Orderify ‑ Order Edit Cancel
All reviews
I got this app for easy customer reordering. It is working well, but one thing I would change about this app is the 'Reorder' button on the account page. Rather than adding the items to your cart and bringing you directly to the cart page, I would prefer it opened up a popup that showed what items were in the order, then having an 'add to cart' button in the popup screen. This would help the customers remember what exactly they ordered without having to go to another page.
Why isn’t this a Shopify standard? Thank you for this easy and necessary app that brings my level of service to the next step.
Looks great as of now. Rest a feedback from customer will be the final proof.
What we don't like about this app is that so many payment platforms do not integrate with Shopify, for example STRIPE, that we had to disable the automatic refund function and now need to manually refund all orders. However, that is a problem that needs to be fixed first at the Shopify level. And until that happens, this app is a good option for businesses looking to give their customers more control over their orders.
Great experience with Orderify! Highly recommended; wouldn't run our shop without it!
The set up is very intuitive and easy. Good job Orderify.
The app Shopify should've implamented with its package! Excellent app!
Excellent app that adds valuable time-saving features that are very well thought of. It makes both mine and my customers life much simpler. Reduces friction and makes customers feel more in-charge. It may be counter-intuitive to allow customers to cancel orders so easily but, in the end, it works the other way around. It reassures them that we're not out to get their money.
Buena app vale la pena probarla
App allows customers to cancel orders even if you don't allow "cancel" as an option to them. If a customer simply clicks "edit" order, the original order cancels, the customer then has to edit their order as well as go through the entire checkout process again thus allowing them to abandon cart negating the option to not allow customers to cancel orders.
Very Good app! Save time, Easy to install.
ESTA GENIAL JUSTAMENTE LO QUE ESTABA BUSCANDO.
functional and aesthetic. I definitely recommend this.
So far so good! Installed just moments ago... all configured (thanks to the easy to follow instructions) and new features are working great!
Easy to Install, great process and flow, easilly customizable, should put some power back in the customers hand, Don't understand why this isn't native in Shopify.
Excellent support from Dave taking care of our needs
So far the app has been serving it's purpose. Allowing customers the flexibility of cancelling an order without having to contact us, saving us customer service time as well.
Works like a charm. We have a very complicated checkout process and editing orders seemed like it would be very difficult until we found this app. Keep up the good work and thank you.
Nice App which will our customers very happy
We often have customers that want to modify their order or ordered the wrong item, so far this has worked great for us to allow them the flexibility to change or cancel their order. :)
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