Orderify ‑ Order Edit Cancel
Self-Service Customer Order Edit, Cancel Reorder
Rating
4.7
feedback
72
chart
#4,300
All reviews
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Oct. 23, 2019
Loved it! It helps the customer to make changes by themselves. It has helped my business in a lot of ways.
Aug. 18, 2019
Powerful and easy set-up instructions. New to the app and haven't had a problem with it. Worth a try!
Aug. 1, 2019
Works like a charm. I had an issue understanding the way the Plugin works. Dave from the team helped me out to clear my issues. Worth the money you're spending. Setting up is also a piece of cake. Keep it up guys!
July 11, 2019
This app is essential. It saves so much time in handling customer order change and cancellation requests. Well worth the money and customers love it.
June 17, 2019
This app Works great! It does exactly what it says it does. It was very simple set up. Was up and running in mins, easy to follow steps!
June 14, 2019
Seemed complicated but if you slow down, read and go through it step by step, it's actually quite easy to set up! I love it already!
May 24, 2019
I really like this app, It has helped grow a new fashion brand, Zavi - Focused on sustainable fabrics and top quality. https://shop-zavi.com/
May 18, 2019
Great App, I was searching for this functionality from many days, this should include in basic functionality of Shopify
May 14, 2019
I installed this app earlier today amidst the recent amount of negative reviews in the past month or so. Went as far as speaking with a Shopify Guru (Ashleigh from New Zealand) about the influx of negative reviews. Her and I did some review searching and couldn't find anything bad, and she also told me that many Shopify Plus members are using this app. ( Can't be all that bad if they're using it - Right?) Been testing for about 4 hours now, and I cannot find any faults or issues with this app. Edit/Cancel from the "Thank You" page works great. The only thing I personally don't like is the Edit/Cancel page URL customers get sent to from either their account page or in email confirmation. The fix..... I just redirect everyone back to the "Thank You" page using this: "a href="{{ order.order_status_url }}" title="Track Your Order" target="_blank">View, Edit or Cancel"/a" (substitute "" for <>) I will obviously keep monitoring the app's ability and change my rating accordingly. Stephan www.ibeadcanada.com
June 17, 2019
Seems like a good app so far. Initially was let down by customer support but the owner contacted me and made it right.
April 15, 2019
These guys had a problem for the last few weeks but have come back to me, fixed it and provided a great service. App back up and running perfectly which is great, as we love this app and there are no other good alternatives out there. Thanks Team!
March 9, 2019
very easy to install and use. really helpful and a must for all shopify stores. would definitely recommend all to install it
Feb. 9, 2019
This app is awesome! It will definitely help me increase business. Woo hoo!! I have a lot of wholesale customers so it's perfect.
Dec. 9, 2018
Why isn’t this a Shopify standard? Thank you for this easy and necessary app that brings my level of service to the next step.
Nov. 3, 2018
Fabulous order management app. I'm disappointed that this sort of functionality isn't built-in to shopify to begin with!
July 31, 2018
Looks great as of now. Rest a feedback from customer will be the final proof.
April 19, 2018
Great experience with Orderify! Highly recommended; wouldn't run our shop without it!
March 15, 2018
Excellent app that adds valuable time-saving features that are very well thought of. It makes both mine and my customers life much simpler. Reduces friction and makes customers feel more in-charge. It may be counter-intuitive to allow customers to cancel orders so easily but, in the end, it works the other way around. It reassures them that we're not out to get their money.