All reviews

Rating Breakdown

  • 5
    92% (82 ratings)
  • 4
    3% (3 ratings)
  • 3
    0% (0 ratings)
  • 2
    1% (1 ratings)
  • 1
    3% (3 ratings)
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5 / 5 Share

April 11, 2024

Using app

--

Total reviews

1

Average rating

5.0

5 / 5 Share

Jan. 16, 2024

Ordoro has been such a helpful tool in streamlining our workflow across several sales channels. Plus, our shipping rates through Ordoro are better than the discounted rates we had negotiated directly with carriers! But what really sets Ordoro apart is the exceptional customer service – super fast, super friendly.

Using app

8 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Sept. 6, 2023

Ordoro has been a game-changer. We were looking for a software solution to help our team manage inventory more efficiently, reduce picking times and errors, and speed up order fulfillment. In our pursuit, we discovered Ordoro, a software that catered to our unique needs. With its array of features, including bulk printing, shipping presets, automation rules, and advanced pick and pack workflows, Ordoro became our ideal partner. This synergy became most evident during peak season, when our team leveraged Ordoro’s pick lists, allowing our team to grab a hundred orders at once. This not only significantly reduced order-picking time but also bolstered accuracy, empowering our team to achieve more. However, what truly sets Ordoro apart extends beyond its features. Right from our very first interaction with their Sales team, they not only understood our business but also had a personal connection, as Brian, their Sales Director, was a customer of ours. This personalized touch sealed the deal. As time went on, our initial positive impression only grew stronger. Unlike other competitors whose support tends to dwindle after onboarding, Ordoro's support remained constant. We had the privilege of connecting with a live person whenever needed, without the hassle of help desk tickets. Their support team not only addressed our immediate concerns but also played a role in enhancing our operational processes. Ordoro's support team alone is such a differentiator! -Aaron

Store

19nine

Using app

Over 1 year

Total reviews

4

Average rating

5.0

5 / 5 Share

Aug. 10, 2023

We love Ordoro! Their team is always looking for ideas to streamline the shipping experience and we are just amazed at all the capabilities. Their team was able to create a custom packing list and did such a great job!

Using app

Over 1 year

Total reviews

2

Average rating

5.0

Developer Reply

Thank you for your glowing review of Ordoro! We're delighted that our efforts to streamline the shipping experience have amazed you. Crafting a custom packing list for you was a pleasure, and we're thrilled with the result. Your satisfaction drives us to keep innovating and enhancing our services. We're excited to continue supporting your shipping needs and look forward to more opportunities to impress you.

5 / 5 Share

July 8, 2023

We have a specialty coffee equipment business in Canada and have been using Ordoro for months now. Since we started, our product line and customer base have grown, bringing with it challenges in inventory management. Using Ordoro helped provided a robust platform to efficiently track our stock levels in real-time across multiple sales channels. After trying different inventory management programs, we have decided to stay with Ordoro. Inventory management is easy to use and very straightforward. What also keeps us with Ordoro is the support provided by their team. We had great assistance from Brian and Kyle. They've been attentive, addressed our questions, and ensured that our needs on the platform were met. If you're trying to improve your inventory management and save time, you should get in touch with Ordoro. We're excited to use the program and confident it will grow with us. -Café Fabrique

Using app

4 months

Total reviews

1

Average rating

5.0

Developer Reply

Thank you for taking the time to share your experience with Ordoro. We greatly appreciate your feedback and are thrilled to hear that our platform has been instrumental in supporting your business. At Ordoro, exceptional customer service is our top priority, and we are dedicated to promptly and efficiently addressing your questions. We are delighted that Brian and Kyle have been attentive to your needs, ensuring that you receive the necessary assistance to maximize the benefits of our platform. Thank you once again for your kind review and for choosing Ordoro as your inventory management solution. We're grateful for your confidence in Ordoro, and we're committed to growing with your business.

5 / 5 Share

June 21, 2023

We've been with Ordoro for many years now. They were the only solution at the time that could seamlessly integrate with a growing business with both warehouse stock and drop ship needs. Over the years, they have been flexible and partnered with us during the good times and bad. The customer support is fantastic and timely. You won't regret growing your business with Ordoro!

Using app

Almost 9 years

Total reviews

17

Average rating

4.9

Developer Reply

Thank you so much for taking the time to write such a wonderful review about your experience with Ordoro. We greatly appreciate your long-standing partnership and your kind words. It's truly an honor to have supported the growth of your business and we're looking forward to many more years together!

5 / 5 Share

June 2, 2023

Best solution we've found for self-fulfillment, we do about 1500 packages a month. The pick and pack workflow is intuitive and optionally integrates a bar code scanner, which has massively reduced our error rate. There's a robust rule set on the back end to pre-determine what packages and carriers to use for each package. We also get the best UPS and USPS rates through Ordoro that we've found anywhere, so the app pays for itself. It's hard to put in words how much we LOVE Ordoro! It makes our business possible.

Using app

About 3 years

Total reviews

5

Average rating

4.2

Developer Reply

Thank you so much for taking the time to write this review, it means the absolute world to our team! We're very happy to hear that Ordoro has provided you with the tools your business needs to manage your shipping and order fulfillment. Ordoro is committed to your continued success and we look forward to many more years of growth together!

5 / 5 Share

Jan. 22, 2019

Ordoro is a game changer! I had been searching for an inventory management program that could sync inventory between Shopify & Etsy for over a year and a half. After trying a couple of other platforms, Ordoro was the clear winner. Very easy to use and set up, but the best part by far is their customer service. They are super quick to respond and help you in everything for getting set up to any snags you hit along the way. Worth every penny of the monthly service fee.

Using app

3 months

Total reviews

3

Average rating

5.0

5 / 5 Share

Aug. 31, 2018

Ordoro has been a very easy to use platform and we're happy that it integrates with all of our marketplaces, including Shopify. It pushes inventory stock levels and shipping information on a regular basis so it's always synced.

Using app

Almost 3 years

Total reviews

25

Average rating

5.0

4 / 5 Share

Dec. 23, 2017

Ordoro works nicely and has a lot of useful features. I would like to see a pricing model that works better for businesses where a lot of dropshoppers are required to have their own portals.

Using app

Over 1 year

Total reviews

10

Average rating

3.9

5 / 5 Share

Oct. 20, 2017

I have multiple warehouses and multiple shipping carriers. Also feed multiple stores into the interface. Makes shipping easy and sends tracking numbers back into all my stores across shopify and ebay. Very nice application.

Using app

About 3 years

Total reviews

3

Average rating

5.0

5 / 5 Share

Aug. 22, 2017

Ordoro is the best-paid app we use for our business. We’ve used many apps to help us with our sales on Shopify and Etsy, and Ordoro is the only one I can say REALLY works. The app is really easy to use and allows our team members to process orders at different stages. I would highly recommend Ordoro!

Using app

About 3 years

Total reviews

3

Average rating

5.0

1 / 5 Share

Aug. 16, 2017

Increased my price from $99.00 a month to $199.00 per month. To top things off, t he price increase was retroactive to the beginning of August. They even tried to joke about the price increase by saying "Price increases suck but ..." Who doubles their price and expects to keep their customers???

Using app

Over 1 year

Total reviews

1

Average rating

1.0

5 / 5 Share

July 28, 2017

We've saved a considerable shipment money over a long period with this app. Highly recommended

Using app

Over 1 year

Total reviews

3

Average rating

5.0

5 / 5 Share

Dec. 6, 2016

Integrates my channels perfectly.

Using app

Over 4 years

Total reviews

6

Average rating

5.0

5 / 5 Share

Nov. 7, 2016

Where to start... Ordoro is the backbone of our business operations. We dropship a large variety of products and this inventory, shipping and dropshipping management toolkit gives us confidence to scale our business without building a very expensive information system of our own. The seamless integration between Shopify and Ordoro makes this platform a no brainer inventory management solution for Shopify users.

Using app

Over 4 years

Total reviews

5

Average rating

5.0

5 / 5 Share

April 9, 2024

I've been using Ordoro for over 2 years now and it has saved my business a lot of time and money. My support questions have always been answered quickly. Great product and company. dan

Using app

Over 7 years

Total reviews

3

Average rating

5.0

4 / 5 Share

Oct. 18, 2016

We really appreciate Ordoro. It makes shipping easier. Once in a while there is a hiccough but customer support is ready to help and they are always so friendly. If you need something urgent stay online and wait for a rep. If you hang up they even make the effort to call back! Thanks Ordoro!

Using app

Over 1 year

Total reviews

3

Average rating

3.7

5 / 5 Share

Aug. 16, 2016

The app is easy to use and makes sending tracking to our customers a snap. But honestly my favorite thing about Ordoro is their customer service. They are extremely friendly and fast to respond to questions (Kristen Tan in particular). Hard to find customer service that good.

Using app

Over 3 years

Total reviews

2

Average rating

5.0

5 / 5 Share

May 5, 2016

Great app for shipping! Handles everything easily and saves a ton on shipping costs!

Using app

Over 2 years

Total reviews

2

Average rating

5.0