SC Back in Stock Restock Alert
Get Instant Notifications for Back in Stock & Restock Items
Rating
4.6
feedback
164
chart
#2,174
All reviews
Review RSS Feed
May 6, 2020
It was working nicely but all of a sudden it stopped sending emails when we hit the bell icon to send the notification. Hoping this can be fixed,
Hey there Thanks for the review and sorry you're having issues. Our support team have now got in touch with you and are in the process of resolving it. If you could update your review once it's sorted for you, that would be great. Best Eastside Co
Jan. 10, 2020
The app has stopped working on my site. Notifications are not being sent as items restock, even with the manual prompt to send them. I have also reached out to your team three times asking for assistance without hearing anything back. Based on the other reviews, I checked all my spam folders to see if I was missing the responses. But, nothing has come through.
Hi there Thanks for getting in touch. I understand our support team messaged and addressed the problem you were having, so hopefully the issue is resolved. If all is well, it would be really appreciated if you'd consider updating your review. All the best Eastside Co
Oct. 4, 2019
Recently subscribed to this app. It falsely claims that "it might take a few minutes until all updates are sent". I'll give it a few more hours and take my business elsewhere. The issue is clearly not resolved.
Using app
About 1 hour
Total reviews
1
Average rating
2.0
Hi - I'm sorry you experienced an issue with the app. If you had problems with notifications being delayed in the end, please let us know via our support email address and we'll be happy to provide the app for free for a month, including SMS. Kind regards Eastside Co
July 13, 2018
The app itself works great, but it really doesn't support variants. A customer can request a notification by variant, however, when the notification goes out, the notification is all about the product. For example, the subject line says "Your Legging is back in stock". Absolutely NO mention that the BLACK Legging is back in stock. Then the photo that is in the email is the main product image (not necessarily the black one). The ONLY place it even mentions the variant is in the body of the email, but let's face it, we don't all read everything. I asked them if they could at least put the photo of the variant color and they said that option wasn't available. So, you say you support variants, but you really don't!!