SC Back in Stock Restock Alert for Shopify

SC Back in Stock Restock Alert

Get Instant Notifications for Back in Stock & Restock Items

Rating

4.5

feedback

203

Reviews

chart

#2,606

Shopify

Reviews Over Time

App Ranking

Time spent using app

  • Less than an hour
    3%
  • Less than a day
    9%
  • Less than a month
    14%
  • Less than a year
    28%
  • More than a year
    45%

Reviews Summary

The reviews for this Shopify App are overwhelmingly positive, with many users praising the app's functionality and the exceptional customer support provided by the team. Users appreciate the ease of use and effectiveness of the app in notifying customers about restocked items. The customer service team, including individuals like Tarik, Deepa, Segmedina, and others, is highlighted for being knowledgeable, responsive, and helpful in resolving issues quickly. Additionally, users mention that the app has been beneficial for their businesses over the years, with some noting the importance of back-in-stock notifications for their sales.

Highlights

Positive customer service experience and quick issue resolution
Ease of use and effectiveness of the app in notifying customers about restocked items
Beneficial impact on businesses and sales
App's functionality and customization options
Positive feedback on the support team including individuals like Tarik, Deepa, and Segmedina

Rating Breakdown

  • 5
    78% (158 ratings)
  • 4
    7% (14 ratings)
  • 3
    5% (10 ratings)
  • 2
    3% (7 ratings)
  • 1
    6% (13 ratings)
Review RSS Feed Review RSS Feed

All reviews

5 / 5 Share

April 3, 2025

We just started using this app but already we can see that it has what we needed. Big bravo for support team, literally 6/5.

Using app

6 days

Total reviews

3

Average rating

5.0

5 / 5 Share

March 26, 2025

Works as it says and ensures customers are automatically notified when items come back into stock. Well worth the money. Just that little add on that makes a huge difference. Customer support very responsive too.

Using app

8 months

Total reviews

18

Average rating

5.0

1 / 5 Share

Feb. 11, 2025

They don't integrate with category level, no one is going to click a product that says out of stock on category level.

Using app

31 minutes

Total reviews

2

Average rating

3.0

1 / 5 Share

Feb. 5, 2025

Been paying $5 a month for years only to figure out that they have sent 0, yes ZERO, messages all of these years. 6,000+ messages have been pending. I expect them to reach out to me in this case and explain there is an issue instead of me having to figure out that thier app is not working. I am sure they will claim that I didn't do setup correctly or didn't do some action but why take my money all of these years and do nothing to help me?

Using app

About 5 years

Total reviews

3

Average rating

2.3

Developer Reply

Hi there, We sincerely apologize for the frustration you’ve experienced. We have issued full refund for the months you've been charged. We also want to resolve any issues you've faced, but we couldn’t find any record of your store reaching out to our support. We’d appreciate if you check your email so we can figure out what had happened. Kind Regards, Th SC Team

3 / 5 Share

Jan. 21, 2025

The free version has a lot of functions including multilanguage which is very nice. It's just: I installed it yesterday and already encountered so many problems. I am constantly chatting with the support and it's slowing me down.

Using app

1 day

Total reviews

3

Average rating

4.0

All reviews

Sign up to receive AppNavigator updates

Find out when we add keyword-monitoring, review RSS feeds and more