Order Edit Customer Service
Let customers edit, cancel and reorder orders instantly
Rating
4.6
feedback
199
chart
#4,761
All reviews
Rating Breakdown
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Dec. 14, 2017
A very nice tool for our shop. Definitely helps to keep orders up to date.
Dec. 14, 2017
Very good app. The Lowest cost of order editing app, been using it more than a year and completely satisfied. Atleast it allows customers to edit the order and cancell the order before fulfill. And these guys are updating more and more options time to time.
Dec. 14, 2017
Would be useful for high no of orders cos u can't be doing manually for all.
Nov. 16, 2017
We had an issue with this app and how it works with our third-party fulfillment. Dave promptly addressed the issue, and now the app works the way we had expected. Orderify! definitely reduces the number of requests we get to cancel or change orders, so I'm glad we were able to get the issue resolved.
Oct. 1, 2017
Our customers can rest assured shopping with us because of this app! It gives them peace of mind to know they have control of what they order, if they need to edit or change it, or if they wish to cancel it. This is a great time and hassle-saver for us, as well. Thank You!
March 25, 2017
It is a really cool app. Easy to use and easy to install...Highly recommended..
March 7, 2017
Quick, easy and effective! If you are on the fence about this, dont be, install it today
Feb. 2, 2017
The App works very well. Easy to install, hope it will increase my amount of orders.
Dec. 20, 2016
Amazing app! Saves us a lot of time attending to cancellation and changes to orders! Super easy to use too! As a next step, it'd be great if we could customize notification pages.
Dec. 6, 2016
This app was pretty easy to install into the order confirmation email. I opted to use the pop up in the customer accounts instead of trying to do the coding myself. I appreciate that they offer that option for us non coders. All around a good app.
Oct. 26, 2016
I don't know why I hadn't installed this app from the very beginning when my store opened. I think it's because I didn't realize it existed until recently. That's unfortunate, because this simple app helps perfect the customer experience, because it gives more leverage to the customer over their orders at all points, post sale.
Oct. 10, 2016
So Far it looks great, and it will remove a lot of headache for me, thanks for a good App
Oct. 7, 2016
Worst customer service i have ever experienced and to imagine im paying them money for it. If you need a reply to anything, dont contact them, go elsewhere!
Sept. 14, 2016
We often have customers that want to modify their order or ordered the wrong item, so far this has worked great for us to allow them the flexibility to change or cancel their order. :)