All reviews

Rating Breakdown

  • 5
    85% (44 ratings)
  • 4
    4% (2 ratings)
  • 3
    2% (1 ratings)
  • 2
    0% (0 ratings)
  • 1
    10% (5 ratings)

Reviews with Text

  • 100% (52)
Review RSS Feed Review RSS Feed

5 / 5 Share

Sept. 25, 2023

Super app, facile a installer et qui permet de visualiser tous mes colis dans le dashboard avec des statistiques détaillées. Recommandé de ouf!

Using app

13 days

Total reviews

4

Average rating

5.0

5 / 5 Share

Sept. 19, 2023

Aplicativo muito bom, fácil e intuitivo. Recomendo!

Using app

3 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Sept. 19, 2023

OrderTracker is the best app we have hooked up to our site. Indispensable and crucial to our customer service strategy. The team at OrderTracker particularly "Chloe" from customer support have also been instrumental in making the setup & use of OrderTracker a real pleasure. I can't wait to see the new improvements they're making to the app, I know it'll be a real game changer.

Store

Wolph

Using app

10 months

Total reviews

9

Average rating

4.8

5 / 5 Share

Sept. 13, 2023

Great app, integrates into order confirmation mail and let's you create a very professional tracking page

Using app

6 days

Total reviews

2

Average rating

5.0

5 / 5 Share

Sept. 12, 2023

This is the best order tracker Shopify app out there. It shows all steps and give customers a better understandign where is their package. I would recommend this to anyone.

Using app

20 days

Total reviews

17

Average rating

5.0

5 / 5 Share

Sept. 10, 2023

Super service client en Français aussi ça fait plaisir :) Merci Chloé ;)

Using app

About 11 hours

Total reviews

2

Average rating

5.0

3 / 5 Share

Aug. 26, 2023

Very quick assistance. The alerts I need like 'carrier attempted delivery; Awaiting payment; Entry not authorized by regulatory authorities; Object being returned' are not yet available. But I've been informed that this update will be coming soon by the end of September, along with the addition of GPT chat. Let's see.

Using app

About 14 hours

Total reviews

2

Average rating

4.0

5 / 5 Share

Aug. 13, 2023

AMAZING APP AND IF YOU NEED HELP THE CUSTOMER SERVICE IS AMAZING CHLOE WAS ABSOLUTELY AWESOME, EXTREMELY PATIENT AND HELPED ME TO ENSURE I WAS SETTING IT UP CORRECTLY!!

Using app

41 minutes

Total reviews

19

Average rating

4.9

5 / 5 Share

June 6, 2023

The initial support provided was excellent. However, there was a delay of 4 days in receiving the tracking information for a specific order. I reached out to the support agent and requested a manual refresh of the information, which successfully resolved the issue. I hope that the tracking information update problem will be resolved permanently in the near future.

Using app

3 months

Total reviews

3

Average rating

3.7

5 / 5 Share

May 27, 2023

this is the best app to create a tracking page and send notifications to customers while maintain the branding

Using app

17 minutes

Total reviews

2

Average rating

5.0

5 / 5 Share

April 24, 2023

Une très belle application de Tracking avec de la data exploitable et très pertinente. La prise en main et l'integration sont tres simplifié avec une page de tracking visible pour le client avec une vue admin et une vue client. Vous pouvez checker les nombres de jours en transit, voir rapidement ce qui ne va pas pour que le SAV soit proactif, checker le nombre de jour moyen pour une livraison, le type de transporteur etc. Une equipe à l'ecoute, tout ce qu'il faut pour ne plus se prendre la tete et optimiser son service ! Un grand merci

Using app

7 months

Total reviews

4

Average rating

5.0

5 / 5 Share

Sept. 16, 2022

That is a really good tracking app, it helped us a lot because he is sync with a lot of logistics companys that others tracking app are not. Also they have a good theme. I really recommend them

Using app

2 days

Total reviews

6

Average rating

5.0

Developer Reply

Hi, thank you for your review. This is the very first review we've received for our app and we're glad you like it!