Raydin review for Ordertracker ‑ Track & Upsell

1 / 5

Dec. 12, 2023

Hello. I will change this review once this problem is fixed. I cannot contact your support at all. I have been trying for almost two weeks with no response. The 24-hour chat has no response and the emails I have sent have not received a response. My problem is that 40% of my orders are listed as pending and that should not be the case. In Shopify there is a courier listed but for some of the orders the courier shows up as N/A in ordertracker. I do need this problem fixed and a response would be great.

Store

Raydin

Using app

12 days

Total reviews

7

Average rating

3.9

Developer Reply

Hello, we apologize for the inconvenience you’ve faced in reaching our support team. Kindly consider opening a new live chat ticket within the app, and we’ll promptly address your concerns. Thank you for choosing Ordertracker.

Ordertracker ‑ Track & Upsell for Shopify
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