Order Edit Customer Service
Let customers edit, cancel and reorder orders instantly
Rating
4.6
feedback
199
chart
#4,820
All reviews
Rating Breakdown
Review RSS Feed
Jan. 17, 2020
We use this app to make it easier for our customers to edit, cancel, or re-create orders. The installation is quite easy and fast, it was great. We hope that this application will become more complete and be trusted by many websites. Thank you so much!
Dec. 21, 2019
This app makes the customer experience a lot easier. Highly recommend this app. It allows customers to easily edit orders.
Dec. 18, 2019
I am very excited about using this app to improve my overall customer experience and engage more effectively with my customers. Thank You for providing this rich functionality. It is working well so far with my side and I like the UI very much.
Dec. 15, 2019
*Update* Originally I left a 5-star review in order to get a backlink. I usually test these apps before leaving a review. But I figured a backlink sounded pretty good. It never happened, and the response I got regarding that, and the challenges with the app was "meh". This is the problem with leaving a review until the app is tested. Full disclosure: The app worked flawlessly for me when I tested it. But a few of my customers were getting a 404 page. At first, I was pretty frustrated with this app. I was close to leaving the opposite kind of review I am leaving now. All in all, this app works really well. I have an aftermarket theme (Gecko 3) and so far, everything seems to be working.
Dec. 1, 2019
I'm completely pleased with the ease of use and the projected outcome of happy customers and "Less-Stressed" ME!
Oct. 31, 2019
Amazing app!, It's so simple but yet such a powerful tool. I definitely recommend this as "A Must-Have" for any store.
Oct. 23, 2019
Loved it! It helps the customer to make changes by themselves. It has helped my business in a lot of ways.
Sept. 15, 2019
Easy setup and works even better than I expected! I would definitely recommend. Our customers love this feature.
Sept. 2, 2019
Just set up this app but it looks really promising. We want to enable a seamless experience for our customers and this should definitely help with it.
Aug. 25, 2019
I used the app to help with checkout and cancellation issues. This app has helped me out greatly!! thanks Orderify!!
Aug. 20, 2019
We've been in need of a solution like this for quite some time now! Very customizable and appropriate for our business needs!
Aug. 18, 2019
Powerful and easy set-up instructions. New to the app and haven't had a problem with it. Worth a try!
Aug. 13, 2019
This setup of this app was quite easy. Also, I'll be using the instructions provided by Orderify in my FAQs regarding editing, canceling, and/or reordering. I don't mind customers contacting me, but I believe the more user friendly my site is the better customer service I'm providing.
Aug. 12, 2019
It works perfectly unlike most Shopify apps, I recommend their app for automatic customer self-service (self edit orders)
Aug. 7, 2019
I installed this app to establish trust and provide instant customer support. Installation is very user-friendly and the app is worth the money. amerigodeutero.net
Aug. 1, 2019
Orderify was super easy to install and use. I am pleased to see the benefits, My customers will be able to cancel or reorder from the click of a button.
Aug. 1, 2019
Works like a charm. I had an issue understanding the way the Plugin works. Dave from the team helped me out to clear my issues. Worth the money you're spending. Setting up is also a piece of cake. Keep it up guys!
July 30, 2019
I'm giving an early review because of the SEO boost promised at set-up. SO FAR, this app is VERY clear with regard to how it is to be properly installed. I'm about 1/2 done with the install and it's only been a few minutes and I haven't been confused at all. Really hoping this app continues to work with no issues; if not, I will be back to update this review.
July 11, 2019
Your customers often need to change or cancel an order. They call and email you, which takes time and staffing. This amazing app saves so much time allowing customers to self-serve these changes. Get this app. Save time and money.