All reviews

Rating Breakdown

  • 5
    79% (152 ratings)
  • 4
    7% (13 ratings)
  • 3
    4% (8 ratings)
  • 2
    4% (7 ratings)
  • 1
    6% (11 ratings)
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5 / 5 Share

Aug. 2, 2019

Great customer service and app has been working really well so far - we needed help customizing the colors and the support team got it sorted for us really quickly :)

Using app

Over 1 year

Total reviews

3

Average rating

5.0

Developer Reply

Hi - thanks for your great review of the app and our customer support team. We've passed your feedback on to them! Kind regards Eastside Co

5 / 5 Share

July 24, 2019

This is a great and useful app. The developers provide excellent support and amazing customer service.

Using app

Almost 4 years

Total reviews

2

Average rating

5.0

Developer Reply

Thanks for your review! We've passed your feedback to our dev and support team. Kind regards Eastside Co

5 / 5 Share

June 20, 2019

Super ! rapide ! Nikel ! J'ai eu ma réponse très rapidement, hyper efficace, j'avais besoin d'installer Now back in stock au milieu de ma fiche produit ! et c'est résolu ! Plus de stress !!

Store

Noé

Using app

About 1 year

Total reviews

2

Average rating

5.0

Developer Reply

Merci! Eastside Co

5 / 5 Share

June 14, 2019

I am just at the beginning of using this app. Had trouble figuring out how to install it, due to a problem with Shopify, not with the app. However, I didn't know it was a shopify problem, so contacted Now Back In Stock's customer service, and I have to say it is the best I've used. Louis was so helpful at every step of the way, no matter how stupid my questions probably seemed. It is now up and running, and working great.

Using app

Over 2 years

Total reviews

2

Average rating

5.0

Developer Reply

Thanks for your review and the great feedback! And don't worry, thee's no such thing as a stupid question. Louis and the team are always happy to help. Kind regards Eastside Co

5 / 5 Share

May 24, 2019

Very useful app. With HTML you can create a very nice email (their template is a bit basic) and with a click have it sent out to everyone who has signed up. Louis is very helpful and helped us to implement the sign-up form so that it has the same style as the rest of the website and he also helped with some of the email HTML. Overall, very useful app which allows you to see where demand is, particularly by variant, and this helps to guide our manufacturing plans.

Using app

About 1 month

Total reviews

3

Average rating

4.0

Developer Reply

Hi, thank you for taking the time to review Now Back in Stock - we really appreciate it. It's good to hear you're seeing the value in the app, both from a manufacturing planning perspective, and hopefully also through additional sales. Kind regards Eastside Co

5 / 5 Share

May 9, 2019

Really great app and the support is very helpful. Integrated awesomly into my theme and easy to translate. Thanks!

Using app

14 days

Total reviews

3

Average rating

5.0

5 / 5 Share

April 15, 2019

Great app, work as it should. Easy installing. Five-star support! Great app, work as it should. Easy installing. Five-star support!

Using app

Over 1 year

Total reviews

3

Average rating

5.0

Developer Reply

Many thanks for the great review (it was so good, you wrote it twice!) Kind regards Eastside Co

5 / 5 Share

April 11, 2019

This has worked really well for our shop, and the support has been amazing. They were even able to quickly add code so that only some of our items got the "Back in Stock" capability on them. Perfect, and great for customer service

Using app

About 2 months

Total reviews

5

Average rating

4.2

Developer Reply

Thanks for taking the time out to write a review of Now Back in Stock, and we're really pleased you've been happy with both the app and the support. We hope it continues to help you capture lots of additional revenue! Best Eastside Co

5 / 5 Share

April 11, 2019

What a comfortable app. The back in stock service works great with a minimal and user-friendly interface. The e-mails are automatically sent in the most helpful way letting you concentrate on other tasks. The most important of all? Their support services are absolutely amazing. They solved my issue with a super fast response. Thank you Eastside Co. Keep up the excellent work.

Using app

Almost 3 years

Total reviews

10

Average rating

5.0

Developer Reply

Thanks for the great review! I've passed your kind comments on to our support team and the positive feedback is really appreciated. All the best Eastside Co

5 / 5 Share

March 28, 2019

This app is really helpful for keeping customers coming back. I had a small installation problem and support was quick and helpful. Highly recommended.

Using app

Over 4 years

Total reviews

1

Average rating

5.0

Developer Reply

Hi there, thank you for writing a review of Now Back in Stock. It really helps us out and we love hearing about the additional revenue it generates for merchants like you!

5 / 5 Share

Feb. 27, 2019

The best support received till today from any app developer. We're asking to change significant change on the app theme to match with our web store theme and the support team was very helpful each time. Great work !

Using app

Almost 3 years

Total reviews

5

Average rating

5.0

Developer Reply

Hi there - many thanks for your review! We appreciate you taking the time to write it, and our support team are always happy to help! :)

5 / 5 Share

Feb. 27, 2019

Fast react time. Louis helped us in a professional manner. So far so good. App is working as expected. Thank you.

Using app

3 months

Total reviews

1

Average rating

5.0

Developer Reply

Glad the app is working for you, and thanks for your great review. I've passed your kind comments on to Louis :)

5 / 5 Share

Feb. 19, 2019

www.thefashionbible.co.uk Great App! Customer service is fantastic, very quick response, helped me out with everything i needed help with. Thanks again

Using app

About 1 hour

Total reviews

3

Average rating

5.0

Developer Reply

No problem! Thank you for your great review, it means a lot to us. All the best.

5 / 5 Share

Jan. 29, 2019

Fantastic support which gets back to you very quickly with a solution. The app itself works as advertised.

Using app

About 2 years

Total reviews

3

Average rating

5.0

Developer Reply

Thanks for taking the time to write a review of our app. Glad it's working well for you. All the best

5 / 5 Share

Dec. 6, 2018

This app is just awesome for keeping you clients informed about the products they want to hear about being back in store. It also assists you in knowing what your clients really want therefore helping you to prioritise your stock orders. The Team at EastsideCo are also very helpful!

Using app

About 3 years

Total reviews

1

Average rating

5.0

5 / 5 Share

Dec. 3, 2018

Amazing app, adding the SMS feature was a game-changer. Very helpful team, got my install done in record time. Great ROI. Highly recommend.

Using app

Over 2 years

Total reviews

7

Average rating

4.9

5 / 5 Share

Nov. 8, 2018

We like this app. If you want to use back in stock only on some items, ask them and they will tell you how to do this. I made email tests and don't be surprised, with automatic email, it can take around one hour to receive the email after you restock your item and, it took around 15 minutes if you send the email by yourself. I like the fact that we can customize the app and the email notification because we don't only use the English language. Thank you!

Using app

Over 1 year

Total reviews

24

Average rating

5.0

5 / 5 Share

Oct. 29, 2018

I'm on the very basic plan of $5 US a month and I find it SO helpful. I can see what people are really wanting me to restock on the site now and it definitely helps with my buying. It always works perfectly! There was 1 day where I experienced a glitch in the system. Panicking because I rely on it so much I thought I could delete from my Shopify backend and then re-load it hoping that would fix the issue. I ended up making it worse and had to email customer support for help. Was blown away with the prompt response assuring me it would be fixed and everything was back to normal very quickly. Great product and great support! Very happy with the service :)

Using app

Over 1 year

Total reviews

4

Average rating

4.5

5 / 5 Share

Oct. 16, 2018

The app works perfectly! Does exactly what we need it to do. Support even helped me out with figuring out how to make it only appear for certain products, definitely recommend :)

Using app

Almost 6 years

Total reviews

3

Average rating

5.0

5 / 5 Share

Sept. 17, 2018

Works as expected - and then some! Really solid and thrustworthy app. Now Back in Stock and I sleep better... and Support is awesome!

Using app

About 1 year

Total reviews

14

Average rating

5.0