Rating

4.6

feedback

168

Reviews

chart

#2,563

Shopify

Reviews Over Time

App Ranking

Time spent using app

  • Less than an hour
    4%
  • Less than a day
    13%
  • Less than a month
    23%
  • Less than a year
    27%
  • More than a year
    32%

Reviews Summary

The Shopify App has received overwhelmingly positive reviews from users, with many praising the excellent customer support provided by the team. Users highlighted the quick response times, helpfulness, and efficiency of the support team in resolving issues and assisting with setup. The app itself was described as easy to use, functional, and effective in generating sales. Users appreciated the simplicity of the app and its ability to track customer needs. Some users also mentioned the value for money and the reliability of the app over the years. However, there were a few negative reviews that mentioned limitations in integrations, issues with triggering Shopify flows, and concerns about messages not being sent despite payment for the service.

Highlights

Positive customer support and quick response times
Ease of use and effectiveness in generating sales
Value for money and reliability over time
Limitations in integrations and triggering Shopify flows
Concerns about messages not being sent despite payment

Rating Breakdown

  • 5
    77% (130 ratings)
  • 4
    10% (16 ratings)
  • 3
    5% (9 ratings)
  • 2
    3% (5 ratings)
  • 1
    5% (8 ratings)

Reviews with Text

  • 96% (161)
Review RSS Feed Review RSS Feed

All reviews

4 / 5 Share

March 2, 2026

Using app

--

Total reviews

6

Average rating

4.8

5 / 5 Share

Feb. 18, 2026

Great app to use which ads valuable functionality to our site. The team are very quick to respond to questions and quick to help.

Store

RV Mega

Using app

Over 1 year

Total reviews

6

Average rating

5.0

5 / 5 Share

Feb. 16, 2026

Very helpful customer support!

Using app

Almost 6 years

Total reviews

2

Average rating

5.0

5 / 5 Share

Feb. 4, 2026

Brilliant support - can recommend

Using app

Almost 6 years

Total reviews

2

Average rating

5.0

4 / 5 Share

Dec. 31, 2025

Using app

Over 1 year

Total reviews

4

Average rating

4.8

All reviews

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