Ordertracker ‑ Track & Upsell

Works most of the time, very easy to use and great looking UI, both for admin side and client side. However, sometimes the app confuses between carriers and there is no is no way to edit the carrier, so it can cause confusion for clients. Would rate 5 starts if there was a way to edit the carrier.

It works well and good service!

1 tous les jours 2 oui je recommande, car très simple d'utilisation et très intuitif pour les clients 3 la personnalisation pourrait être améliorer notamment les couleurs ou l'emplacement de la page de tacking

Ordertracker has been very beneficial to our store. We receive less inquires for order updates now and importing tracking numbers into the system is seemless. We have not had any issues with the app and integrating it into our "order status" page was simple. It supports a wide range of carriers which is a benefit for us as we use multiple carries since we ship world wide. We recommend this app.

Aplicativo cumpre o que promete e o atendimento é excelente. Recomendo!

Big fan of this app. It's decent for small stores, lots of customizations in colors, texts, what and what not display, ... compared to other big apps which get recommended as first. The only downside is that there's no direct tracking link I could find to integrate to your customer notifications, this way, your customers will land up on the general page where they have to enter their details. Besides this, I really recommend using Ordertracker! For business, but also for personal use on their website :)

Great app. It works fine to track orders.

Aplicativo muito útil. Funciona bem, o suporte também é muito bom. Bastante recomendado para empresas que estejam iniciando. Pra quem já está a algum tempo no mercado e tem um alto fluxo tem também as versões pagas que são muito boas também. Recomendo.

Application sympa, fonctionne bien... Peut etre un peu plus de personnalisation et ce serait parfait !

Using this tracking app since almost year, doing great and easy to use ! Prices are fair comparing to other tracking apps !

Great service and easy implementation

1 étoiles en raison du LiveChat support qui ne répond pas. Même le support normal ne répond pas. Dommage l'application pourrait être très bien mais il y a des problèmes. - Les suivis de Mondial Relay ne sont pas reconnus. par exemple: tracking: 96810866 https://www.mondialrelay.fr/suivi-de-colis?codeMarque=CC&numeroExpedition=96810866 - quand on a plusieurs tracking dans une commande, la page de statut de la commande est en Anglais (au lieu du Français). Et quand on clique le bouton "Suivre ma commande" pour afficher la page de tracking, la page ne donne que le dernier tracking. Après 4 jours d'attente d'un retour du support, AUCUN RETOUR. Je désinstalle l'application car vraiment pas au point. After 4 days of waiting for a response from support, NO RETURNS. I uninstall the application because it really doesn't work.

im new to ordertracker but i hear great things about it and the support is amazing Chloe was very quick and helpful. would definitely recommend this app to dropshippers

Hello. I will change this review once this problem is fixed. I cannot contact your support at all. I have been trying for almost two weeks with no response. The 24-hour chat has no response and the emails I have sent have not received a response. My problem is that 40% of my orders are listed as pending and that should not be the case. In Shopify there is a courier listed but for some of the orders the courier shows up as N/A in ordertracker. I do need this problem fixed and a response would be great.

Service clients très réactif ! merci chloé

Sie bieten 24/7 Support an, aber wenn wenn man Hilfe braucht, dann meldet sich niemand. Habe es mehrmals versucht. Als ich dann Glück hatte, das sich jemand meldet, wurde mein Problem angeblich an die Technik weitergeleitet. Nach 3 Tagen besteht das Problem immer noch, dass die Trackingnummern nicht richtig funktionieren und es zeigt dem Kunden an, dass das Paket nicht gefunden wird! Das ist ein No-Go!!! Und jetzt meldet sich wieder niemand.... So kann ich die App nicht gebrauchen!

I use ordertracker since the start of my store and could definitely recommend it if you are dropshipping. It adds more trust to your store and gives your customers an idea where their package is. The app is simple and does what it needs to do, no need to add more bells and whistles.

Aplicativo muito bom, fácil e intuitivo. Recomendo!

OrderTracker is the best app we have hooked up to our site. Indispensable and crucial to our customer service strategy. The team at OrderTracker particularly "Chloe" from customer support have also been instrumental in making the setup & use of OrderTracker a real pleasure. I can't wait to see the new improvements they're making to the app, I know it'll be a real game changer.

Great app, integrates into order confirmation mail and let's you create a very professional tracking page