Ordertracker ‑ Track & Upsell

April 24, 2024

1 étoiles en raison du LiveChat support qui ne répond pas. Même le support normal ne répond pas. Dommage l'application pourrait être très bien mais il y a des problèmes. - Les suivis de Mondial Relay ne sont pas reconnus. par exemple: tracking: 96810866 https://www.mondialrelay.fr/suivi-de-colis?codeMarque=CC&numeroExpedition=96810866 - quand on a plusieurs tracking dans une commande, la page de statut de la commande est en Anglais (au lieu du Français). Et quand on clique le bouton "Suivre ma commande" pour afficher la page de tracking, la page ne donne que le dernier tracking. Après 4 jours d'attente d'un retour du support, AUCUN RETOUR. Je désinstalle l'application car vraiment pas au point. After 4 days of waiting for a response from support, NO RETURNS. I uninstall the application because it really doesn't work.

March 29, 2024

Very nice & easy to navigate order tracking app. The pricing is fair for both sides & everything so far seems to be working just fine. Thanks Ordertracker.

March 22, 2024

Very helpful and quick response!

March 20, 2024

Excellent service, including Chloe, she is a great person, she helped me and answered all my doubts

March 14, 2024

I was very well attended to by Chloe and solved my problem!

March 1, 2024

im new to ordertracker but i hear great things about it and the support is amazing Chloe was very quick and helpful. would definitely recommend this app to dropshippers

Feb. 26, 2024

app is good but since last week it has been having problems, I only had 8 orders this month and the app is saying that I used up 50 credits?!?! I called the "24/7" chat several times without any response...I'll try to reinstall...hopefully it will be resolved! This review is mainly due to the support that doesn't exist! When they return I will change my review

Dec. 12, 2023

Hello. I will change this review once this problem is fixed. I cannot contact your support at all. I have been trying for almost two weeks with no response. The 24-hour chat has no response and the emails I have sent have not received a response. My problem is that 40% of my orders are listed as pending and that should not be the case. In Shopify there is a courier listed but for some of the orders the courier shows up as N/A in ordertracker. I do need this problem fixed and a response would be great.

Nov. 17, 2023

Service clients très réactif ! merci chloé

Nov. 1, 2023

Sie bieten 24/7 Support an, aber wenn wenn man Hilfe braucht, dann meldet sich niemand. Habe es mehrmals versucht. Als ich dann Glück hatte, das sich jemand meldet, wurde mein Problem angeblich an die Technik weitergeleitet. Nach 3 Tagen besteht das Problem immer noch, dass die Trackingnummern nicht richtig funktionieren und es zeigt dem Kunden an, dass das Paket nicht gefunden wird! Das ist ein No-Go!!! Und jetzt meldet sich wieder niemand.... So kann ich die App nicht gebrauchen!

Oct. 17, 2023

awesome, Straight to the point & best free features

Oct. 9, 2023

l'app parfaite pour un suivi personnalisé ! je l'utilise sur toutes mes boutiques depuis plusieurs semaines et je vois déjà la difference !

Oct. 9, 2023

Oct. 3, 2023

Aplicativo muito bom, só poderia aumentar a quantidade de pedidos para o início visto que muita gente faz pedido e não paga

Oct. 1, 2023

gostei !!!

Sept. 29, 2023

I use ordertracker since the start of my store and could definitely recommend it if you are dropshipping. It adds more trust to your store and gives your customers an idea where their package is. The app is simple and does what it needs to do, no need to add more bells and whistles.

Sept. 25, 2023

Super app, facile a installer et qui permet de visualiser tous mes colis dans le dashboard avec des statistiques détaillées. Recommandé de ouf!

Sept. 19, 2023

Sem problema algum o app cumpre o que promete.

Sept. 19, 2023

Muito bom em todas as funções, mas cobra muito para poucos pedidos e é preciso trocar logo para o maior plano sempre

Sept. 19, 2023

Aplicativo muito bom, fácil e intuitivo. Recomendo!