All reviews

Rating Breakdown

  • 5
    85% (80 ratings)
  • 4
    10% (9 ratings)
  • 3
    1% (1 ratings)
  • 2
    1% (1 ratings)
  • 1
    3% (3 ratings)
Review RSS Feed Review RSS Feed

5 / 5 Share

June 6, 2023

The initial support provided was excellent. However, there was a delay of 4 days in receiving the tracking information for a specific order. I reached out to the support agent and requested a manual refresh of the information, which successfully resolved the issue. I hope that the tracking information update problem will be resolved permanently in the near future.

Using app

About 1 year

Total reviews

2

Average rating

3.0

5 / 5 Share

May 27, 2023

this is the best app to create a tracking page and send notifications to customers while maintain the branding

Using app

23 days

Total reviews

2

Average rating

5.0

5 / 5 Share

April 24, 2023

Une très belle application de Tracking avec de la data exploitable et très pertinente. La prise en main et l'integration sont tres simplifié avec une page de tracking visible pour le client avec une vue admin et une vue client. Vous pouvez checker les nombres de jours en transit, voir rapidement ce qui ne va pas pour que le SAV soit proactif, checker le nombre de jour moyen pour une livraison, le type de transporteur etc. Une equipe à l'ecoute, tout ce qu'il faut pour ne plus se prendre la tete et optimiser son service ! Un grand merci

Using app

7 months

Total reviews

3

Average rating

5.0

5 / 5 Share

April 19, 2023

Simplesmente perfeito e muito melhor que qualquer outro aplicativo de rastreio. Não precisa nem do código de rastreio, só colocar o endereço de e-mail. Facilita e MUITO a vida dos clientes.

Store

Qphones

Using app

27 days

Total reviews

1

Average rating

5.0

5 / 5 Share

April 12, 2023

Thanks to Chloe for her help at all times! The app is great and super easy to use. In a few minutes everything is ok and that's really what I love!

Using app

3 months

Total reviews

1

Average rating

5.0

4 / 5 Share

April 3, 2023

Support réactif, merci à Chloé ! J'attends les nouveautés dont elle m'a parlé avec impatience. Cependant c'est un peu cher...

Using app

About 1 month

Total reviews

1

Average rating

4.0

4 / 5 Share

March 25, 2023

Great support! I really enjoy the experience. Very easy to install. I'll use more to have more inputs about that. But the first contact was nice

Using app

Over 1 year

Total reviews

2

Average rating

4.5

5 / 5 Share

March 2, 2023

great support. Chloe from the support team helped me a lot in the shortest period of time and answered all my questions.

Store

GO2U

Using app

About 2 months

Total reviews

2

Average rating

5.0

4 / 5 Share

Feb. 24, 2023

It's not the cheapest, but it's the only app that has support for stores that do drop-shipping. I'm pretty impressed so far, but I only give it 4 stars due to the cost. Still recommend it!

Using app

About 1 month

Total reviews

77

Average rating

3.0

5 / 5 Share

Dec. 23, 2022

Application très pratique et qui fait économiser un temps précieux sur sa boutique. J'étais sur Aftership avant mais OrderTracker me convient beaucoup plus.

Using app

Over 1 year

Total reviews

5

Average rating

5.0

5 / 5 Share

Oct. 19, 2022

The Customer Service is excellent! App is real easy to use and straight to the point! Love it! Highly recommend.

Using app

3 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Oct. 17, 2022

best order tracking app ever and it's synced with a lot of logistics companies this is great, and customer service is so good.

Using app

3 days

Total reviews

1

Average rating

5.0

5 / 5 Share

Sept. 22, 2022

great tracking app, the system provides to customer the estimated delivery date based on similar deliveries to the same region. In most packages, the delivery date provided is accurate. Customer service is good and fast, they are very helpful if you need help.

Store

ZUNIS

Using app

10 months

Total reviews

3

Average rating

5.0

5 / 5 Share

Sept. 16, 2022

That is a really good tracking app, it helped us a lot because he is sync with a lot of logistics companys that others tracking app are not. Also they have a good theme. I really recommend them

Using app

2 months

Total reviews

5

Average rating

5.0

Developer Reply

Hi, thank you for your review. This is the very first review we've received for our app and we're glad you like it!