and order it might not be clearly visible to customers.
Dec. 13, 2020
perfect app to cancel and edit order. It' enough for customers. I put the 5 star on review. I recommend for all shopify developer.
Dec. 13, 2020
I used this app for my grocery store and it helped a lot to my customer support team and also to my customers.
Dec. 12, 2020
This is easy and simple to use and setup. Quick customers support email replies too. Saves a lot of time for us now.
Dec. 4, 2020
Really useful app. Prevents many, many support tickets where the customer forgot a discount code, or needs to make some other change to the order. Great value!
Oct. 5, 2020
Great app, easy to install, and very useful features. Sometimes I get messages from customers at 3 am about canceling an order. So glad I found out about this app!
Sept. 25, 2020
Great app, easy to install, quick configuration and totally meets our requirements. Thank you Customer First focus Team!
Sept. 21, 2020
One of a kind integration,every e-commerce website needs.ORDERIFY helps you resolve that difficulty.
Sept. 6, 2020
great app and a feature missing from platform added by your guys. This makes convenient for buyers to edit/cancel their orders easily.
Aug. 22, 2020
we wanted to enable order cancelling ad editing from customer side. but unfortunately shopify does not provide the same. hope this app will work well.
Aug. 19, 2020
Orderify is a great app! It is really useful to me. I mostly get COD orders and often the customer refuses to accept the order at the time of delivery which adds more costing on my fulfillment. I am sure it will ease the requirement of customer service as well as provide customers the opportunity to cancel their order before the seller dispatch them. Thank you.
Aug. 15, 2020
this is just the best app ever worth the cash, the installations are super easy and user friendly keep up the good work.
Aug. 13, 2020
I used this app to give customers the opportunity to cancel their orders to shake the order rejection rate. It is very useful!
Aug. 9, 2020
so far so good. just installed. lets see if this helps me decrease the headache and customer service
Aug. 6, 2020
I used this app to give customers the opportunity to cancel their orders to shake the order rejection rate. It is very useful!