Order Edit Customer Service

Aug. 25, 2019

I used the app to help with checkout and cancellation issues. This app has helped me out greatly!! thanks Orderify!!

Aug. 20, 2019

We've been in need of a solution like this for quite some time now! Very customizable and appropriate for our business needs!

Aug. 18, 2019

Powerful and easy set-up instructions. New to the app and haven't had a problem with it. Worth a try!

Aug. 13, 2019

This setup of this app was quite easy. Also, I'll be using the instructions provided by Orderify in my FAQs regarding editing, canceling, and/or reordering. I don't mind customers contacting me, but I believe the more user friendly my site is the better customer service I'm providing.

Aug. 12, 2019

It works perfectly unlike most Shopify apps, I recommend their app for automatic customer self-service (self edit orders)

Aug. 7, 2019

I installed this app to establish trust and provide instant customer support. Installation is very user-friendly and the app is worth the money. amerigodeutero.net

Aug. 1, 2019

Orderify was super easy to install and use. I am pleased to see the benefits, My customers will be able to cancel or reorder from the click of a button.

Aug. 1, 2019

Works like a charm. I had an issue understanding the way the Plugin works. Dave from the team helped me out to clear my issues. Worth the money you're spending. Setting up is also a piece of cake. Keep it up guys!

July 30, 2019

I'm giving an early review because of the SEO boost promised at set-up. SO FAR, this app is VERY clear with regard to how it is to be properly installed. I'm about 1/2 done with the install and it's only been a few minutes and I haven't been confused at all. Really hoping this app continues to work with no issues; if not, I will be back to update this review.

July 11, 2019

Your customers often need to change or cancel an order. They call and email you, which takes time and staffing. This amazing app saves so much time allowing customers to self-serve these changes. Get this app. Save time and money.

July 11, 2019

This app is essential. It saves so much time in handling customer order change and cancellation requests. Well worth the money and customers love it.

July 9, 2019

Setup instructions are clear and the app is very cheap. Works well, looks simple and doesn't seem off. Would recommend!

July 1, 2019

This app helped relieve the question in my mind of how customers could cancel, reorder, or change their orders smoothly. They also walk you through the set-up. Highly recommended app.

June 17, 2019

This app Works great! It does exactly what it says it does. It was very simple set up. Was up and running in mins, easy to follow steps!

June 14, 2019

Seemed complicated but if you slow down, read and go through it step by step, it's actually quite easy to set up! I love it already!

June 7, 2019

Easy and Friendly. Its perfect! ....................................................................................

May 24, 2019

I really like this app, It has helped grow a new fashion brand, Zavi - Focused on sustainable fabrics and top quality. https://shop-zavi.com/

May 21, 2019

Nice working fine good one by Orderify team...............................................................................................................................................................................................................................................................................

May 18, 2019

Great App, I was searching for this functionality from many days, this should include in basic functionality of Shopify

May 14, 2019

I installed this app earlier today amidst the recent amount of negative reviews in the past month or so. Went as far as speaking with a Shopify Guru (Ashleigh from New Zealand) about the influx of negative reviews. Her and I did some review searching and couldn't find anything bad, and she also told me that many Shopify Plus members are using this app. ( Can't be all that bad if they're using it - Right?) Been testing for about 4 hours now, and I cannot find any faults or issues with this app. Edit/Cancel from the "Thank You" page works great. The only thing I personally don't like is the Edit/Cancel page URL customers get sent to from either their account page or in email confirmation. The fix..... I just redirect everyone back to the "Thank You" page using this: "a href="{{ order.order_status_url }}" title="Track Your Order" target="_blank">View, Edit or Cancel"/a" (substitute "" for <>) I will obviously keep monitoring the app's ability and change my rating accordingly. Stephan www.ibeadcanada.com