All reviews

Rating Breakdown

  • 5
    78% (153 ratings)
  • 4
    7% (14 ratings)
  • 3
    5% (9 ratings)
  • 2
    4% (7 ratings)
  • 1
    6% (11 ratings)
Review RSS Feed Review RSS Feed

5 / 5 Share

June 4, 2024

Not so much experience yet with the app itself, but have to point out the excellent,professional customer service team! Had quite some changes to adapt the app to our shop and how it appears in the frontend and everyone I was interacting was so so helpful, quick and nice! Thanks again!

Using app

About 7 hours

Total reviews

2

Average rating

5.0

5 / 5 Share

June 3, 2024

Using app

6 months

Total reviews

1

Average rating

5.0

5 / 5 Share

June 2, 2024

Deepa was helpful and accommodating, great customer service, would highly recommend!

Using app

31 minutes

Total reviews

2

Average rating

5.0

5 / 5 Share

May 31, 2024

One of the best apps I've come across on Shopify. Ticks all the boxes for alerting customers for products that are back in stock. I had a technical issue as i didn't know how to set it up. The team responded very quickly to my message and they resolved the issue for me within minutes. Highly recommend to anyone looking. Such bonus perks on their plan setups

Using app

About 1 hour

Total reviews

1

Average rating

5.0

5 / 5 Share

May 27, 2024

We had an issue that was resolved very quickly on both our websites; much appreciate the customer support!

Using app

Almost 5 years

Total reviews

5

Average rating

5.0

5 / 5 Share

May 20, 2024

L'app è molto valida e l'assistenza è presente e celere!

Using app

28 days

Total reviews

2

Average rating

5.0

4 / 5 Share

May 14, 2024

A simple and functional back in stock app. I received support from Segmedina on the helpdesk and found her advice to be clear and concise. I have found helpdesk to be prompt and useful on previous occasions to. Would recommend.

Using app

Over 4 years

Total reviews

1

Average rating

4.0

5 / 5 Share

May 10, 2024

Super support. Special thanks to your exceptional product manager Tarik, he was very knowledgeable, clever, and patient. Fixed the issue within a few seconds. Highly recommend SC products.

Using app

Over 4 years

Total reviews

3

Average rating

5.0

5 / 5 Share

May 8, 2024

Setup with Sela was super easy and he was very helpful!

Using app

29 days

Total reviews

1

Average rating

5.0

5 / 5 Share

May 8, 2024

Thank you to Tarik who answered all my questions and even went away to implement a suggestion I made for improving the app :)

Store

Sadlers

Using app

Over 6 years

Total reviews

1

Average rating

5.0

5 / 5 Share

May 5, 2024

Great experience with Segmedina that helped me even on a sunday. Would be great if we could push a bit more design customization !

Using app

About 2 hours

Total reviews

4

Average rating

5.0

5 / 5 Share

May 4, 2024

I was in a real lurch as a product on my site got some unexpected press and we sold out of it quickly. I needed to get a Back in Stock notification up quickly - and on a Saturday - and Muaza got back to me very quickly, helped me get it installed and looking beautiful with speed and kindness. I am very impressed.

Using app

About 5 years

Total reviews

3

Average rating

5.0

5 / 5 Share

April 24, 2024

Super App und netter Kundenservice. Würde ich wieder verwenden!

Using app

About 1 month

Total reviews

3

Average rating

5.0

5 / 5 Share

April 14, 2024

This app does what it needs to do and the support from Sela the product manager has been great when we needed it! Would recommend if looking for a restock notification app that supports both email and SMS.

Using app

Over 5 years

Total reviews

6

Average rating

5.0

5 / 5 Share

June 18, 2024

Switched to SC Back In Stock Restock Alert after our previous app's pricing was way too high for our notification request needs. I needed some custom design help, and the customer service is 5/5. Amina and Nejra helped me with all my questions and specific needs, and everything was done within one working day. Easy to set up and translations available for the widget is a plus, [edited] and they even added a translation option for emails per my request. I previously gave 4 starts, but was now able to change it to 5, since the customer support is beyond great and they even added the missing features I was hoping to have.

Using app

4 months

Total reviews

12

Average rating

4.5

5 / 5 Share

March 25, 2024

Sela the product manager helped me and I am excited to use Back in Stock and check out other products from SC!

Using app

Almost 6 years

Total reviews

5

Average rating

5.0

5 / 5 Share

March 25, 2024

Tarik was very helpful! You could ask any question and he was willing to help you step by step until you got it sorted!

Using app

2 days

Total reviews

3

Average rating

5.0

5 / 5 Share

March 18, 2024

Easy to install and good customer service. Product Manager Tarik was quick and helpful!

Using app

6 days

Total reviews

5

Average rating

5.0

5 / 5 Share

March 14, 2024

Service was great!

Using app

Over 4 years

Total reviews

2

Average rating

5.0

5 / 5 Share

March 11, 2024

Product manager and the development team did custom work for me and I am really excited to use the app!

Using app

Almost 6 years

Total reviews

3

Average rating

5.0